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CB Telecommunications T-Mobile USA Don't do it!
T-Mobile USA

T-Mobile USA review: Don't do it!

K
Author of the review
2:55 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Over a 3 month period of using Tmobile Internet we called tech support at least 4 times for slow speeds and times of unusable Internet. Run around after runaround, reboot after reboot. Then to cancel, we had to wait 30 minutes for a phone call back to be sent to the cancellation team who wanted to discount the price. Who wants cheep Internet if it doesn't work! The cancellation rep said he'd have to connect us with a supervisor. The person who we were connected to had no idea who we were and why we were calling. Back to step 1 to cancel the Tmobile Internet service. NEVER AGAIN Tmobile.

Recommendation: Do not use Tmobile unless you want to get the run around. AT&T has been wonderful so far.

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  1. T-Mobile USA Contacts

  2. T-Mobile USA phone numbers
    611
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    100%
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    +1 (844) 840-6518
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    Business
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    International
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    Payments
    +1 (866) 965-0526
    +1 (866) 965-0526
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    +1 (502) 251-9954
    +1 (502) 251-9954
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    More phone numbers
  3. T-Mobile USA emails
  4. T-Mobile USA address
    12920 SE 38th St., Bellevue, New York, 98006-1350, United States
  5. T-Mobile USA social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2025
  7. View all T-Mobile USA contacts
T-Mobile USA Category
T-Mobile USA is ranked 6 among 345 companies in the Telecommunications category
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