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Consumer Complaints & Reviews in Avon, Massachusetts

IKEA / customer service

walquiria valadares on May 9, 2017

I was denied the return of 2 ikea items because my brother whom helped transport the items had done previous returns. The manager refuse to return my items based solely on my brother's presence. She called security who told me "to get this ### out of here" meaning the product...

Jordan's Furniture / mattress/box spring purchase

DonewithJordans on May 2, 2017

Purchased a new bed/box spring and took delivery a week later. One of the guys making the delivery had been sprayed by a cat the night before and he REEKED - it was all over his shoes which apparently he neglected to either wash or change and which he tracked into my house, upstairs and...

National Floors Direct / everything

gmbg on Aug 5, 2016

the initial person neglected to address the missing tile in the pantry and the rotted wood. he also let me select tile inappropriate for the small pantry. the 1st installers were lazy rude and unprofessional. they did not want to replace the floorboard in the bathroom, they didn't...

National Floors Direct / installation

burnsmearn73 on Aug 5, 2015

National Floors Direct is a nightmare to deal with. The customer service dept in Avon must only consist of one incompetent employee named Annesha Ali. After National Floors Direct cancelled the installation of rugs at my home they would not reimburse the $1000.00 deposit I had put down...

Bob's Discount Furniture / do not buy from this place!

Fenway920 on Apr 25, 2013

My wife and myself have two children and we work extremely hard for what we have. We were able to scratch and save to buy new furniture last year and decided to go to Bobs. We picked out a leather sectional and it took close to a month to get it delivered! Upon receiving the furniture my...

National Floors Direct / horrible installation

Pshep on Apr 27, 2012

Really messed up our wordwork - have big problem with our laminate floor in bedroom. Sent complaint to Attorney General. Carl Hediger responded that he sent people back to my house free of charge but our problem was due to high mositure in our home. This was a lie and neve discussed. He...

Jordan's Furniture / mattress issue

sstaceys424 on May 14, 2011

Worst customer service ever!!! We purchased a "Jordan's Brand" mattress in 2008at their Avon MA location in the Sleep Lab and we had nothing but issues with it to begin with maybe we should have not bought "Jordan's" brand but we figured since it was theirs any issues would be...

National Floors Direct / misleading sales / poor product quality / poor install / horrible customer service

On June 19, 2010, my husband and I met with a sales representative from National Floors Direct, Mike M.; he gave me an "all in price of $1700" to replace the carpet in our basement after the Great Flood of 2010 in New England. I picked a carpet, but Mike couldn't show me a sample of...

National Floors Direct / after sales service

Just a warning! Do not do business with this company! Something is shaddy about this operation. On two occassions we waited all day for them to show up and they didn't. The third time was a charm. They showed up but started the job at 5:00pm and didn't leave our house until 8:00pm. Don't...

National Floors Direct / please read!! scam artists

I just bought a house and wanted hardwood floors installed. We scheduled an in home estimate with National Floors Direct for a Wednesday night. We waited around all evening for them to arrive, and they never showed up. We decided to give them another chance and scheduled another estimate...