The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Burritossharp large object in food

Please see these pictures attached. I had a bean and cheese burrito, bit into it and cut the roof of my mouth on this. I called and they said they would replace it. That was not good enough. They should be able to see something this big when smearing the beans on a tortilla.

sharp large object in food
sharp large object in food
sharp large object in food
sharp large object in food
sharp large object in food
sharp large object in food
sharp large object in food

Responses

  • Fo
    Foreststump Oct 15, 2011

    I know exactly what that is, its part of the container that the cheese is stored in, its plastic, kinda like a storage box.They are kept in the freezer, hence they are easy to break when dropped, or collide with a hard/sharp object.I know these bins really well, I worked for del taco for 3 years, what amazes me is, it got thru into your burrito, it amazes me, I would pursue it, because this is a major quality control problem that should NEVER happen.

    1 Votes
  • Jk
    JKDE May 30, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Take it back to the store and show the manager.

    It looks like it might be part of a scoop tool used to make the burrito.

    1 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.