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Telecommunications Complaints

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Philippine Long Distance Telephone [PLDT] / Wifi

Bl
Blancko on Oct 16, 2017
Bulok ang pldt. Hanggang salita lang naman kayo. Bakit hindi niyo kaya gawin para naman maniwala kami? sus dami niyong alam. Naka ilang tawag na kami wala namang nangyayari. Sa mga nag aavail ng pldt, wag na kayong kukuha kasi sa umpisa lang naman mabilis. Kapag tumagal yan, babagal. Tapo...

Direct TV / direct tv

Vi
vincea on Oct 16, 2017
when I called to sign up for service, I was told that an activation fee would be billed on my first bill. when I told the representative that I was going to go with another provider that would not charge the fee I was told that all I needed to do was to call customer service and they would...

Mr Price Group / MRP / shoes one size 6 other 5 put together

Ma
mandy1982 on Oct 16, 2017
i am very disappointed with this stores customer service for such a big retail store, i bought pumps on Saturday at jabulani mall only to find one pair is a size 6 other one is a 5 when i wanted to wear it this morning i dont have the receipt anymore i cant find it i send an email to...

MagicJack / magicjack go

Ji
Jim009 on Oct 15, 2017
Magicjack has the worse customer service and warranty I have ever seen. I purchased a magicjackgo, and it worked for a couple of weeks, and then unexpectedly it just quit. We thought it must be our old phone, so we purchased a new phone. Still didn't work. So the phone manual said if we...

Legacy Inmate Communications / made payment no minutes available

Gi
Gina Galvan on Oct 15, 2017
im new to this so i made a payment minutes to legacy inmate communications well come to know they didnt service my family members prison so i call about getting refunded i was told yes it would take up to 5 bussiness days well this was over a month ago never got the refund one things for...

Telus Communications / tv/internet/home phone

Ka
kareem745 on Oct 15, 2017
Me and my family have been long time Telus customers when it comes to Internet services and sometimes TV and home phone if we ever find a need. We moved about a year and a half ago and had we signed up for a new 2 year agreeemdnt for TV/Internet/home phone package with a free TV. To start...

Maxis Communications / maxis staff are unable to understand human language

Ca
Cassiopeia SusuTeng on Oct 15, 2017
I was previously main line and having 3 supplementary lines with the maxis one plan 128 and i wish to change my own number to an individual line and one of my 3 supplementary lines to become main line. I went to Maxis branch at Tesco Puchong to make this request FOR TWICE and the staff...

Maxis Communications / porting out services from maxis to celcom

Kh
Khairul Bariah Ahmad on Oct 15, 2017
Maxis CommunicationsSaya telah membuat 3 kali permohonan utk keluar dr maxis dari hari jumaat, sabtu dan ahad. 2 permohonan saya telah ditolak oleh maxis dgn alasan saya masih mempunyai no tel. yang dishare dgn no tel yg saya nak port out itu. akan tetapi saya sebenarnya tidak ada no tel yg dishare. saya...

Telkom SA SOC / false advertising

Al
Ally and Char on Oct 15, 2017
Good day We have taken up a wifi router with Telkom, the package was to deduct an amount of R200 for 24 months for 5 gigs per month. They have been debiting an amount of R649.00 each month and we have logged many complaint via hello peter and no response to anything, clearly Telkom does not...

Maxis Communications / maxis broadband home

Sh
SherlyC on Oct 14, 2017
Our house broadband service was down since 8 Oct 17 and the complain was lodge by Mr Tong Kar Yew (husband). The Maxis personnel informed that the technician will be available for house visit on 10 Oct 17 (Tues). On 10 Oct, personnel called to request to come at 11.30am. Mr Tong could not...

Vodacom / vodacom customer care, pathetic service

Ru
Ruvern on Oct 13, 2017
Good Day, I contacted Vodacom Customer Care 11/10/2017 at 14:55 to have a 1gb @R79 x 30 days, loaded onto my number and I request to be transferred to the data support. Only to be told that I cannot be transferred to the department as they do not take calls and are only communicated with...

Cox Communications / internet

Ba
Barzellone on Oct 12, 2017
Cox has failed to deliver the bandwidth of 150mbps download speed to us for 4 years. Initially, my fiancé thought she was having issues 4 years ago with her RoKu until I investigated the issue. I tested the speed to the modem and have not received near what we have been paying for all these...

Celcom Axiata Berhad / celcom facebook contest

Jo
Jon Won on Oct 12, 2017
The Jamie's contest recently completed with winners chose which did not complied with the terms and conditions set by celcom. It was clearly stated by the administrator of the facebook page that the winners are based on fastest posting of every clues. Three of the five winners never posted...

Vodacom / fraudulent sim swaps

Be
Belinde Davidson on Oct 11, 2017
I upgraded in February (after serious consideration to not bind myself with a Vodacom contract again and go to another service provider) but eventually decided to stickwith Vodacom. New phone means -a new sim card right... Well, this was apparently the start of all the "fun and games" (Not...

Telkom SA SOC / waiting almost two weeks for an additional business email to be created

Jo
Johan Cronje on Oct 11, 2017
We applied for an additional hosted e-mail address on the 29th of September. Since then we have been battling to get this activated. I have spent hours on the line to get this resolved, and even your own call center does not have the numbers of the the correct department to contact. Original...

Yahoo! / email

To
Tommie Leung Leung on Oct 11, 2017
Date of the incident: Right [censor]ing today, check the date yourself, I am done doing that for you. Full description of the incident: I am as angry as I sound. I sent attachments by email to my client, the attachments are NOT, I repeat, NOT the [censor]ing same as mine on my screen. Not...

Digi Telecommunications / bad service attitude in digi gurney plaza

Da
Danielwann on Oct 10, 2017
Digi TelecommunicationsDate of incident : 7th Oct 2017 Time : ~2pm We are looking for Iphone package in the Digi center but receive very bad service from Gurney plaza Digi crew. 2 shopkeeper at that time we visited, asking for a iphone package from one of the service crew (wearing spec with bald hair). The...

Etisalat / I cannot say you have customer service

Sh
Shady abdou on Oct 9, 2017
My problem start with etisalat spot in dubai mall in 26 of september I went their and asked to activate my line which number was 0504096779, the agent take some details and he said you can come next week to ask if your request accepted or not. Sunday 3/10/2017 I went back to ask about my...

Frontier Communications / frontier customer service

Ad
Adriance Nelson on Oct 9, 2017
On September 4, 2017 I contacted Frontier seeking to have my service transferred to them. I have a landline and my number is 813.749.6303. My number had to be ported. I cancel this request on September 18 twice thru the customer service since two representative were suppose to contact me...

Telkom SA / service in store and landline connections

Ma
Marshia Vezasie on Oct 9, 2017
I was in Telkom, Liberty Mall - PMB, on the 02.10.2017 for 3 hours without receiving assistance. I took my 73 year old mother to sort out her landline that had not been operational since August 2017.The service was shambolic, its pathetic that no seating is provided considering the long...
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