Capital One review: I am not able to access my credit cards online

Apparently, the tech wizards at Capital One have allowed only those with cell phones to be permitted to access their accounts online. I often go online to review transactions, etc. (to ensure integrity and accuracy); and they are denying me that. I have been calling for over a year (since they took over Comenity Credit Cards) and they refused to "fix" their system so that I am able to view my accounts online. Because their tech department was short-sighted in setting up their website and access, I should not be punished. Capital One has my physical address, my email address, my home phone number, and all my PERSONAL information. I should be permitted access to my accounts online. "They" say it is because I do not have a cell phone number for them to be able to send me a code to set up online access. I told them that they could email the code, or call my house number. Which they do not have in their list of providers because they are insisting on using ONLY cell phone providers because they are insisting on text messages as the ONLY means to communicate.