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Consumer Complaints & Reviews in Thunder Bay, Ontario

Fairweather / service

Johngie Ong Manuel on Jan 3, 2019

I brought a winter jacket on December 24, 2018, after two days boxing days December 26, 2018 I came back to store and the price dropped to $20.I spoke to the sales representative she's is the counter that time ( soon I found out shes a manager). She asked me that no return.i told her I...

Leon's Furniture / customer service and product

McCrad2019 on Dec 22, 2018

MUST READ. :) :) Bought a sectional couch. A cross beam on the pull our bed broke after 2 months. Waited 10 months for it to be fixed, including customer service to return call. Once we called customer service again, we were told we had to call the manufacturer to get out couch fixed and...

Real Canadian Superstore / employee made accusation that I was getting grabe

Norman Buick on Dec 4, 2018

I am a busness man no criminal record the woman serving me at the service counter dude ly screamed I was getting grabe and went into some kind of stance as if to protect herself I'm sure it's all on camera there was absalutly no reason for this. I am sure she was trying to take advantage...

Shoppers Drug Mart / customer service

Arthur Street on Nov 27, 2018

On November 26/18 I phoned to ask if I could return a box of hair colour I had purchased a week prior. I told the Customer Service associate that I did not have my receipt but that I just wanted to exchange because I had mistakenly purchased one without 100% gray coverage. She stated that...

Canadian Tire / pay at the pump

clevey on Nov 18, 2018

I was at a Canadian Tire gas bar. It was very cold and windy and I wanted to utilize the pay at the pump option so I didn't have to walk across the parking lot. The instructions were not clear and after many attempts, I put in enough gas to get me to the next gas station. Canadian Tire ga...

Steve's Tree Services / cutting down trees on my property

betty britt on Nov 2, 2018

I hired this co. to cut down trees on my property and the agreement was: to cut DOWN 4 trees and leave in manageable pieces, so I can later stack them and haul away. What he did was, one tree was left standing at least 12 feet, another tree was left 4-5 feet and two others were 2-3 foot...

YellowPages / service charges

Arcuo on Oct 18, 2018

2018/09/27 Customer # [protected] Invoice # Created by Yellowpages [protected] Requesting to be completely removed from list of companies numbers and or email and incorrect address as there are complains. Unwanted Charges and Services I started getting mail after getting repeated calls to my...

Lane Home Furniture / poor service on delivery of purchased items

Dolan208 on Sep 24, 2018

We purchased a living room set that was to be delivered Aug 27 in Marathon Ontario When the delivery was received, the delivery was missing a back on our glider rocking chair and they had to replace an end table, because of poor conditions (cracked) We were the told that we would receive...

Leon's Furniture / daughters bed/mattress/box spring

Tonina Enns on Sep 23, 2018

I have never purchased an item from Leon's and probably never will after my experience with both the sales associate and customer service at Leon's. I purchased a $1263 bed, box spring and mattress for my daughter on August 1, 2018. I was told delivery date would be August 28, 2018. After...

The Brick / refund twin bed

Sandra1111111 on Sep 20, 2018

Hello, I ordered a twin bed from the Brick in Thunder Bay. I was told it was in store Sept 17th so I called at that time and was told it was not in and they would call me. I called today (Sept 20th) because they have not contacted me and they said it was in the store. I asked why I was not...