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Burger King
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1.2 4601 Reviews
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Burger King complaints 4584

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C
11:22 am EDT
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You provide a great little caramel frappe for a $1.00. But it is clearly advertised with a whipped cream topping and a caramel drizzle. On several occasions, when I've ordered it, it has come without the whipped cream and drizzle. One employee said I have to say I want it when I order it. I thought that was weird (it is pictured with it), but OK. So the...

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P
10:33 am EDT

Burger King worst taco ever!!!

On 7/11/19 I went through the drive thru at Burger King #15760 at 4268 Ogeechee Road, Savannah, Ga. 31405, 912-443-9676 at approximately 7:30ish pm and ordered 2 Tacos. I was order #31. They were some of the worse Tacos ever. There was barely any meat on it, it was flat with some kind of sauce that kept oozing out as I attempted to bite it. There was about half of a teaspoon of lettuce on it, no tomato nor cheese was on it. And guess what? I actually had to wait to get them. Please stick to hamburgers and breakfast. It was only $2.14, however, it's the principle of giving your customers quality food. I would like either my $2.14 back or a coupon for a free meal. Thank you for your time.

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J
11:01 pm EDT

Burger King bbq pork king

I went to a Burger King in Chandler AZ today on Alma School and Elliot roads. The picture sure looked good and an online review said it was legit whopper sized. $6.50 for this sandwich. The pictures speak for themselves. I attached your ad and what i got inside and out. You can see i did not scrape any off the bun as no sauce can be seen on the bare spots. Needless to say, extremely disappointed. Not sure i would want a coupon to go back to be honest.
Thought you would like to know.
Thanks,
Jeff stimson
[protected]@yahoo.com

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M
4:03 pm EDT
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Hi, I just ordered a chicken sandwich and onion rings from this place. Half the chicken sandwich tasted raw and the onion rings had something that looked like ash on it. I would also like to include that I'm five months pregnant. When this place first opened, the food was awesome. But it's been going downhill. About a month ago my son also ate some raw chicken fries from this same exact location. Never again.

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M
2:55 pm EDT
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Yesterday I placed an order for 2 crispy chicken parmesan sandwiches with extra sauce and extra cheese. When I return home with my food both sandwiches only had one piece of cheese no parmesan cheese and barely even enough sauce for regular sauce. When I called to complain she said we were never charged for extra cheese although when the order was repeated...

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M
11:36 am EDT
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My son and I stopped at the new Greece Center Drive (Rochester) location last night (7/10) at about 10:10 Pm. We ordered two drinks and a chicken sandwich minus lettuce. We then sat in line for 15 minutes. A truck ahead of us left, we should have done the same. We waited.. finally, after 20 minutes we pulled to the window. I figured, they would have the...

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G
11:12 am EDT
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July 08, 2019 I went to burger king in ansonia as im a frequent customer there and upon ordering my food the cashier seemed to be locating what I was ordering which on the menu displayed a 4$ king meal deal. I ordered that and a onion ring a order of mozz sticks and asked to make the order a large. The young girl working the register seemed to be unfamiliar...

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J
9:59 am EDT

Burger King everything

I was extremely happy when this location opened in Watkinsville because all we've had is a McDonald's and is Zaxby's. Since we've been coming here we are constantly disappointed in the food and the service it took 15 minutes to get these burritos and I was the only person in the restaurant and there was nobody in drive-thru it was at 9:30 in the morning. This location could do extremely well but due to poor customer service and food quality I don't know how in the world this is going to stay open.
I would like a refund of some sort. My total was 12 dollars. I will not be eating at this location ever again. Sad, because we absolutely love BK and eat it often.
91 Mimosa Dr watkinsville ga 30677. [protected]

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M
1:23 am EDT
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I work late hours and rely on fast food. Last night 7/10 at 9:30ish, I went to burger king. Plan was to order 4 tacos, a dlb whopper combo and 2 chicken sandwiches. Tacos are frozen and they won't serve them to me. I went to mcdonald's. Tonight 7/11 approx. 11pm I plan to try burger king again. I really want to try the tacos. Bf too. Order is similar except...

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K
5:35 pm EDT
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Advertised whopper jr. Meal for $4.00 in the window. Also, advertised whopper meal for $5.00 in the window. Went through the drive thru ordered one of each on july 10, 2019 at approximately 1:30. The cashier told me the total was $12.95 after taxes. The receipt says $11.88 for subtotal. I asked her why was it not $9.00's plus tax. Her reply was I had to ask...

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K
3:33 pm EDT

Burger King tacos

My husband ordered 5 tacos last night at Burger King in Shelbyville Kentucky. We got home and I could not believe what I saw when I opened the packages and one taco after the other had some type of mystery "meat" inside it, there was 2 tiny lettuce pieces per taco, and cheese was nowhere to be found. I wouldn't even let my husband taste them, I thought it would make him sick, the way it looked. Something needs to be done to make up for this, it was a complete waste of money! I will include pictures below. I would like to be contacted by Burger King with a solution to this issue!

