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Consumer Complaints & Reviews in Stoughton, Massachusetts, United States

Saks Off 5th / poor online customer service

Jo
Jan 16, 2019

I placed an order at beginning of November 2018 when they had the gift card promotion when you spend over $150 they give you $30 gift card back. When I placed the order, I forgot to apply the promotion code. Then I emailed them right away after I realized that I didn't apply to code. They...

Quest Diagnostics / home blood draw

Ja
May 31, 2018

I have home blood draws set up for every Wednesday between 9am-1pm for my INR. Yesterday morning I didn't receive a reminder call from my usual phlebotomist so around 12:30pm I decided to give them a call to see if they are sending someone new & if they'll be runing late. The operator...

Dollar Tree / horrible customer service

E2
May 30, 2018

This morning, I placed my hand out so that the CSR could hand me my money and receipt. The rep, Diane, pushed my hand out of the way to place my money and receipt on the counter. I then told her she was rude and should never touch a customer. I called for the manager, Carey and explained...

Outback Steakhouse / service

Mi
May 24, 2018

Today is my mother's birthday. My parents went to outback east towne blvd Madison Wis She was promised a free cheesecake. She was charged for it. On Her Own Birthdy. COME ON!?! They are sat regulars!!! Every sat. They will no longer go to your outback during the week. Very disappointed !!!...

IKEA / mattress

Pe
Mar 10, 2018

My new Mattress was brought to my condo complex on March 5th. The driver and his assistant were about to force the box and the mattress onto the elevator when I stopped them and told them they were delivering a spring mattress that could not be bent. Why was this knowledge not understood...

America's Test Kitchen / the show itself

Ri
Sep 12, 2017

I've always liked the two girls that are kind of running it but when they were cooking not talking to each other you need to bring Christopher Kimball back because this show has gone very very very downhill it's not even worth watching my 14 year old daughter is so upset she cried it'...

Panera Bread / coffee cup

Vi
Jun 06, 2017

We go to the Panera in Stoughton Ma twice a week.Today we received our coffee in inferior paper cups .Someone decided to save a few cents and endanger the customers with burns.We will still be Panera customers just not as happy as we were.These cups are not worth whatever you are saving...

Food Network / food network ceramic pots and pans

Su
May 20, 2017

I finally bought a new set of pots and pans last year from kohls, the foodnetwork ceramic coated. Yesterday I was cooking eggs and sausage for breakfast and the cap cover on the inside of pan connected to the handle popped off like a gun shot hitting my ceiling then onto the floor. Thank...

LetGo / I got my item stolen

Jo
Feb 06, 2017

Hello I'm writing because I just got my phone stolen from someone that built trust on here . I don't expect you to do anything for me but I don't want this to happen to anyone else . His name is Jonny puls on here which I don't even know if that's his real name . I have a number on file...

Bob's Discount Furniture / customer care

Re
Oct 04, 2015

If given the opportunity I would rate them a negative -10. Purchased a box spring bed frame and kitchen set for our new apartment. The delivery service or lack there of was horrific at best. Furniture was scheduled to be delivered on 10/1/15 no furniture called customer care they said they...

Bob's Discount Furniture Stoughton / damaged furniture

Ma
Aug 21, 2012

i have constantly encountered problems with this company delivering damaged furniture. the first item i ordered was a bed from their E-Pit, and it took them 4 delivery attempts to deliver the bed in the appropriate new condition. The first time they delievered it the headboard was scuffed...

Bob's Discount Furniture / damaged furniture

Ma
Aug 21, 2012

i have constantly encountered problems with this company delivering damaged furniture. the first item i ordered was a bed from their E-Pit, and it took them 4 delivery attempts to deliver the bed in the appropriate new condition. The first time they delievered it the headboard was scuffed...

Tara Medium / your not helping me

Jo
Aug 12, 2011

i have not recived the help you told me i was going to be geting i think you are a fraud. i want my money back.

NE Furniture Direct / Bedroom set

Mi
Mar 31, 2011

Purchased a bedroom set on 2/19/2011. Told 1 - 2 week delivery. After 2 weeks we picked up the mattress ourselves. Told set should be in ASAP. After 2 more weeks and many unanswered or unreturned phone calls I went there. Told that he had been out for a couple of weeks and the people...

IKEA / awful service

Ar
Mar 22, 2011

Upon returning a piece of furniture we were greeted by a loud, agressive woman - before she looked at the furniture she through her hands up and said it was not returnable - accompanied by a gremlin of a man calling it junk. The furniture had never left the box - but had gotten slightly...

Sugar and Spice Canopy Bed / HORRIBLE FROM BEGINNING TO END!

Sk

I went to purchase a canopy bed for my daughter Oct 23rd. I was initially going to put it on layaway since I was not moving until Nov. 15th. The Sales person suggested that I just give a payoff date instead of Layaway, and when I come to pay it off it would be shipped immediately (11/16...

Ge Money Bankcare Credit / company added over 1,200.00 interest without warning on a 2,700.00 loan after the 24 month period.

Ma

This was a loan from a lazik vision doctors practice. The original loan for about 2, 700.00 was supposed to be interest free for which i paid every month on time and more than the minimum due. My last notice recieved on october first stated i owe over 1, 200.00 dollars interest. I only...

Planet Fitness / disrespectful staff/poor service/billing problems

St

To cancel a membership is excruciatingly difficult. If you can't go there personally they ask to mail a letter. Which they then do not receive and charge you fees and for 2 more months more worth of service, even if you have not attended the gym for 1 year. In fine print it is written...

Sealy Posturepedic / Defective Mattress

Un

Purchase queen set mattress in May 2009, left side of mattress is already sinking. Mattress was supposed to be firm and it is not as firm as it should be for this type of mattress. Called Customer Service to setup a warranty tech to come out and check it out. Was asked how many slats on...

Baystate Ford / Baystate Ford service

Xt

I purchased a 2008 Ford F 350 from Baystate ford to export to Canada. The truck had 26000mi when I purchased it. I was unable to have the truck inspected before purchase but requested on numerous times to make sure that all the service and recall work was completed and that someone test...

Ikea Aneboda Bed Frame / ikea cheap furniture

Be

In September 08 I bought an Aneboda bed frame and Lilliker Bed slats from Ikea. I didn't put it together until Jan. 09. I slept on this new bed one night and the next day I sat on the edge to put on my socks and the slats slipped off of the metal railing inside the bed frame. I picked...

Adams Cleaner / Dry cleaning clothes smell foul

I have recently noticed a foul smell to my clothing that I have dry cleaned at Adams. I had brought the issue up with the manager. When I had picked up dry cleaning, I told the manager that there is a smell and it's an issue, I am not crazy. I made him smell the clothing, he states it...