Canadian Tire
Reviews and Complaints

I purchased a set of three Outbound luggage about a month ago. The suitcase broke within one use. I traveled with the luggage to India from Canada and am having to purchase a new set since my flight departs in a few days. I would like to be refunded for the luggage that I purchased.
Looking forward to a response as soon as possible.

Thank you,
Sanjana Sharma

If your a Canadian tire Triangle credit card holder and want access to your online account it will be by far a extremely frustrating experience just to sign up for this service so I say let them send your a PAPER BILL IN THE SNAIL MAIL UNTILL THE END OF OF TIME because that will be the only way you will have any access your your billing account.

Oh just try to sign up its a completely waste of time you try to contact customer serve by phone well expect to wait more than two hours for your call to be answered because its there just isn't a 24/7 service line to make contact with any physical live person just a goddam useless am answering machine sending you chasing tails.

You think that you are signing up but its for their online purchases which of course may not interest you you want access to your billing account it will be a chore in and a half unlike all other credit card companies than actually have 24/7 CUSTOMER SUPPORT but not a Canadian Tire there still operating with the matrix of 1940

I bought all 4 tires at Canadian Tire Millwoods branch Edmonton Alberta and had them installed at the same branch 3 years ago on my 2006 Toyota Sequoia. Some 3 weeks ago, i noticed that the front driver's tire deflates about 3 psi each day and i can hear growling sound on that same tire at a speed of 50 to 80 km/hr. Since i know that it has 6 year warranty, i got my vehicle in their shop for inspection. After a few hours, the mechanic called me up and told me that the tires must be replaced because they are cupped. When i reminded him that it still has the warranty, he paused for about a minute to talk to his manager, when he came back he told me that they will not replace the tires if i won't have all 4 suspension assembly replaced, which will cost me more than $3, 500 which he said includes other issues that my vehicle has. But the truth is, i really don't have any other issue on my Sequoia other than the tires. To cut the story short, i just end up getting my Sequoia back because i don't have that amount to spend. They had me paid $73 for the inspection without even fixing the deflating problem of the tire. i now inflate my tire every other day, and my Sequoia is still my daily driver. i'm saving right now to have those tires replaced by costco.

I purchased a Barbeque from your Dufferin Store and was clearly informed that it can be used for GAS. When today I spoke with Customer Service I was told that this Barbecue need Propane only.

I was deliberately misled. I need to exchange it. I moved into this area. I am new Senior Citizen and need your help to resolve this.

Canadian Tire 321. The receipt and operator # is on the receipt.

Kausar Ladha
[protected]
kausar.[protected]@gmail.com

Canadian tire mechanic / tech that installed a battery in my 2006 chevrolet impala broke the battery terminal protector off and did not replace also left wiring harness hanging into engine instead of secured to cable and properly taped if canadian tire can send a battery terminal cover for the positive battery terminal on a 2006 chevrolet impala to your granby store they will need to put this back on battery terminal to prevent arcing and possible explosive fires under the hood. If you send it to my house I can put it on myself

My wife and I went to the the Canadian Tire store in Shawenesy, Calgary, to buy a Dyson vacumm on Dec 17. The item was not on the shelves as indicated inthe web page for that store, so we ask for help to a rep. The rep understood that I was not using the mask correctly and asked me to put the mask in certain way which I did. She went for the vacumm to the warehouse and whe she came back, she didn't gave us the item for payment, she insisted with the mask again and force us to go to the cashier in a very bad way. I have the righ to ask for her vaccianation prove and I did so, but she refused. Then a person who did not identify himself and kicked me off the store in a brutal way without allowing me to express my disagreement with the awgly and disrespectful way that the seller treated my wife and me.
I understand that these knd of individual are used to treat people that way and probably Canadian Tire will do nothing to recyify his attitude, but I'd like to settle my complain. Thank you for your attention. Ezequiel Martinez. ezequiel. e. [protected]@gmail.com

i can not get a response from the customer service dept. at [protected], i am trying to get a replacement part for my compressor, i have left messages with my name and phone #, rick payne, phone# [protected], the part i am looking for is described in my owners manual as a connecting rod # 53 in the manual, it is a orange colored rod that is located on the top of the oil storage tank that allows oil to added or checked to show if oil should be added, top of the rod is damaged and the compressor blows oil out the filler hole when started up

Hello. CanTire occasionally have deals such as spend $200 and get $40 back in CT money. This is 200 before taxes & environmental fees. However, beware that if you pay using some of your account's CT money (& the balance paid by cash or credit card is less than the 200) then CT will DENY crediting you that $40. This happened 2 days ago, cybermonday

I an a regular customer who always preferred cabadian tire but I hv repeatedly bad experience Week ago for claiming battery warranty and 2 person ahead but I waited more than one hour one person dealing with customer and also going to the store for assistance and at the same time some hanging big shield wS going on no pre action for customer when my turned reached I was advised tobring battery separately yet I was asked on phoneto bring vehicle . Yesterday I went to same store and lady was on tell which was for key she was just putting off and said go to dealership no facility in canadian tire for your vehicle 'skey then drove to canadian tire deerfoot branch which resolved my need with greet 🙄 I am unhappy with rude behavior and waste of time canadian tire north east 3516 8th Avenue NE Calgary
I am expecting to take postive initiative otherwise I will cancel my canadian tire card and stop visiting the same
Syed
[protected]

I live in the US and bought a pair of huntshield boots while I was in Canada at your store and the seems are coming apart and eating already
Send me a new pair

Racco Parkway Mechanic not able to fix noise coming from my car after bringing the car to them five times. Paid good money for parts that I probably didn't need as mechanic diagnosed the problem. New parts but still had the same problem. Recorded the noise for the mechanic but still no resolution. Today found a greasy rag that was left in the engine, was fished out with a stick and returned to the store. Apologizes from weekend Manager. Not acceptable service. Now I have to find another Mechanic as I will not be returning to Racco Parkway Canadian Tire.