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Consumer Complaints & Reviews in Hurst, Texas

Ross Dress for Less / service

No
Noor M on May 19, 2018

Hello, I live in Hurst, TX and there is a Ross located here . Let me start off with saying the store is very dirty, I used the restroom and had no soap or toilet paper . The store it self is always a mess, clothes everywhere . I got no customer service there at all . They had 3 employee...

Helzberg Diamonds Shops / service

Ls
Lsq on Apr 25, 2018

Store Located at NE Mall, Hurst, Texas. Bought 1ct ring and nose stud. Approx value $3500. Promised to give me on my event day but failed. After stern follow up, they able to provide ring but nose stud still delayed. Its almost four weeks now. When I asked the store manager, they should...

Marilyn Endres / puffy jacket

Wh

This is the 4th time I have sent a message so I hope Imget an answer this time. I ordered and received a puff jacket awhile ago now but it is too small. I ordered a 6x but received a size 4x. I would like to return it but I do not know where it should go. With no answers to previous messages, I'm...

Hertz / rental

Ma
mary kathay on Feb 13, 2018

My 80 year old mother in laws car was involved in a hit and run. State Farm sent her to Hertz in Hurst TX for her rental. She does not have a credit card for security reasons, so her her son was going to put the $50.00 charge on his. Meanwhile, she was deciding which car she...

Cinemark / gift cards

La
laurakenna on Dec 10, 2017

I an organizer of a large group and bring you a great deal of business weekly. All of my group members have gift cards which when we bought those, it stated we would not be charged a convience fee to use online Now, well you have this membership program that not a one of us is interested...

Forever 21 / rude manager

F2
F21 on Nov 29, 2017

I called up to Forever21 and was rudely greeted by manager Ashley McCoy. Before I could finish asking McCoy a question she would rush to answer me. Then she hung up the phone so I called back to get corporate number and she hands the phone to another young lady Amber, who gave me the wrong...

Olive Garden / service and manager on duty demeanor

Ly
Lysedwards on Nov 10, 2017

I had seen multiple ads that on Veterans Day weekend that Olive Garden was giving veterans a free entree. I went today (Friday) ask the hostess the replied they thought so as far as the promo. Was told different by waiter and manager . And was loudly put on display for the restraunt . As a...

Cricket Wireless / phone was turned off and I was charged for something cricket made a mistake on

An
Anthony Cantu on Oct 21, 2017

Tried to upgrade my plan and was able to. Was charged $4.66 and at midnight my phone was suspended. Went to the cricket store and talked to several people and still had to pay to get my phone turned on. They said I was supposed to pay $4.67 so that’s why they suspended my phone. I never got...

MR C's ACE Hardware / led light bulbs

Ju
Julio Borelli on Oct 19, 2017

They run a sale on ACE LED light bulb . So when you check out they charge you full price. So when you question the price they get real rude with you. This is not the first time I had been treated rude by their employees if you ask a question about a item and they do not stock item their...

JCPenney / salon services

Ca
Carla Flores Winslow on Aug 2, 2017

I scheduled an online appointment for color and a haircut at the JCPenney salon at the Northeast Mall for 8/2/17 at 2:30. When I arrived at my appointment, the red haired receptionist did not even greet me. I told her I had an appointment and she said, "Sorry, we tried to reach you to tell...