CB Telecommunications T-Mobile USA Don't do it!

T-Mobile USA review: Don't do it! ( 1 comment)

Kevin SC of Charleston, US

Jul 12, 2025 2:55 pm EDT

Review updated: Sep 22, 2025

Featured review

Over a 3 month period of using Tmobile Internet we called tech support at least 4 times for slow speeds and times of unusable Internet. Run around after runaround, reboot after reboot. Then to cancel, we had to wait 30 minutes for a phone call back to be sent to the cancellation team who wanted to discount the price. Who wants cheep Internet if it doesn't work! The cancellation rep said he'd have to connect us with a supervisor. The person who we were connected to had no idea who we were and why we were calling. Back to step 1 to cancel the Tmobile Internet service. NEVER AGAIN Tmobile.

Recommendation: Do not use Tmobile unless you want to get the run around. AT&T has been wonderful so far.

1 comments

Add a comment

Somewhere In Time

Winter Park, US

1 comments

Somewhere In Time of Winter Park, US

Sep 22, 2025 5:28 pm EDT

Verified customer

I have lived in Starke, Florida for a year now. There is a nice new T Mobile office building here on the main road however, as for service, "there is none"!
I actually have Metro PCS which is part of the T Mobile service center. 8 called both the local T Mobile local office and Corporate office and I was told the same thing. "T Mobile does Not Have Service in your area". First off, they advertise The Best Coverage in America and my question is, if you have no cell service here, why do you have a new office and you are selling service plans and equipment here?
All in all, it spells one thing to me, dishonesty!

T-Mobile USA - unauthorized credit card charges 331

T-Mobile USA - T-mobile lies and cannot be trusted! 78

Resolved

T-Mobile USA - t-mobile fraud charges 2

Resolved

T-Mobile USA - charged me for a phone I already returned 24

T-Mobile USA - poor assistance from the president's office 14

T-Mobile USA - Final bill 1

T-Mobile USA - E-commerce site

T-Mobile USA - unauthorized withdrawal amount

T-Mobile USA - mis-leading and false advertisment 6

Resolved

T-Mobile USA - unreliable and inadequate service 1

View all T-Mobile USA reviews and complaints

T-Mobile USA Contacts

T-Mobile USA phone numbers

611

Click up if you have successfully reached T-Mobile USA by calling 611 phone number 1 1 users reported that they have successfully reached T-Mobile USA by calling 611 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling 611 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling 611 phone number

100%
Confidence score

From T-Mobile Phone

+1 (844) 840-6518

Click up if you have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 5 5 users reported that they have successfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number 16 16 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (844) 840-6518 phone number

Customer Service

+1 (844) 428-9675

Click up if you have successfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (844) 428-9675 phone number

Business

+1 (505) 998-3793

Click up if you have successfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (505) 998-3793 phone number

International

+1 (877) 453-1304

Click up if you have successfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number 2 2 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (877) 453-1304 phone number

Payments

+1 (866) 965-0526

Click up if you have successfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (866) 965-0526 phone number

+1 (734) 733-8020

Click up if you have successfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (734) 733-8020 phone number

+1 (502) 251-9954

Click up if you have successfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number 0 0 users reported that they have successfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number Click down if you have unsuccessfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number 0 0 users reported that they have UNsuccessfully reached T-Mobile USA by calling +1 (502) 251-9954 phone number

More phone numbers

T-Mobile USA emails

info@t-mobile.com

100%
Confidence score: 100%

Support

T-Mobile USA address

12920 SE 38th St., Bellevue, New York, 98006-1350, United States

T-Mobile USA social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 17, 2025
View all T-Mobile USA contacts