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Consumer Complaints & Reviews in Rocklin, California

Aupaircare / aupair care

Jc
Jcrose on Sep 13, 2018

My wife and I have had similar experiences as many of you that have posted here. We have had AuPair Care for 13 months, and needless to say we have ended our relationship. We had 4 inexperienced and immature young women with only one of them even interested in bonding with our children...

Total Car Diagnostic / pirated auto software and device, poor customer support

Ch
Chuck Par on Jul 31, 2018

One hour after I purchased the TOAD SW and ELM327 cable, reading bad reviews, I tried to cancel the order. I sent multiple emails to the contact site daily. With no response, I get notification of a thank you from TCD for me order which has shipped and my credit card has been billed. The...

NonstopDelivery (NSD) / vanity top not delivered and being held

Ma
Mayerr on Jun 26, 2018

I ordered my vanity top from homedepot.com on may 26th. I was sent an email that my vanity top would be delivered on june 13th. When I didn't get my product I checked the status again and it said delivery date unavailable. Home depot has called nsd and I have called nsd multiple time...

Wave Broadband / fraudulent billing practice

Th
theviv2 on May 24, 2018

Last try before complaining to the FCC. I have mobility issues and rely on the cable broadcast of the basketball games. A couple months back Wave went digital. In doing so they decided to take away one of the main channels that I watched. Channel 723 HD and Channel 23 the sports California...

Backwater Reptiles / successfully canceled an order, but never received a refund

We
Welovejesus on May 1, 2018

On Friday, April 27 I made a purchase through Backwater Reptiles. The purchase was an error and I immediately (within the hour) cancel the purchase. I attempted to contact the company by phone, this was unsuccessful. I then sent an email explaining the situation. I continue to send email...

Samsung TV / samsung customer support

Mu
munita on Feb 26, 2018

Well lets see where do i begin!!! brand new samsung tv barely 4weeks old has lines that cut thru the picture, i call samsung support they send a sub contracted tech out to take pictures and do a report, that tech sends report and picture back to samsung, the engineer at samsung based on...

Easy Spirit / tennis shoes

Ja
Janice D Scandalis on Nov 30, 2017

I love these size 7-1/2 W black tennis shoes because they come in a wide width and are very comfortable! But the black covering around the top of the tongue and on the sides of the shoe is disintegrating and peeling off, so much so that it leaves black marks on my socks. I haven't worn...

YuppTV / removed channel lineup

Ak
AKN2017 on Oct 3, 2017

YuppTV removed all star channels from Telugu and hindi packages, I paid for one year for those channels, now they are saying they don't have license to air the channels anymore, what they have is useless channels, they don't want to refund money, this is cheating, Even in the channels they...

Pool Supply World / Terrible customer service

An
anthony cohen on Sep 26, 2017

I bought several parts from them and the email stated that they will be shipped within 12-14 days. I checked the status every day and I called them to find out what happened. They said there was something wrong and they have no information when the order will be shipped. If you don't know...

KinderCare Education / negligence and overpopulated infant room

Re
RebaCookson on Aug 26, 2017

I was notified by that my 3 month old son was scratched by an older child. I picked him up and found deep scratches all over the left side of his face. The story I was told was that it was a split second incident. However, the scratches look like perhaps my son was left unattended for a...