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Consumer Complaints & Reviews in Ottawa, Ontario

Canada Post Corporation / delivery delays

bn880 on Nov 13, 2018

My items have been stuck due to the labor dispute for about an extra 9 business already with another forecast 4, these items I require to repair things for my income and to train for new jobs. Extremely poor service and huge problem over relatively small complaints and mostly...

Rogers Communications / cancellation

Rick Despatie on Nov 7, 2018

I cannot believe how Rogers would treat long standing customers, 25+ years. I give this company more than $5000 dollars per year. I will cease to do so since they say one thing and do something else. What's more they tell you what you want to hear with no follow up. I run a business and I...

Food Basics / outdated food

food at its best on Nov 6, 2018

I shop regularly at food basic on merivale road in Ottawa on numerous occasions I have noticed outdated product on the shelves including most recently bread muffins and el Paso burrito mix. I understand they sell food cheaper than other retailers however it does not justify outdated product. I...

Adnaz Hotel / hotel room, room selection

Chadyeldali on Oct 28, 2018

Absolutely horrible. I reserved a room on for a king size bed and when we checked in, we had to wait over 10 mins till someone came to the reservation desk. We checked in and he said he upgraded our room to a view suite, once we got into our room, it was 2 double beds. I called...

Tim Hortons / service

AL beajan on Oct 26, 2018

I work in Downtown Ottawa over night The closes Timmy That open 24/7 is 330 queen st . I have never seen a bad service like this before I spend 5 $ or over every night over there so I'm expecting some service especially when I tip the girl over there but what I get in return rude felthy...

East Side Mario's / scene card

Veroniquexox29 on Oct 25, 2018

I went in today to have dinner with my boyfriend after work!! I figured it was time to redeem some of the points I spend so hard to earn! When came time to pay... scene card kept saying out of time. I called the scene company and they said everything on my account was fine. East side...

Shoppers Drug Mart / the stores

Laurap_4 on Oct 23, 2018

Hi, I'm making a complaint about your remodeling, I find it very dumb (no offence) that you guys would remodel your stores so everyone has to go through your cosmetics, cause now someone who use to be a daily shopper can't go into tour stores cause I get an allergic reaction as soon as I...

Rogers Communications / tv

Cinders1 on Oct 22, 2018

We have been dealing with Rogers tech support and higher for almost a year now. We have pixelating on our 2 TVs for a long time now. We have had several technicians come out to our house to fix the problem. Well the problem still has not been fixed and I'm still trying to get some one to...

The Brick / mattress

Sally Q on Oct 18, 2018

Awful experience! Sales people are very poorly trained and when you want to fix the matter at hand the management team is extremely disinterested and unhelpful! I had not dealt with the Brick in over ten years because of poor customer service and made the mistake of going back last weekend...

WestJet Airlines / service

Wendy Seguin on Oct 16, 2018

So on October 9th my husband and I we're supposed to be we were supposed to be flying from Penticton BC to Calgary Alberta our flight was supposed to leave at 3:15 I got notification that it was till 3:40 I got another notification saying it was to 3:55 meanwhile the scanner X-ray machine...