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Marlboro / Southern Cut ciggarettes

Craig J. Coil on Feb 21, 2017
MarlboroI smoke these regular! Tonight i went to light a smoke and felt something sticking out the side! At first i was just going to smoke it thinking a piece of stem or something happened to get through your filter/ quality control system no big deal. Then i began smoking it and it poked me! I...

Cedric / Cell phone contract not working

Cedrickh on Feb 21, 2017
Had a Vodacom contract for 14 years, then moved to prepaid for five days, then back to Vodacom contract on the 8 of Feb 2017. I am experiencing numerous problems with the Vodacom network. l cannot send sms messages .I cannot receive notifications from my banks.I cannot receive calls from other...

Globe Telecom Philippines / Globe tattoo basically unusable due to slow speed

Harald Kastler on Feb 20, 2017
Dear Sir or Madam Can you please explain what is going on with Globe Tattoo here in my area details see below). For more than a week now it is basically unusable. I constantly get the message “Server not found”, regardless of what I am trying to call up. How can the servers of Yahoo, Google...

Telkom SA SOC / Poor lte reception and even worse response to complaint

Ecio on Feb 19, 2017
I have been using the Telkom LTE network at home since 2015 with very little problems and quite good internet speeds. My internet first started dropping severely in September 2016, at which point I submitted my initial complaint. I received a response from Telkom stating that a case had...

AT&T / Unauthorized charges

Dale Horne on Feb 17, 2017
Robert Horne 1103 Bern Circle Anderson, SC 29626 dalehorne123@gmail.com We cancelled our service. AT&T waited 3 months before disconnecting. This ran up a bill of over $2, 000. We continually complained. They finally reduced the charge to $1500. They ignored our complaints and turned thi...

Cox Communications / Cox webmail

Bernard Peter on Feb 17, 2017
I am have been having great difficulties with my Webmail for about 6 months. As I am speech impaired, I have attempted to utilize the Cox "live chat", without success . The current problem is, I can open my webmail, when I click on Reply, I can't reply. I have taken my computers in to a...

Telkom / Promo including free wifi extender

jayanbee on Feb 17, 2017
Responded to promo via sms 42481 Received no response Contacted 1023 spoke to siyabuela who assured me he will do same deal He asked me to go to telkom store and request a free wifi extender Went to pavilion and thereafter gateway and was told no stock Called 1023 and was informed that i do...

Telkom SA SOC / Very slow connectivity or no connectivity with lte advance

Sandy Foce on Feb 17, 2017
Absolute rip off. I want to cancel my contract. Cannot believe that the promise of the marketing and the experience of the user is so far apart. Incredibly slow speeds in Carlswald despite me paying for a booster antennae. Today it's 0.04 upload speed. I rest my case. And no-one answers at...

PLDT / Poor internet connectivity and lack of accountability towards customers

Nigel Campbell on Feb 16, 2017
This complaint focuses on limited internet connectivity from the service provider PLDT over an extended period of time and their "take it or leave it" attitude to customer service. An analysis of the network status fault indicates a problem with the PLDT side i.e. there is no fault at my...

DirecTV / Customer service

Samantha samuel on Feb 16, 2017
The supervisor Leonard hang up the phone on me, I was a direct tv for seven years then I left them, I went back 2015 to present, I have received the worst service from any company, the employees do not care. I gave a posted dated check for my bill, never told that my services will be...

Vodacom / Poor network coverage

Emma Durkin on Feb 16, 2017
Morning - I lodged a formal complaint with Vodacom in June 2016 about the poor network coverage in my area. It has come to the point where I have to leave my house and stand on the road to have a telephone conversation. Customer Care acknowledge the complaint quickly and then ... nothing...

Telkom SA SOC / Lookalike landline

William Vinyu on Feb 15, 2017
Good day. I applied for a Lookalike Contract around October 2016 athe Eastgate telkom shop. I made several follow up trips as I was being told to come after a week each time I visit till early January when one lady consultant told me to forget about ever getting the gadget. To my surprise...

Suddenlink / Cable/internet/phone

TL4 on Feb 15, 2017
I called and got suddenlink at our home. We were told there will be no charges for hookup since we had it in our home a few short months ago. When the tech came out, prior to doing anything, he said he was charging suddenlink $125 for installation and we will pay it or we won't get...

Protea Hotel / Poor telephone booking service

Patrick House on Feb 15, 2017
On The 14th of February(valentine's day) I booked early check in at one of your Resort Hotel so I could go for game tour. This was agreed by reservation. I was also told the amount I paid included free Valentine dinner and breakfast. 1. Unfortunately when we went for Dinner, we were...

Telkom SA SOC / Telkom - no action and no feedback

Lesley100 on Feb 15, 2017
On the 30 November 2016 I sent through a “cancellation of line form” to Telkom. The form clearly stated that we wanted to migrate our line to Afrihost. On the 21st December I received a call from Telkom Marketing – the personnel in the department asked if there was anything that could be...

American Landscape Systems / Unauthorized charges, unethical behavior

Mario bevilacqua on Feb 14, 2017
I will start like most others, " I'm not sure where to start..." We ordered 45 phones & 10 I-pads with sprint changing our service over about 4 months ago from AT&T. The porting of the phone lines was a nightmare from the start but ok that's always a tough one, especially...

Telkom SA SOC / Wifi data connection - potchefstroom

lbaard on Feb 14, 2017
I have a data WIFI contract with Telkom since last year 2016. This data is for my son that study at Potch university Mechanical Engineering . Last year the wifi worked but since the beginning of Jan 2017 his wifi is not working. Everything is on but no wifi. He went to the Telkom office in...

Cell C / Incompetent and evil consultants

Dineo22 on Feb 14, 2017
I am frustrated and annoyed with the service I received from Cell C. It attempted to deduct money we did not agree to. I have been paying my account R189 for 24 months suddenly Cell C feels like I know afford to R307. They just decided to make my account their playing ground. How can a...

MTS / Telkom fibre lines

AdeleHO on Feb 14, 2017
Our Company decided to relocate last year Dec 2016. I started contacting telkom for assistance in Aug 2016 with regards to either downgrading our account or moving our fibre line. The quotations to downgrade or cancel the Fibre line was extremely expensive so the Directors asked that I...

Vodacom / Cancelled contract for which I continue to be charged

haseena1 on Feb 13, 2017
I provided 1 month's notice on 31st Dec for my contract on Red ADvantage that was ending on 31st Jan -1-3228399920289. I received a bill for February for R1010.30. I spoke to Kaylie initially on 2/02 and she said she would sort out a credit. 13/02, I spoke to Ntombi, then Mbali and Olona -...
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