K. Hommrich

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B
8:44 am EDT
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This facility was not clean at all. Floor was so sticky you could not walk on it.. It was extremely hot in there, I asked was there air conditioning working and the cashier said yes but it was not working. I am not the only customer that complained about these issues. The floor was nasty and the table had not been cleaned off. The floor behind the counter was gross...

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R
10:22 pm EDT
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Burger King in store order

I ordered 2 single stacker king meals for 2, 2 bacon cheese burger 1 fry and small coke, 1 double stacker meal and a triple stacker meal for my family and myself. When the employee told me the order was done we grabbed the bags and left. When we got home we opened the bags and the 2 double cheese burgers were not in any of the bags. I have attempted to call the store multiple times but no one answers the phone.

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D
8:18 pm EDT
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I visited Burger King in Lake Placid Fla and ordered 4 of your advertised Tacos. I realize they would not be anything like the ones shown in the advertisement but when I got home I was livid and called the Burger King and loudly complained for the ???? That I received. No semblance of a Taco. Hard as rock, grease filled shells that looked 10 hours old, very...

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E
5:02 pm EDT

Burger King tacos are terrible

My brother and I decided to try these new Tacos being advertised on TV recently. We ordered 4 tacos and drinks. Sat down to eat, didn't even look appealing to begin with, the so-called MEAT filling was ridiculous, looked more like dog food. It looked like a spoon full was smeared on the inside of the shell, certainly wouldn't call it Meat. One taste and said no way, returned for refund. I don't know what you made in your test kitchens, but I can guarantee it was this mess. It would have never gone to market. You can do better than this.

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alan pote
, US
Jul 09, 2019 6:30 pm EDT

Wasn't expecting much from BK, and got sooooo much less. A little smear of something that didn't even taste beef like and a few limp shreds of lettuce and cheese that you had to hunt for ... I know they are only $1, but that is like 500% inflation to their actual worth.

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B
2:31 pm EDT
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My sandwhich clearly didnt have enough lettuce so I asked for another sandwhich. Then that sandwich still didnt have enough lettuce so this time i asked for a side of lettuce instead. The lady named Lisa yelled "NO! I did it already you not getting more" then she came from behind the food prep station and told me that she will NOT give me a side of lettuce...

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G
1:55 pm EDT
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Burger King poot whopper quality

We have been to the BK Tarragona for two times during out vacation in Spain.
Two times, the wopper we ordered was a very poor quality.
Nearly no vegetables, and the meat wasn'nt baker well.
I'm a real Whopper Guy, so i know the difference.
This Whoppers are far Wayne from the standard quality that i'm used to, all over the world. Those where They worst whoppers ever.

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R
10:55 pm EDT

Burger King terrible service and food

The BK on Charleston and Maryland Pkwy in Las Vegas is the worst I've ever been in. The cashier (Candy) was too lazy to open the drawer next to her to give me a quarter instead of 2 dimes and a nickel. They had a sign up showing there were no chicken nuggets. Candy said it was because customers had ordered too many. That's nonsense! I took the survey and asked for someone to contact me. That never happened and I had to call BK. Another lie was when my call was finally answered the girl could barely speak English and I asked where she was located. Her answer was USA although she couldn't be more specific and I have no doubt whatsoever she was not anywhere near America. What a smart aleck. She asked what I wanted her to do and I almost told her. There was absolutely no resolution. The people at the BK could not have cared less when I told them I was going to take the survey and now I know why. Burger King advertises a lot but doesn't live up to a single promise. BK's a joke! Especially here in Vegas.

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T
10:52 pm EDT
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I visited this store and ordered an Oreo Shake. I visited this store on July 7, 2019 around noon. The employee almost forgot about the shake. I had to ask for it. I was surprised to find that only half of the container was filled with Oreo shake and the other half was all whipped cream! I was not happy about this. I would like a full refund or coupon for another shake. Thank you for your time.

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P
9:30 pm EDT
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Burger King The Palms at Town & Country 8770 Mills Dr Miami FL Dirty Terrible Both me and my grandchild had all night diarreah after eating Cheeseburger and Chicken Nuggets 4 PM on Sunday July 8, 2019 in above BK Servers were rude and wait was over 20 minutes Incredible but True This BK needs to be inspected by Miami Dade Health Departament before they contaminate and sickens more people. Pablo Chavez [protected]@aol.com

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

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1.8
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Overview of Burger King complaint handling

4601 Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your Kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 3 3 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    Canada
    More phone numbers
  3. Burger King emails
  4. Burger King headquarters
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
Burger King is related to the Fast Food Chains category.

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