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service and product
Hi there. I for one love Burger King food and was so excited that they built a new one on Hwy 10 E in Stevens Point Wi. When my husband and I went there for the first time, the gal that waited on us and took out order was absolutely fithy!! Her hair was solid grease and her shirt was beyond dirty. she also handled our food and i didn't even want to eat it...
Read full review of Burger Kingfood
I understand burger king is known for its burgers and French fries and I get it that it was only a $1 but they need to take the tacos off their menu. The shell was very hard and I had to break it off to eat the softer parts where the meat was. The meat was overcooked. The sauce was pretty good. I'm not sure if it was this location alone but this was my first bad experience I ever had at burger king.
chicken nuggets
I ordered a kids meal and an order of 10 piece nuggets for my 5 year old. As soon as my son opened his nuggets he was saying "ewwww these are disgusting"."they smell" Once I took a look I couldn't believe these nuggets are hard as a rock and have burnt oil smell to them. And are dark in color. Although I understand. Maybe they were forgotten in the oil. But...
service/drive thru
Election day and went thru the drive thru for breakfast sandwhiches. Silly me for thinking breakfast was in the mornings and not everyone get's to eat before 10:30!!! I must be wrong cuz fast food places obviously have different times for breakfast lunch & dinners! So sad and then the drive thru help was rude as all get out! Probably because several other'...
Read full review of Burger Kingchicken nuggets, whopper with cheese
All of my chicken nuggets were falling apart and wet in the middle when i broke one apart a bug came out I was so discussed I couldn't even eat any food I had ordered today. I have had problems in the past with this burger king. Including messy burger's like they just trow things together, wrong order, missing food. This is a new burger king in steven...
service
I ordered tater tots and the asst manager waited on me at the drive through window. He failed to give me a napkin so I had to ask he was agitated so I said I shouldn't have to ask a manager for a napkin. He grunted at me. I'm not happy.. he trains his employees to suggest he take a few lessons himself..no one should order food and have to ask for napkins.. it was 11 4 2019 at 3:32 pm
Read full review of Burger Kingincorrect order /refund
11/03/2019, went to restaurant to get meal as we was driving back home to Orlando. Went inside hoping that order would be more correct than drive thru. Obviously that was far from the truth. Meal wrong. As we was traveling, to turn around was completely out of the question, we called the store seeking a refund. Was told by manager on duty he could not issue...
both service and product
On saturday, november 2, 2019, my daughter, my grandson, my daughter's girlfriend, and myself went thru the drive thru at burger king located in cecilia, ky. It's hard for me to talk due to having a trach, so my daughter's girlfriend went to place the order. She had ordered for two of us and the employee said, "is that all?" my daughter's girlfriend said, "no just a minute." the employee said, "what the [censored] did you say to me?" the girlfriend started saying, "now wait, all I said was no, i'm not done." then the manager got on and finished our order. Got the food, got home, which is five minutes away, and all of the food was and nasty. Now, something should be done to this girl that said that filth to us. An employee does not talk that way to anyone! She should be terminated and I will never eat at burger king again!
48060
Hi my name is Becky Campbell i had a medical emergency on October 31, 2019 and i had called Burger King and told my boss Jamie Bell that my Aunt was getting ready to go to the Hospital in Detroit and i asked if i could take that day off and he said no and i told them in advance about it he said that he needed me at work. When i applied for the job on July...
Read full review of Burger Kingservice continued long delays on food.
We have lived here in Galt, Ca for two years. It has been ridiculous this location has had the worst service ever. We order and it takes so long to get our food. Drive up long waiting and indoor same. Usually two or three individulas working. I asked the employee at the drive up window why it takes so long. She replied again that she is short staffed and...
Read full review of Burger Kingcondiments
I enjoy dipping my fries in the onion ring sauce. I am told that I have to pay for that sauce because I didn't order onion rings or chicken fingers. The receipt says "extra sauce". It is not "extra" as it is only one. What's the difference? If I enjoy it with fries and not onion rings. That "extra" is ridiculous and the answers I got when asked what the...
Read full review of Burger Kinguncooked food, poor customer service.
I went thur the drive thur between 4:30 or 5:00 pm on Sunday November 3... Employee who Anwser the drive thur took a little longer to anwser it ...the cashier from the window was really rude...i had 2 combos and chicken nuggetsgets... I ask her for a bag because ther was to many items on my bag and she say that i had to pay 25 ¢ which don't make no sense...
Read full review of Burger Kingfood and service
Ordered a crispy chicken with fries and a coke and a # 12 Bacon and cheese crispy chicken with no mayo. It took 15 min to get the order in drive thru. When I received the #12, the bacon was under down, the chicken breast was luke warm and there was mayonnaise on the bacon. The fries were also under done. Went in to get adress the issue with shift supervisor...
poor service
Hello there. I went to the Burger King in Sandy springs in Atlanta Ga, to get some food, and wasn't offer straws for my drinks and also not even napkins, Poot service and also food was cold after waiting 15 min. The place needs better management and training to all employee to assist customers better with there order. If they wouldn't mind to keep there...
Read full review of Burger Kingemployees
The workers that were on the speaker were hollering and bein very rude to us. The girls had a horrible attitude on the speaker and the one at the window had one too. And then we were asked to pull up. We had to wait 40 minutes!! That's ridiculous! They customer service here is atrocious. Not to mention they were out of coke! [censored]ing do better! When they...
Read full review of Burger Kinghash browns
I purchased a order of hashbrowns and did not receive them called when I got home told me to come back and would give me another order. Told the manager I probably couldn't make it back the same day she said fine so it's been a week later and I asked if you could just put it towards an order of onion rings and I would pay the difference. He told me it's been too long I feel that I should've been able to do that because I paid for something I never received !
I am just very upset and disappointed
Tracy Ferguson
[protected]
[protected]@yahoo.com
customer service
On Saturday November 2, 2019 at approximately 9:35 PM, I drove up to the intercom and preceded to place my order, and the gentleman in a very rude tone asked me for the coupon code and when I gave it to him he continued being very rude and argumentative stating to me that he could not use that coupon on his register, when I attempted to explain to him that...
Read full review of Burger Kingchicken jr.
Went through the drive through on Saturday Nov. 2 at 11:08. Location was 1448 north 48th street Lincoln NE. 68504. # 402-466-6967. Order #87. I ordered on spicy chicken Jr. And one regular chicken Jr. They both had tasted like they were left out. The buns were hard and stale. The sauce was clumpy and gross. Both burgers didn't even feel warm. My brothers are them anyways but that was very poor service. Would like a free meal of my meal. Maybe get 2 free medium fries to for such aweful Bergers and poor service. Hoping to get some kind of response soon.
service and product
The service was terrible ... manager appeared to be a frustrated unprofessional unhappy person. The food was cold the restaurant was nasty ...I waited where people that ordered after me got their food ... the flies made being on the inside deplorable. I'm sure if the food inspectors came ... this restaurant would not have passed... I will never go back .
Read full review of Burger Kingvery poor customer service
I went to the Carbondale Pennsylvania store today & who was the cashier did not know the definition of customer service. She was rude, didn't listen & consistently kept complaining about personal things & who her replacement was to customers & in front of customers. Had to wait almost 20 min. Just for an icee & cheesy tots as she kept on complaing.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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