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Consumer Complaints & Reviews in Ottawa, Ontario

East Side Mario's / terrible customer service

TY19 on Jan 24, 2019

My family and I went for dinner and ordered off the promotional buy one take one home menu. When we finished and paid the waiter never brought us the extra dish. On our way home we realized and called back. The waiter said to come back but we where already home. We mentioned we lived far away...

Willis College - Ottawa / cyber security analyst - diploma program

RipOffWatchDog on Jan 23, 2019

The "Cyber Security Analyst" diploma program offered at Willis College is nothing more than a well-marketed Network Administrator program, with 9 weeks totaling in the "Cyber Security" realm.. They claim all other courses such as the Hardware CompTIA A+ and Network+ are and so on are all...

Food Basics / selling rotten meat, refuse to refund

Terry Cheng on Jan 13, 2019

I have purchased a package of pork loin from food basic on the 12th of January 2019, the package stated that it's best to expire date is 19th of January. when I took it home and opened it, it's rotten. so I decided to take it back to the store on the 13th of January. The store manager... / europa table

Carole Bernstein on Jan 12, 2019

Last year we purchased an Europa table. We had our first opportunity to open the leaves of the table only recently. To make a very, very long story short, the leaves will either not stay open, depositing food on guests laps, or are so hard to lock shut that we have to bang the lever...

Hertz Car Rental / car rental

Perry John Calderwood on Jan 2, 2019

Dear Madam/Sir, I reserved a vehicle from Hertz through Expedia for pick-up at your branch at 30 York St. in Ottawa on December 31, 2018 and return the next day. Upon arrival at the rental office on Dec. 31, the clerk informed me that the only car of the size which I had booked was a...

IndoChino / advertising and service

Paul Bennett on Dec 31, 2018

In late November 2018 I went to the Indochino store in the Rideau Centre in Ottawa because I have seen an advertisement for a sale which seemed too good to be true. Indeed, when I arrived my consultant advised that there were no sales on at that time. I returned in mid-December because of...

Nutrafarms / meat order

Raging1990 on Dec 11, 2018

Was promised the order would last us 10-12 months and cost no more thrn the grocery store. Our order was just shy of $4000 and will last us 6 months. We also priced out our order in comparison to the grocery store (we chose a premium store) and we are paying 200% more then retail organic...

Shoppers Drug Mart / unprofessional pharmacy employee store 1230 2954 st joseph blvd

Michelle Mendoza on Dec 9, 2018

Came to refill a Rx today (Sunday Dec 9, 2018) & received awful customer service from KATHERINE (a pharm tech? - she says her last name is Francis). Been shopping at this location since it opened & filling rxs before 2013 . I've had a few interactions with KATHERINE before (over the...

Canadian Tire / battery purchase/return

Lalit Bagga on Dec 8, 2018

Hi. I wanted to retun a battery of my car to canadian tire at 1820 merivale road, ottawa. I bought it from carling ave canadian tire. I tried returning this battery but the guy there said he has to perform a test which will be an hour long to check if something happened to a brand new...

The Brick / extended warranty on sectional

Sunint on Dec 4, 2018

I bought a sectional from The brick about two years ago and bought extended warranty for that product. The cushions of the sectional are now continuously sinking and I called the brick to avail the extended warranty. But they outrightly rejected my case and said that sinking cushions are...