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Consumer Complaints & Reviews in San Jose, California

San Jose Mercury News / never delivered, but keeps charging, even after cancellation 1yr later

lindamar on Jul 25, 2017
signed up for sunday + digital for $20 in 4/2016. we never got the newspaper delivered. after repeated complaints of non-delivery, customer service agreed they will cancel our subscription. (during this time, which took over 3 months, we received ZERO papers). 1 year later, a charge pop...

Petco / Grooming

Patmart on Jul 24, 2017
I had an appointment for two of my dogs one 9 yrs old and the other 15yrs old. I was told than 15yr old dog could not be groomed on the weekend because of her age. This dog has been a customer several times before and this has never been an issue. It was a discourteous waste of my time and...

TapJoy / 8-ball pool

Reverend Thintie on Jul 20, 2017
Got ripped off another 15k this time I didn't even get to post after winning! It's absolutely infuriating what you [censor] do! I'll never buy tokens, and have discouraged half a dozen folks from playing your [censor]. You don't respond either, you gutle...

Candy Crush Saga / candy crush saga

Peter Sih on Jul 19, 2017
I achieved level 1970 without unearned aids and I am pretty proud of that. But when I beat one of the challenges and in attempting to claim the prize, I was tricked into PAYING for some gold pieces. The pace of play and the change in the interface tricked me into paying. I feel this i...

Skyscanner / bravofly

nycca on Jul 18, 2017
Just purchased one roundtrip adult ticket Nov. 20, 2017 SFO to EWR (Alaska Airlines) and Nov. 25, 2017 JFK to SFO (Virgin America) using Skyscanner and being directed to Bravofly. after giving them ALL payment information a message flashed saying "booking has not yet been confirmed" and...

Shall / rude cashier

Mohammad r khalil on Jul 16, 2017
I had a horrible experience at this shall gas station. The cashier was extremely rude, i kept being nice and he kept saying rude comments. I was gonna buy snacks and gas but because of him ill never go to another shall gas station rather run out of gas than support a busines that hire...

cheesecake Factory, San Jose CA, Oakridge Mall / management

walter wilson on Jul 15, 2017
Waiter was decent. However after people who came in after my Family of 4 received their food first, and we still waited about 20 minutes for our appetizers, even after asking for them we became concerned. Our concerns were legitimate, when the entrees and appetizers arrived simultaneously...

Costco Optical / customer service

Preeti Suppal on Jul 11, 2017
Was appalled by the discourteous customer service at the optical center. At 11 am this morning I was waiting to place an order for contacts. There were 3 associates 2 of whom were busy with customers. The third one was working on a pair of lenses. She ignored me and chatted and worked on...

Burger King / cashier in drive thru

Anthony5 on Jul 9, 2017
He was pushy rude dirty and wouldn't even serve me my food his shirt was unbuttoned and hanging out his sagging pants he was talking about me and my kids right in front of us the food is cold and fries are dropped all in the bag none were in boxes this employee is someone you would see...

MiniMax / charging product

eskimo88 on Jul 7, 2017
I bought a MiniMax charging unit about 18 months ago to ensure my daughter would never get stranded with a dead battery. I kept it charged, and the first time I tried to use it about 8 months ago as my daughter's battery was dead, it didn't work. I had to call a tow truck. I put it aside...
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