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1.1 132 Reviews

Backpage Complaints Summary

2 Resolved
130 Unresolved
Our verdict: If considering services from Backpage with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Backpage reviews & complaints 132

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Newest Backpage reviews & complaints

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3:26 pm EDT
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Backpage - Escort management deposits wont be returned

Was contacting a verified escort of yours and she had me run through an escort management service. They charged me for $500 for a safeand secure deposit on your escort. This was to be refunded after service and escort called in saying all was safe. As soon as this was recieved they came up with another charge of $900 which negotiated down to $450 for health...

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1:19 pm EDT
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Backpage for a massage advertisement on april / amazon gift card error

I try do massage advertising on backpage on April and I use a amazon $200 gift card to buy credit, I never received any credit from backpage . I tried email to customer service no any one reply me back . I want some one can fix my problem and give me credit back my email : [protected]@hotmail.com my contact cell number is : [protected] thank you very muck

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8:36 am EDT
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Backpage - trying to post but checkout is only showing cryptocurrency not my credit balance or payment options just the cryptocurrency option

When I go to post ad it only gives me the crptocurrency option not the list of payment options like usual so I can't post please help me my # [protected] email [protected]@live.com password KayJas3113 please help.me so I can post normal again what is wrong with this payment option and where are the other options so how do I get the regular checkout payment options screen back so I can post???

Read full review of Backpage and 13 comments

Is Backpage legit?

Our verdict: Through its investigations, Complaints Board highlights Backpage with moderate legitimacy concerns, advising potential users to proceed with caution. The advice underscores the importance of meticulous review of Backpage's practices before engagement.

Backpage earns 33% level of Trustworthiness

Moderate Trust Alert: Complaints board rates Backpage at 33%. Read reviews and beware of negative issues before engaging.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

We found that the technical contact email address for Backpage is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.

We conducted a search on social media and found several negative reviews related to Backpage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Our analysis of Backpage's website indicates that there are elements on the site that are commonly found on scam sites. It is important to be cautious and conduct thorough research before providing any personal information or making any payments on the website.

Backpage.com may be a potential scam or fraudulent website. It's important to take caution, red flags such as unsolicited emails or messages, requests for personal or financial information, unrealistic promises or guarantees, and poor website design or functionality.

The use of a free email address for contact on backpage.com may be a red flag indicating potentially unreliable or fraudulent activity.

However ComplaintsBoard has detected that:

  • Our scan shows Backpage website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • Backpage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Backpage.com you are considering visiting, which is associated with Backpage, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • The domain associated with Backpage is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
  • Several mixed reviews for Backpage have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
  • Backpage website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
ComplaintsBoard
M
8:41 pm EDT

Backpage dating,

Someone is posting two different sex ads of me with my phone number. I did not do this and I want them removed! One of the ads id number is [protected]. Please take this off your site asap because my private pictures and phone number are not for this purpose. Remove whoever put this ad up and remove the ad. I have a family and I'm only 17. My life is over if this is not removed

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Pinkyswear
, US
Apr 15, 2018 5:55 pm EDT

Looking for a date and for a good friend hit me up for time off your life date not prostitute.[protected]

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jamie20
, CM
Apr 17, 2018 1:44 am EDT
Replying to comment of Pinkyswear

hello am interested

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Henry Coleman
, US
Oct 21, 2023 3:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Pinkyswear

I’m looking to let’s hook up

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J
8:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Backpage gift card error

Everytime I use a Walmart gift card an error pops up . I have emailed about this several times and nobody has contacted me back. Usually it will show the error a few times and then I will wait a while and do it again and it will work but I have been trying to buy credits since last night and haven't gone anywhere ! Backpage needs to fix this error !

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9:33 pm EDT

Backpage completely scammed by “bitcoin friendly” escort

Found cute girl on backpage offering 50% discount for bitcoin ($150 dollars for hour massage and date, pretty good deal). Transferred coins to her and then drove to the location she gave me for her apartment (would not give address out without payment).

