C-Date — Demand for payment under automatic renewal of membership
The incident came to light via a letter, referred to below, which emanated from a German address "Haifa-Alee 28, 55128 Mainz, Germany. (with an email address: [email protected])
The date of incident is the 15/06/2021 letter from CMS-global collection services referring to outstanding membership. Ith is in connection with an earlier date, when I had been persuaded by a ‘list of 5 Top Dating Sites' to look at their ‘No 1' listing "C-date". In that instance I decided within a few days that the site was useless to me, in addition to having seemingly non-authentic Profiles. As my attempts to withdraw my personal details were thwarted by the absence of any on-site means to do so, I simply abandoned use of the website & stayed away from it. The CMS letter referred to at the start of this complaint listed a number of EU addresses with claimed legislative powers relative to the subject of my "Debt". It was AGGRESSIVE in its use of language, MANIPULATIVE in specifying a date seven days later (being 22/06/2021) for a settlement date and THREATENING by means of the concluding statement: "IN THE EVENT THAT THE DEBT IS NOT PAID BY THE ABOVE DATE, WE WILL BE FORCED TO UNDERTAKE ACTION IN CONJUNCTION WITH THE COLLECTION OF THE CLAIM. TWE WOULD VERY MUCH REGRET THIS STEP, AS YOU WILL BE OBLIGED TO INCUR CONSIDERABLE ADDITIONAL COSTS WHICH YOU COULD OTHERWISE AVOID."
"SHOULD YOU HAVE ALREADY AFFECTED PAYMENT, KINDLY SEND US PROOF IN THIS REGARD."
The amount they are ‘claiming' is presented as follows:
Sum of invoice(s). 139.48 EUR
Sum of interest charges. 0.57 EUR
Incidental expenses before legal action is taken. 11.65 EUR
Collection fee. 47.04 EUR
Total. 198.74 EUR
Pertinent aspects to my so-called "Debt" are:
1) I stayed with the site for a few days only. As I am now unable to access the site, I cannot give precise dates but the "few days" are a fact.
2) My Bank and I had been unable to identify withdrawals under a code ending with DE. (At the time I told my Bank that I would try to find out more, which I failed to achieve.)
3) My Bank has recently issued replacement Debit Cards, which I surmise is the reason for this sudden "claim" against me.
4) The period since I abandoned use of the website in question is now several months (from leaving until change of Bank card). The owner of the website has clearly been taking money from my a/c for several months. In an honest world, he would owe me money!
I have prepared a draft email in response but not yet sent it. I have outlined the basics of what I have written above [but have taken the liberty of suggesting that their letter is now in the hands of the local Police Force and that any further attempts to make a claim against me via CMS should be conducted through the U.K. legal system, particularly as we are no longer governed by the EU]?
Naturally I am interested to learn the views of this Complaints Board on the entire episode, including the draft email I have just described above?