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Kellogg's
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1.1 4 Reviews 164 Complaints
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Kellogg's Reviews 168

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12:00 am EDT
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Kellogg's Mixed Feelings About Kellogg's Products

As someone who values quality and ethical practices, my experience with Kellogg's products has been quite mixed. While I appreciate the variety of flavors and options they offer, I am concerned about recent controversies surrounding their marketing strategies. It's disheartening to see a company prioritize profit over values that resonate with many customers. Despite the tasty products, the underlying issues make it challenging for me to fully support Kellogg's at this time.

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10:40 pm EDT
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Kellogg's Where's the beef - I mean strawberry?

I was excited to see the new Strawberry Milkshake Frosted Flakes on the shelf at the local WalMart. After all, I have been flavoring my Frosted Flakes with fresh fruit (including strawberries) for years. I tried to be realistic by not expecting the new cereal to come close to the added flavor of fresh strawberries but became somewhat unrealistic when I poured milk into that first bowl and saw all that strawbeery red on the flakes. Things went south in a hurry after that. I took that first bite and thought "Where's the strawberry flavor". There was NO detectable strawberry flavor at all. After trying a couple more bowls since that first one, I think I know what happened. Obviousely the people in your R&D department that worked on this project have never had a real strawberry milkshake. It's hard to hit a target if you don't know where it is. I feel as though I've been had. Seeing but not tasting red in Mississippi.

Recommendation: Don't do it!

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3:16 pm EST
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Kellogg's What happened to my crackers?

I have been buying Zesta saltines for most of my senior citizen life and they were always really good. However, in the past year or so they have changed. They no longer hold up in soup and become gooey and really disgusting. They also no longer have any discernable taste. What happened here? Did Keebler leave out an ingredient when they sold Kellogg's the recipe? I will not be buying any more of these crackers.

Recommendation: Don't waste your money.

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  1. Pros
    1. Iconic, trusted brand heritage
    2. Diverse, high-quality product range
    3. Strong global distribution network
    4. Commitment to sustainability
    5. Innovative nutrition initiatives
  1. Cons
    1. Limited product diversification
    2. Vulnerability to commodity price volatility
    3. Intense competition in cereal market
    4. Regulatory pressures on sugary foods
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4:01 pm EDT
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Kellogg's Kellogg's rice krispy treats (60 pack)

To whom this may concern;

I am writing to you to let you know that my wife and I have been purchasing your Kellogg's Rice Krispy Treats for many years at Costco store in Davenport, Iowa, having NO issues. The quality and packaging has been outstanding not to mention our 10 Grandchildren love getting a "treat" when they come to visit or we go visit them. Your product makes it much easier the way they are packaged, making sure that each Grandchild gets their own, not having to worry about whos' treat is larger/smaller than the other. Not to mention that it gives my wife a break in the kitchen!

On October 04, 2023 my wife purchased one of your 60 count boxed treats to hand out individual packages for our neighborhood trick or treat party to assure that every child participating would get one. My wife started to make up the kids individual treat bags, noticing that there was only 48 individual Rice Krispy Treats in the box instead of the 60 that should have been in the box count. I am attaching a picture of the box end UPC/Proof of Purchase for you.

Being a former FSQA Manager for a major food company, I certainly understand that things can happen in the production operations, however we thought we should bring this to your attention for further evaluation for this product. I did inspect the box and did not find anything that would lead me to believe that it had been tampered with. Hopefully it was just a one-off and did not affect other consumers.

Again, thanks for providing us with a quality product, we hope our next boxes purchased will not have the same pack issue.

Regards,

Eric R Travis

18657 317th Street

Long Grove, Iowa 52756

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Kellogg's Complaints 164

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9:09 pm EDT
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Kellogg's Zesta crackers

Something has changed! They taste very dry, stale and barely any salt! Plus they have reduced the volume and raised the prices! I’ve thrown away the last 3-4 boxes we have bought because of this! Even after checking the “best by” dates, they have definitely changed something.

