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Consumer Complaints & Reviews in Strongsville, Ohio

Victoria's Secret / customer service at southpark mall in strongsville ohio

andi0918 on Sep 19, 2018

My daughter received a shirt and wanted to exchange it. The worker was very abrupt and started typing things into her computer. All i asked was what is the value of her shirt so we could make an exchange. The worker starts packaging up the shirt and says she cant tell us what the shirt...

Wendy’s International / The Wendy's Company / food, restaurant and service

Sharon McFaul on Sep 2, 2018

My sister and my niece and her two friends decided to eat at Wendy's at 6530 Pearl Road in Parma Hts, Ohio 44130. The restaurant was dirty, the ceilings have water spots from leaking. table were not wiped off and service was lousy. My niece ordered a salad with blueberries and walnut...

United Parcel Service of America [UPS] / delivery of package

Pam Mallin on Jul 25, 2018

Today, July 25, 2018, a UPS delivered an 80 lb package and left it in front of my garage door. He backed into the driveway dropped it right there and left. No attempt to bring it to the front door. I was standing at the front door waiting for him to come around the corner to bring it to the...

Sheetz / the manager told me that the sheetz card discounts were not working

Todd hinderer on Jul 23, 2018

I came into sheetz at the corner of pearl rd and whitney rd (44136) it. Was about 2am on 7-23-18 and the manager told me that the sheetz card discounts weren't working and I would receive no reward points . However out of habit I produced my sheets card and after my items were scanned it...

Petco Animal Supplies / management

Dog mom of 7 on Jan 1, 2018

I have been going to this Petco in Strongsville Ohio for years...I have spent countless hours and thousands of dollars there. I have became friends with the employees and have developed wonderful relationships with them. I run dog pages with thousands of followers and have promoted Petco...

ATT Uverse / could never fix the problem with the rf box

StrongFriend on Oct 15, 2017

On Sept. 19, 2017 I called customer service at [protected]. They had agreed to give me credit for the new 2nd RF remote which does not work. On Friday Oct. 13, 2017, I received my new bill and a phone call demanding I pay the past due about due amount. I tried to call over the weekend and...

Columbia Gas / gas services

Rahul Jajoo on May 25, 2017

So I moved into my apartment on 5/19 & Columbia gas folks took a meter reading & there billing date was 5/22 so they took another reading of 5/22 & both where 9156. So no gas was used in 3 days. When I got the bill for $29 so I checked it's details & it was split into fixed monthly delivery...

Whirlpool / washer

Robert Rees on May 9, 2017

Back in 2014, we purchased a washer and dryer from Lowes in Strongsville, Ohio. Needless to say, the washer is probably one of the worst appliances we have ever purchased. I don't see this energy efficient product lasting more than a couple more years, if that. The washer has a...

US Bank / mortgage

Kimmy46 on Apr 9, 2017

I was due to close on a home and it was delayed 4 times. My family was forced to live out of a uhaul for 5 days. I was told by the mortgage processor and his boss Mike that they would help with the cost of uhaul due to there incompetence of not closing on time. I waited for 2 months and...

Huntington Bank / online banking security questions

rjadkins on Apr 8, 2017

I contacted customer service at the bank via phone call because my security questions that I entered would not be accepted, although I knew they were the right answers. The problems seemed to be corrected with the customer service representative who helped me log back in with the same...