Anyways, I drove over an hour toward the city to meet up with "Clementine" and arrived at what I discovered was not actually her apartment, but in fact a Chili's To-Go by the highway.

I got totally scammed, and backpage refuses to help me. Do not trust these ads!

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Chris Cobb
, US
Mar 28, 2018 11:19 am EDT

As Fred Sanford would say "You Big Dummy"

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2:49 pm EDT
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Backpage - I never received 100$ credits from backpagedollars.com

To whom it may concern, I never received 100$ from back page dollars.com, BP official provider of credits. It happened twice already. I tried to contact them twice via email, but they never replied. It's unheard of. I really don't know what to do, I just lost my money.May be I should file a complaint at PD. Really hope you can help me. My email is [protected]@yahoo.com

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2:17 am EDT

Backpage [protected]

Found this girl on backpage utah. The pic looks nothing like her. She charges $200 just to come to you. Then asks for tips for adult her adult entertainment. She was the worses adult entertainment I ever had in my life. Tried to ask me for more money. Fellas do your self a favor and don't waste your money on this [censor]. She's looks like she's on drugs. Faded tattoos. Can't even put make up on right.

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Bigmoney190
, US
May 03, 2018 1:41 pm EDT

Big money on some [censored]

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6:58 pm EST

Backpage a review some girl put about me

this girl i went to see on backpage wrote a review on mr number about me saying i told the front desk that they robbed me and i said i didn't like her kind. That is a lie. what she did was post a pic of someone else and she looked different than her ad. my number is [protected]. i want this ad taken off. there were two girls in the room ad one of the girls was hiding in the bathroom. this made me feel very uncomfortable

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Update by steve rodda
Mar 03, 2018 6:59 pm EST

not resolved as of this date

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T199
, US
Mar 15, 2018 4:37 pm EDT
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Email Mr.Number they will remove it in 24 hours and email you back. Google MR.Number customer service

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5:15 pm EST

Backpage my pictures are being used without my knowledge or consent

Hi there,

I was notified earlier today that the poster of this ad: http://toronto.backpage.ca/FemaleEscorts/first-day-in-town-condo-incalls-amazing-melanie-647-793-8812/109008027
Is using pictures of me-- which are my property--without my knowledge or consent. The pictures of me include the first photograph as well as the last one. I have attached the photos to this complaint.

I contacted the poster who in turn responded by saying the pics would be removed "in a bit". It is now been 4 hours since they stated this. No action has yet been taken. At the time we spoke, i had told them to take the photos down NOW or I would report their ad along with contacting Backpage personally. That being said, I would appreciate if some sort of immediate measures could be taken.

If further information is required before the removal of the pictures can be approved, please contact me via email or phone.

[name removed]
[protected]@gmail.com
[protected]

Thanks.
[name removed]

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Mari1616
, US
Mar 23, 2018 3:37 am EDT
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I have the same situation! What a hell?
Why do not they check the customers who are posting the fake ads properly?!

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T199
, US
Mar 23, 2018 9:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Mari1616

If you report it with the ad information in the email they will remove finally got the mud duck ad removed that was using mine. Took a while for her to catch on but they did remove it every time I reported it

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T199
, US
Mar 15, 2018 4:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Good luck luv same thing happened to me and is still happening for a year they don’t care. I have emailed to my fingers hurt and reported until they bleed

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8:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Backpage Ad-post removal urgent request

Hello,

I'm trying to remove all add I can found that are reliate to my phone number on the web, It's very hard..!

Can you please remove any Post/advertising that contain the following number pleaseeeee: [protected]

All add contain the name of Sam or Vincent.. Please remove all post asap.

Can you please let me know when it's done ?

replys to my email: jgabriel.[protected]@gmail.com

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11:37 am EST
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Backpage a job posting

Resumes are being emailed to our company general email.

I did not post any kind of ad with you.

Please remove ASAP.