We won’t be buying them any longer after being loyal customers for years!

American quality has disappeared everywhere!

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3:41 am EST
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Kellogg's Honey smacks cereal

On March 7th from the Stater Brothers grocery store on Warner and Goldenwest Street in Huntington Beach, I purchased a box of Honey smack cereal just as I have many times before.

Unfortunately this box of cereal was stale as if it had been exposed to air or something despite the package it came in being completely sealed/unopened.

Expiration date: AUG 20 2024

VAC L08 04:38

Barcode: [protected]

Thank you sincerely, Kiki Erickson

My address: 17892 Quintana Lane Huntington Beach CA92647

Claimed loss: $5

Desired outcome: I would like a refund or a replacement please I appreciate the response and love your food products💌

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12:02 pm EST
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Kellogg's Special k chocolate cereal

We buy your cereal all the time. This morning my daughter went to pour her bowl of her favorite Chocolate Special K and a huge giant clump of stuck together cereal (see image). Just not the quality we are used to from your cereals. Wanted to let you know. I am a busy mom of two and work full time so I don't have enough time in the day to run back to the store and return the box of cereal. I am just going to toss it.

Thank you!

Michele Johnson

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Is Kellogg's Legit?

Kellogg's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Kellogg's to be a trustworthy company. Although there's a 2% resolution rate for customer complaints, which deserves attention, Kellogg's is known for their high standards and safety. If you're thinking about dealing with Kellogg's, it's wise to check how they handle complaints.

We found clear and detailed contact information for Kellogg's. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Kellogg's has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Kelloggs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Kellogg's have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Kellogg's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Kellogg's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 2% of 164 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the kelloggs.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
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9:34 pm EST
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I recently purchased the above listed Kelloggs product, and was very much enjoying the very first bowl! It's good! I like it! However, getting close to the bottom of the bowl, and cereal getting nice and soft, I suddenly bite into something hard as a "rock", that actually layed my tooth over to the roof of my mouth, and I was able to remove the tooth from...

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7:40 pm EST
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Kellogg's Town House pits crackers sea salt

Greetings,

Imagine my horror when I was munching on Kellogg's TownHouse pita crackers December 15, 2023 only to find two of the crackers "glued" together with what appeared to be a piece of used dental floss.

To say the feeling was traumatic is putting it lightly. Needless to say, I discarded the remainder of the box and began wondering what the effect might be on my health. I am also now wondering how I can ever feel comfortable eating a Kellogg's product again.

I recorded the batch information off the box. A photo is attached, along with a photo of the crackers.

Any information you can provide about what kind of material this might be (and what I may have ingested) would be appreciated; also, what in your factory safety protocols and procedures may have failed here to allow this to happen.

Maybe you could also suggest what regulatory agency I might need to report this to?

I still have the cracker in a plastic bag.

Best regards

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11:23 am EST
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Kellogg's Your service.

My new complaint. I complained about the Kellogg’s town house flipsides crackers and then in order to discuss this problem further I am supposed to give you my credit card info. Not going to happen. I guess l will take take this to the better business bureau. My original complaint was broken crackers, 3/4 of the box, but now it’s a much bigger problem. Why do you need my credit info because of your lousy broken crackers?

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7:54 pm EST
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Good evening. I'm writing you all to make a complaint on my last three times purchasing Kellogg townhouse crackers. All the boxes literally broken up. I couldn't even use any for my luncheon, I ended up going to by another brand due to I didn't want to get let down again. This is very upsetting, being that at one time these were the only crackers my family ate.

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Kellogg's Rice krispies

I purchased a box of rice Krispies at the Meijer grocery store. When my husband opened it the box had more brown colored rice krispies than it did white. My husband is frugal and picked through the brown cereal so not to waist a $7 box of cereal. I purchased a new one and we haven't opened it yet. So I guess we will see if it was just that batch or if it is all of them. They have also been tasting stale.

