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Telecommunications Complaints

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Incredimail / Incredimail

Andrew & Lesley on Dec 17, 2017
I have had problems with my email programme which haven't been resolved by you over a number of weeks. You've sent "solutions" which have taken time and not worked. I now can't access my historical emails and have asked repeatedly for the facility to transfer my email backup which I've...

Suddenlink Communications / Suddenlink Customer Service

Sugar88 on Dec 16, 2017
12-16-2017 I called to discuss my services today. Agent did not know what she was doing or talking about. When I said I could not afford the $280.00 monthly charge, she became unfriendly, hostile, and rude. She said each service would have to be individually transferred to handle. She put me...

TPG / unethical behaviour/owe me money

samantha bird on Dec 15, 2017
tpg took money out an account which I did not give authority too specifically, they proceeded to take out $120 from this account. I complained and we came to an agreement that $120 will be restored to this card as long as I give my card details. so I did receive this invoice of $120 and...

Celcom Axiata Berhad / prepaid card

Mattnoriss on Dec 15, 2017
Untuk makluman saya telah beli talian hp 0132850778 pada 7 disember 2017 di booth celcom perhimpunan umno pwtc.. namun sampai hari ni.masih tak online lg no saya. Pada 14 disember 2017 saya telah ke celcom jalan gurney kuala lumpur dan mereka maklum bahawa no akan diaktifkan pada 24 jam...

Telkom SA SOC / no service on an order a month ago

Joanne C M on Dec 14, 2017
On the 17/11/2017 my daughter applied via phone for a R599 Telkom package. Was cleared and she received the order nr and smse stating that they will install it ... 2 weeks ago she left work early to go to Telkom office ...the reply Eish we must still install it ...yes we know ...when? Eish...

Sprint / service/lies/contract

Thomas54 on Dec 14, 2017
Ive had several problems, I have been directly lied to promised callbacks and not gotten them. I have been with them 8 months and i regret ever switching carriers. Sprint had a promotion 90 dollars you get 5 unlimited lines total also i got a buy one get one free on my Samsung galaxy s8...

Bell Canada / tv/internet/home phone

terri2mail on Dec 14, 2017
I had 4 serviced with Bell Canada and have been a loyal Bell client for many years. One bill #168376778. My issues began when I got so sick of my internet never working that I called to complain about paying for a service that was completely unsatisfactory. After numerous transfers and...

Globe Telecom / previous bill (october 2017) been paid but the current bill (november 2017) shows previous bill not paid

Jay Villaruz on Dec 14, 2017
-december 12 2017 -acct # 859887309 -i paid the october bill last november 20 2017. but when i checked my account, i still have to pay the previous bill (october) plus the current bill november 2017. send a complaint to globe but the reply was that "...our system generates your monthyl bill in...

Dollar Tree / dollar tree customer service store # 662

Rosabel on Dec 12, 2017
On December 6, 2017 my boss gave me $20 to go buy Christmas decorations for the office and before I went to pick up my father from dialysis, I stopped by the Dollar Tree at 4981 Cal Sag Road, Crestwood, IL 60445 and bought $19.80 worth of items. I grabbed the bag that was on the side...

Telkom / adsl and landline keeps going dead

Charmainep1818 on Dec 12, 2017
My cables are in a storm drain and keeps filling with water. I have installed my adsl and landline over a year ago . Telkom charges me for the full service and I do not receive the service. The technicians come out empty out the water and it works until the next rain and thereafter goe...

Vodafone India / marketing calls by vodafone

Anil Banchhor on Dec 12, 2017
I am having airtel and registered in Do not disturb. Still I am getting many calls from vodafone that they are speaking on behalf of Vodafone. These are cleverly maketing agencies of vodafone, who keep on disturbing at every alternate day by calling from different numbers. I keep on...

Astro / installation of njio astro

suzanneet on Dec 12, 2017
The local agent have attended to our premise and we were told they are unable to install due to "the premise is too big and high (because its a bungalow) and too many wiring involved". We have made attempts to seek another agent but apparently there are no other agent available in thi...

Cox Communications / harassment via collection agency for bill not owed: company error

plovchik on Dec 11, 2017
First communicaton -- totally ignored Phillip D. Lovchik - Artist 3934 No. Athenian Phone: 316-838-3756 E-mail: plovchik@yahoo.com Wichita, KS 67204 August 24, 2017 Dear Cox Cable: Having terminated my association with your company in July, I was expecting that one of your employees would be...

Digi Telecommunications / queuing for service

khwan hup on Dec 11, 2017
Today I went into the digi shop at taman Molek johor to change a new sim card. Instead of pressing a button from a machine for a queue ticket, I had to queue before a person who had no idea how to handle the crowd. I was queuing 2nd in line but cut queue by 3 persons because there was no...

Telkom / poor service. lines down for a month.

Kadza on Dec 10, 2017
Despite calling Telkom on numerous occasions to come and check why we have no connection. We have been told that they are escalating our query. We have no pone lines and our internet is down. My wife runs a business from home. Dara abd airtime is costing a fortune. We have made more than...

Ladbrokes / a shop not doing their job properly

Curtisc on Dec 10, 2017
I put a 10pound treble on at aintree and it won, pretty much i said to the man behind the counter that I will have best odds guranteed only for the races you didn't need a grid card cause I didn't want to use it and he put the prices on and it turned out it wasn't best odds so pretty much...

SingTel / suspended phone line anyhow

Cherry Choong on Dec 9, 2017
Hi, base on my latest bill, reconnecting fees was charged. As I have communicated with the customer service, is Singtel terminate my line wrongly which I have already paid the phone bill last month on 7 Nov, the due date was on 9 Nov, but they terminated my line on 9 Nov, and reconnect for...

Bell Canada / all bell services, bundle and mobile.

John Kerr on Dec 9, 2017
l had both the bell bundle for home, and bell mobile. Over the past year, they have sent me bills which were due to clerical errors of THEIR Fault. Because l had a credit card payment arrangement with them, even though they admitted on the phone that the bill was in error, They still took...

Telkom SA SOC / unauthorized deductions telkom account, number 500489747. sonja willemse tel.0764740252

Sonjawillemse on Dec 9, 2017
Telkom account number 500489747. Sonja Willemse, Tel 0764740252. On 2017-08-05 I cancelled above mentioned contract due to being retrenched from work and thus were unemployed. Telkom however continued with deductions on my bank account resulting in additional penalties on my bank account...

Bell Canada / internet

Monique73 on Dec 8, 2017
Back in march 2017, we had internet services through bell however our phone was through a different supplier. We spoke with bell and decided we were going to bundle our services with them therefore mobile, phone and internet would all be through bell. This in theory sounded great, but it...
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