My boss said that he had deleted the ad, but if it's still on your website, the email address was [protected]@wiigcodr.com and the title is for a Case Manager/Administrative Assistant

This is the email we received:
From: "omaha.backpage.com"
Reply-To: "[protected]@backpage.com"
Date: Sunday, February 11, 2018 at 6:40 PM
To: corp
Subject: Click link to post! Case Manager/Administrative Assistant...

Hey, thanks for posting with us!

You must click the following link to make your posting live. You also are agreeing to our terms of use by clicking this link:

http://oma.backpage.com/post/11832297/c888c86cc87aff296065b48da6decb0f

If nothing happens when you click this link, please copy the link above and paste it into your web browser.

DO NOT DELETE THIS EMAIL - you might need this link to move to the top, edit or delete your post in the future.

For upgrades, such as move to the top, mail your check or money order to:

Posting Solutions
Attn: Accounts
P.O. Box 802426
Dallas, TX [protected]

* Include the email address used for your posting along with your payment. Credits will be available as soon as your payment is processed.

IMPORTANT! SCAM WARNING!
Scammers will reply to posts with offers involving fake cashier's checks or wire transfers. They pose as buyers from overseas or a distant place. The cashier's check may clear, but once the fraud is discovered, your bank will hold you responsible.

-----------------------------------------------------
Sponsor: No
Auto Repost: No

Posting Date: Sunday, February 11, 2018
Posting Expiration Date: Tuesday, March 13, 2018

Locations selected: Omaha

Title Case Manager/Administrative Assistant
-----------------------------------------------------

Thank you
omaha.backpage.com

If this message was sent to you in error, or you did not post this ad, please contact [protected]@backpage.com to block any further messages.

The URL address is in the body of the email.

Please DELETE ASAP and email me when this has been processed. My email is [protected]@wiigcodr.com

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6:36 am EST

Backpage adult listing unauthorized posts

I was recently threatened by someone who uses your site that she was going to embarrass, destroy me etc. I be lieve she got her hands on close or fully nude pics of me from dating sites or i don't know... Anyway she made it sould like she was gonna use my real info to place a crazy sex add or somethingfalse bad humiliating...

Please do not allow any posts with the name Hottinger or
Phone number [protected] or emails with combos of that name
Or likeness of the attached photo

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3:19 am EST

Backpage underage child number on inappropriate website

my child's number was accidentally used on a (women seeking men) website on the backpage.com website the number used was [protected] i would like my sons number removed as this is not a account my son created its very inappropriate i need this add down as soon as possible i will be checking in on the website to make sure the number was put down the Id number used was [protected] please resolve this issue as it concerns a child's number

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5:59 pm EST
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Backpage wrongful charges to account

The three years I've been posting with Backpage and I've been charged for ads that have disappeared within minutes after posting them. When I ask Backpage why they never respond to the countless email inquiries or countless voicemails that I have left with them . Not only are they not answering my questions but they are not acknowledging me in general.. they do credit my account with no problems at all-why have they charged me for ads that they have pulled minutes after airing them. I've been referred to the email addresses & ... NOT 1 acknowledgement - let alone a response.. after hundreds of dollars of wrongful charges and ads that were pulled when the ads were posted within the guidelines listed, it's pretty clear that they're not going to suddenly start to service me now. The following are just a few of my primary email accounts that I have written inquiries pertaining to ads that were wrongfully removed and charge for..

My phone # [protected]
Pompano Beach Florida 33062

Bria Fazio-
Currently I cannot post an ad successfully due to the fact that I am told that my social media profiles- all 11 are invalid..
I haven't posted since March of last year and I got a bill in December for $36 for posting in a section called 'megapersonals' which I never posted in, and I never heard of-I went ahead and paid it anyway as well as paying additional money so that I could once again successfully post ads as I did the whole month of March. I posted in March then went to Boca Raton to post and that's where my head started to mysteriously disappear via community removal unexplained Community removal, (ads posted within guidelines) but not before being wrongfully charged and money is being deducted from my Backpage account accordingly...