Claimed loss: I through the box away so I do not have any numbers for you. However, a refund would be nice with groceries being so high.

Desired outcome: Refund

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5:19 pm EST

Kellogg's Forest berries

Hi, Forest Berries is the only cereal I purchase when shopping. The last 3 times or so at my local Cannon Hill QLD store, I have been very disappointed to find only a few dried strawberries in the package it’s supposed to have other dried fruit such as blueberries which I look forward to tasting when having breakfast. Nine the less I add my own fruit but it’s not the same. Please double check your supplies before marketing. I only bring this to your attention because it is my favourite cereal. Thank you.

Claimed loss: No losses just disappointing

Desired outcome: More dried fruit in the cereal

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7:27 pm EST
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Kellogg's Nutty Buddy Cereal

We were so excited to find the Little Debbie Nutty Buddy Cereal. However not so excited when we got home and realized the box was HALF FULL.

UPC Code: [protected] 8

Code KBC0261 05 17

Best by Feb 2024

I will buy cereal but not at the price we paid for 1/2 a box.

We have had Little Debbie products in our house for over 20 years: Nutty Buddy bars, Swiss Cake rolls, Oatmeal cremes, Donuts, etc. This is the first time we have ever been disappointed. I will buy another box of cereal, when I can get a full box. I will also let Little Debbie know how their cereal is being packaged.

Margaret Haynes

Desired outcome: Coupon (s) for a box of Little Debbie Nutty Buddy cereal.

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9:18 pm EST
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FYI, just recently purchased your Zesta crackers at the Dollar Tree store in Dublin, OH and when I opened the box, the crackers had an offensive odor to them, similar to the smell of diesel fuel. The UPC code is: 0-[protected]-1. Additional code: K212622000 NLI #17668. For reasons of safety, I discarded the box of crackers. You may want to check your quality...

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5:34 pm EST

Kellogg's Club crisps sour cream & onion

I bought a bag of club crisps because I love your club crackers & sour cream&onion. saw these thought hey 2 of my favorites together (&was cheaper than Ritz which I like also). Well I opened the bag ate one had my nephew try one - he said the same thing. You get a burnt nasty after taste, put me right off of ever buying these chips again they cost me $5. Please change the sour cream & onion powder Flavor to make these chips awesome& a treat I'd eat again PLEASE.

Claimed loss: $5& my taste buds

Desired outcome: Change the brand of sour cream & onion powder you use on these crackers & possibly a newe bag. Of it or my $5 refunded.or Ill even go for regular club crackers( love minis to)

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Kellogg's Special k fruit and yogurt

Hi,

on november 21, 2023 i purchased a box of family size special k fruit and yogurt. I use to get this regularly and was excited to go back to an old favorite. I have to say, i was very disappointed when going through the entire box and finding almost no fruit or yogurt clusters. Having been a regular consumer of this product, i can confidently say this box's contents were overbearingly insufficient. i am hoping you can remedy this by proper means. thank you, i look forward to your timely response and giving this product another chance.

Claimed loss: $6.99

Desired outcome: coupon for free box of family size special k fruit and yogurt

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2:33 pm EST
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Kellogg's Special K Cereal

In the last several months upon purchasing Special K cereal, we are wondering if you have changed how they are being processed. The pieces we get now are no longer like flakes - I’ve seen Rice Krispies bigger than what Special K comes like now. More like large crumbs. It’s the only cereal I like but if they’re going to be made like this, I give up eating them.

Desired outcome: Make them the original size!!!

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12:18 pm EST
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Kellogg's Zesta original saltine crackers

I purchased four boxes of Zesta crackers on 10-18-2023. This is my third box of crackers that has had one sleeve of stale crackers. Each one of these sleeves was overly heat sealed and had caused a hole in the end. I love Zesta and no other. It's disappointing to lose a pack per box. Well, I don't waste them. I do give them to the chickens.

