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Consumer Complaints & Reviews in Syosset, New York

BatteryMonster.com / Ordered a battery

ttreat on Jan 20, 2017
I was in need of a laptop battery overnighted. I told the customer service rep what laptop I needed a battery for. I paid overnight shipping costs which ended up being 3 times more than the battery cost. Also overnight shipping did not take place until the next business day and they do not...

Factoryoutletstore.com / Samsung battery availability

Fred5254 on Dec 17, 2016
Ordered the battery on 12/15/2016 and paid an extra $30.63 for overnight shipping. Web site listed it as "in stock." As of 12/17 there was no tracking number issued so I called customer service. The representative stated that the battery was on back order even though their site still list...

Factory Outlet Store / Jabra a headset 900 series

Dorothy Buckner on Dec 17, 2016
I ordered the Jabra A headset and when it arrived I found that there are too many missing 9arts I can not use this item as it is everything is missing all i have is one piece can you please tell what im supposed to now i wanted this gift in 5ime for Christmas the outlet store walmart gave...

Factory Outlet Store / Phone

ZukkO on Aug 30, 2016
Ordered a phone from www.factoryoutletstore.com and when I placed my order it was said on their website that it was in stock and was available. I even contacted customer service to be sure that it was 100% in stock and they said yes. So I made an order and received all the necessary...

Factoryoutletstore.com / Will not match current sale price when I made my purchase 2 weeks earlier

Fai Mok on Jul 25, 2016
After talking to the customer service rep. to price match the Garmin Edge 1000 I brought 2 weeks ago at a higher price, she would not offer me the price match their current sale price of $50 lower. Any stores I brought items from (ex: Best Buy, Radioshack) would be glad to adjust the...

Factory Outlet Store / Defective phone

Sam on Jul 18, 2016
Ordered a phone from www.factoryoutletstore.com and when it arrived it looked fine, I did not find any damages. But about a month later it just stopped working! I took it to the local repair shop and was told that my phone was defective. Then I went online and contacted FactoryOutletStore customer...

Factory Outlet Store / Frustrating experience

Deni on Jun 14, 2016
Ordered from FactoryOutletStore and after I paid I did not received a payment confirmation and my tracking number. So I called the company and asked them to provide all the details regarding my order. Then they finally sent me a confirmation email but there was still no tracking number. When I...

Factory Outlet Store / Will never use or recommend this company!

JoJo on May 10, 2016
I have ordered an item from FactoryOutletStore and when I placed my order it was in stock. I maid a payment but did not get a confirmation email and my tracking number. The next day I contacted the company and was told that my order was cancelled because my item was not in stock. I went to...

Factoryoutletstore.com / Refused to replace the defective product

Anderson on Apr 7, 2016
I was planning a vacation with camping and all that stuff, so I really needed to buy a compass, so I ordered one from www.factoryoutletstore.com. When it arrived it was not working correctly, in other words it was not useful. I contacted customer care and asked for a replacement, but they...

Factoryoutletstore.com / Unprofessional

Sam on Mar 1, 2016
This company is horrible! I purchased some items and never received anything. When I contact customer care I hear only lies. They lie about everything! They say that my items will be delivered in no time, but their website states my items are no more in stock. They said that I would...
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