What can I do to remedy this big mess or how do I address it? I don't think Backpage is aware but someone who works for them is deliberately interfering with my ability to post successfully and I am intercepting all kinds of governmental documents especially documents that have to do with problems with the FBI regarding human trafficking in other countries and a number of other issues that are governmental interception of documents from the FCC the Supreme Court and they're all addressed to someone who works for Backpage and I am finding these files or uncovering them in my Google Drive.. it's complicated and it would take a while to explain it all I do have some names and a mysterious Backpage recipient address that I have found in what I call a male skeleton in various folders of my email accounts... Please get back to me as you have my email addresses as well as my phone number thanks

Bria~

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6:55 am EST
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Backpage backpage credits with gift card

I have used three separate Walmart gift cards and still have not got my credits. They all have a balance on them. Why the hold up? I've been trying to get these same credits since two am this morning. Also the website doesn't give any information after they receive the gift cards. Seems to me as if they basically take the information but procrastinate on the actual business part on their end.

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5:50 am EST

Backpage pictures posted of me illegally without my consent I want these gone

My Ex Boyfriend Kevin Johnson has posted vulgar pics of me on Backpage with out my knowledge. I want these taken down immediatley I do not wish to be on the website im horrified and embarressed. The Post ID is [protected] It was posted Wednesday Jan, 24 2018 at 10:02pm the number put for his contact is facebook.com/snow. johnson.9638 This man is horrible he has been charged with human trafficking and child pornography. You may contact me [protected]) or [protected]@gmail.com my name is Alexandria Willingham Thanks.

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12:50 pm EST

Backpage massage service

Address is acacia st in San Gabriel. Ad is for massage and date with a girl. It is a scam, they send you address and menu and when I arrived at the house it was a different girl, then she wants money right when I walk in the door, paid 140.00 for 30min and go to room for massage and she touches me for 5 mins talks about drugs, I'm not interested in drugs, and tells me time is up, makes me leave. Big scam!

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7:18 am EST

Backpage https://www.bitcoinsforbackpage.com

The website listed by Backpage as a suggestions for obtaining Bitcoins (https://www.bitcoinsforbackpage.com) is a scam. I purchased 10 credits for $20 on November 1st (transaction number: 0YG22026ET720625A) and despite numerous contacts with customer service, the Bitcoins I purchased have not been transferred to my account. I request a refund. Additionally, I request that Backpage suspend this false advertising. Thank you for your attention to this matter.

Regards,
Ashley Troxell
ashley.[protected]@csuglobal.edu

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Kathleen White
, US
Jan 23, 2018 12:27 am EST
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Bitcoins for Backpage is a scam! They got my credit card number and took my money and I never got my Backpage credits! I sent multiple emails and made multiple phone calls and never got a response from or Backpage or Bitcoin for Backpage! Furthermore I am suddenly unable to post an ad on Backpage although I've been posting for a year-and-a-half under massage services now they want a link to my Facebook page. I do have a Facebook account but I do not use to have a link to my personal Facebook page! This is not only an invasion of privacy but it's discrimination! I have sent multiple emails to Backpage with no response! What the hell is going on?! Does anyone have an answer?

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Kathleen White
, US
Jan 23, 2018 12:29 am EST
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I had the same experience with Bitcoins for Backpage! They got my credit card number took my money and I never got my credits despite multiple emails to both Backpage and Bitcoins for Backpage! It is a scam! Bethpage should be ashamed to have a link to that site!

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12:21 am EST
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Backpage I am receiving texts and phone calls soliciting prostitution. I did not place any ad like this but my phone number is being used.

Beginning January 16, 2018 I began receiving calls and text messages soliciting prostitution. I did not place any ad of this kind on backpage or any other site. I want my number removed from backpage as soon as possible.
These calls and texts are coming from Dallas, Fort Worth, Tyler, Arlington, and other cities in Texas.
I tried to contact Backpage myself, but there is no customer service phone number or any other way to contact anyone to remove the ad.

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Update by Zsigmondovics
Jan 19, 2018 12:21 am EST

I have confirmation from two text messages that my number was obtained from backpage.

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Backpage contacts

Phone number

+1 (866) 456-6877

Website

www.backpage.com

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