Here is information from the box: FEB 16,2024 CMCO8 16:04

I did not keep the other boxes.

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11:17 pm EST
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On 11/7/23 we purchased box of Zesta crackers a brand we have used for years. We opened box the packages are shorter then usual two more so than other two. Price goes up but we get less crackers last time we bought they come to top of box now they lack 2-3 inches from top very disappointed 😞 We do have photos of this and we bought at Homeland in Bartlesville OK

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1:24 pm EST
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Kellogg's Hole in bag

Had a whole in my bag when i opened up box i had bought from sams and im not eating anything that has had a whole in bag for no telling how long and no the box was not damaged at all the sams i shop at is in rome ga it just makes me nervous this day in time to try and even eat something that may have been messed with never know theses days have to be safe

Claimed loss: $8.00

Desired outcome: Any help on making this better

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5:06 pm EDT
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Kellogg's Rice Krispies Treats

Many packages were found open and many empty. The empty ones were either sealed with air in them or they were torn open.

See video.

I used these for handing out candy and ran short as I was unable to pass out open or empty packets of the treats to trick-or-treaters. See photo that contains information from the box that contains product codes.

Product was purchased on Amazon. See attached photo.

Product was purchased 10/20/2023 for handing out Halloween candy to children.

Claimed loss: $21.00

Desired outcome: I would like a refund of purchase price of $21.00. See photo. Thank you.

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4:17 pm EDT
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Kellogg's Kelloggs Corn Pops Giant Size

I was eating a bowl of Corn Pops and found a object in my bowl of cereal. I have a Giant size box of Corn Pops, UPC # [protected], with an expiration date of Apr 21 2024. The object looks like to shell of a peanut. Why would a peanut shell be in my box of Corn Pops? Is it still safe to eat the remaining portion of the box? I have pictures of the object that was in my cereal. If you would like pictures, I can send them to you.

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1:48 am EDT
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Kellogg's 40 Count Rice Krispy Treat

I purchased the 40 count Rice Krispy Treat box (10 Rainbow, 15 Chocolate and 15 Chocolatey Drizzle). The box was sealed; however, there were only 35 in the box!

What was actually in the box was:

4 Rainbow

16 Chocolate

15 Chocolatey drizzle

The box states: 10 rainbow, 15 chocolate and 15 chocolatey drizzle.

Purchased via Sams Club online order. Date ordered: 10/26/2023

UPC: [protected]

Desired outcome: Replacement

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About Kellogg's

Screenshot Kellogg's
Kellogg's is a multinational food manufacturing company known for its cereal and convenience foods, including famous brands like Corn Flakes, Frosted Flakes, and Rice Krispies. They offer a variety of breakfast products and snacks, catering to diverse dietary needs and preferences. Their services include consumer food products available in grocery stores and online retail.
How to file a complaint about Kellogg's?

Here is a comprehensive guide on how to file a complaint or review about Kellogg's on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Kellogg's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Kellogg's. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Kellogg's on ComplaintsBoard.com. Remember to focus on the company's business category and use simple language throughout the process.

Overview of Kellogg's complaint handling

Kellogg's reviews first appeared on Complaints Board on Jan 30, 2007. The latest review Mixed Feelings About Kellogg's Products was posted on May 22, 2024. The latest complaint store manager was resolved on Mar 22, 2010. Kellogg's has an average consumer rating of 1 stars from 168 reviews. Kellogg's has resolved 4 complaints.
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  1. Kellogg's Contacts

  2. Kellogg's phone numbers
    +1 (800) 962-1413
    +1 (800) 962-1413
    Click up if you have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number Click down if you have unsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number
  3. Kellogg's emails
  4. Kellogg's address
    1 Kellogg Sq, Battle Creek, Michigan, 49016, United States
  5. Kellogg's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Kellogg's Category
Kellogg's is ranked 17 among 22 companies in the Snack Foods category

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