Burger King

I recently went inside a buger king to order. Normally I go thru the drive-thru. As I was standing in line, a nurse in front of me turned and said "I can't believe the person making the sandwiches is not wearing latex gloves". She left and so did i.
I called their corporate headquarters since their web-site does not accept e-mails.
I was told in florida, a person working in the kitchen is not required to wear gloves. They are told to wash their hands if they change jobs but gloves are not required. I said so the person putting lettuce and tomatoes on top of sandwiches with their hands is not required to wear latex gloves. The cs person said they are not in florida and any other states where state law does not require it.
Amazing

Outright blatant false advertising.

Large posters plastered on the exterior plate glass windows graphically displaying the new burger king xt steak burger. The inside graphic menu posters displaying the same xt steak burger.in all cases clearly displaying menu graphics with thick slices of tomatoes. I call this 'bait and switch'.

When I enquired why my xt did not have tomatoes I received a snide discourteous response, "can't you read the sign?" upon examination I saw the small red sign the clerk was pointing to in front of the cash register, "good tomatoes are hard to find". And in much smaller print to the affect "that is why we no longer put tomatoes on our sandwiches".

This smells of high heaven of last years stink when burger king refused to pay the pickers an extra one cent a pound, while the rest of the fast food chains had no problem. Now I guess the conclusion I make is that burger king refuses to pay the market price for tomatoes - funny how all the other fast food places have no problem with tomatoes on their sandwiches.

This people is blatant intentional false advertising. There are plenty of tomatoes on the market - in fact I bought five pounds of florida native ruskin tomatoes just this morning.

Have it my way - I wish I could. After the callous treatment by your employees I felt like throwing it in their face and demanding my money back. However, I am not an ingnoramous like some of the people you hire.

You sucked me in with the picture on the window; however, next time I will go to wendy's or macdonalds or elsewhere... And I will have it my way - not your cheapskate way. Pay the market price fool!

Or remove your false menu posters.

I experienced the rudest service ever in front of my two children at BK. The cashier was very rude, kept acting like we were slow to order and apologizing for us to the customers behind us. She also forgot to give us a child size cup, when I asked for it she snapped back at me, "I will get it in a minute." Just seemed to me way too rude. Afterward, while we were eating at our table, she proceded to clean off tables around us but glared at me as if she wanted to kick my A**. I don't know... it seems you just can't get good friendly service these days. I will not be going back to BK anytime soon, I do know that!

Visit Burger King during a visit to Redding CA. I went to BK to order a Veggie sandwich and noticed the food server was not using gloves to prepare food. He touch my food with his bare hands I report to the clerk immediately that the food server should be wearing gloves when working with food. The clerk stating yes he should be wearing gloves, but oh well. I was very upset and request food server not to touch food with bare hands.
I noticed even after receiving my order that gloves were not used to when servicing other customers.

Redding Burger King store # where this incident happened 1838 on March 26 at 10:36AM. I am request that Burger King management look into this problem ASAP and retrain the staff to wear gloves when working with food.

Jay Harper

on 03/23/10 @ 3pm pulled up to the drive-thru but had to stop short due to a young punk employer who seemed to be taking out the garbage, he rudely & disruptively stared at us & stood in the middle of the drive-thru just staring at us before he finally went on his way towards the bldng. not only did we waitthere for several minutes but we were not greeted at all. so we drove up to the window & had to order that way, & there again was this kid just staring at us then I heard him make a smart ### reply like oh she only parked 6ft away from the window, and this really upset me cuz he shouldve let the gal know who was taking orders that we obviously needed assistance, I then yelled at him that he was in the way. I feel very upset about the way they handled my order, and how this punk kid just stared very rudely like he knew us . It was Very UNCOMFORTABLE. I think he was a petafile or something. But anyways well not go to this store again until that petafile kid no longer works there anymore.

Stupidity prevails... on Tue Mar 23, 2010 I ordered three "double cheeseburgers" off of the dollar menu (store 16833), $1.00 each, right? Well of course, unless you don't want the cheese. In a meager effort to reduce my caloric consumption for the day I asked if they would please hold the cheese. The response was yes. What I didn't anticipate was the repercussion of the fact that I was now buying three "double hamburgers".

I got my hamburgers "made my way" but "charged their way". My $1.00 double cheeseburger was now a $2.00 double hamburger (another American business uniqueness, being able to pay more for less). Burger King is truly an all American business... tell the customer he can have it his way and then charge him double for doing so. I suggest if you too want a $1.00 hamburger, order the double cheeseburger, then peal off the warm gooey cheese and stick it on the pick up window. Have it your way!

I should also note that Burger King does not take online or email complaints (in this day?). No, you have to take time at work 9am - 5 pm M-F and call and wait on hold to register you complaint. I think it is time Burger King gives up the burger monarchy and maybe try listening to the people buying their food. This burger eater is going back to McDonald's. Believe it on not they get it right. But remember, there you're dealing with a silly clown rather than a mute (and weird scary) king.

This obviously is a very minor issue but I am so tired being patronized by American business from Wall Street banker to the burger joint on the corner. I am tired of being hosed in very aspect of my American life!

I have been searching for any comments on Parsippany, NJ Burger King. Then I realized that there could be people like me, just searching but not responding to the issue they faced. So let me be the first in BooRah to comment about this BK.
Yesterday, March 11, 2010 I did a big mistake, I visited this BK store. I purchased Spicy chicken, Whoper, buger shots etc for my family. Came home and ate it, dint feel anything different. But today morning, March 12, 2010 my wife puked and she got diarrhea. My kids too had diarrhea. I was feeling like crap and had severe headache and stomach ache. Check with my wife to see, she too is having severe stomach/headaches. Couldnt point out the issue immediately, both of us couldnt go to work (lost a pay-day) and stayed back to take care of ourselves and the kids. Later we visited the doctor to know that it was food poison. The only common food we had yesterday was from Burger King. So I googled to see anyone else had this issue and tried to give a complaint/feedback to Burger King at www.bk.com. Obviously there is no form/link/section for submitting a feedback/complaint (Wow, such a great company). So I called the consumer/customer service, while my wife and kid couldnt get up and when they were sleeping. They made me wait for over 10 minutes and atlast someone picked up the phone. They asked all my personal details and then said she will register a complaint, she was hell bent on saying its not a BK issue. I kept on asking whether there were any complaint about this BK store from Yesterday, so that I can go to a hospital to prevent from any mishap and be proactive. She said she cant share that information! Then asked her to have someone respond to me as soon as possible by checking the issue, she said it will take 3-4 weeks! WHAT? by then we would be dead or we could be alright, so 3-4 weeks is not an option. They gave me the store phone number, which I already had in my receipt. I do not think they want to help or resolve the issue, rather than that they just want to push the issue from their plate and live out of reality. Am posting this long response, mainly because, if any of you readers had an issue on March 10/11/12th at this BK, then please let us know by entering a comment here. Thus we can visit a hospital and be save in this economical situation.
Thanks a lot for your time and please stay away from this store, be safe!

I tried the new Funnel Cake stix this morning at my local Burger King. They were terrible to say the least. I was excited, because funnel cakes are the best. Not only are they covered in powdered sugar, but it comes with a small tub of icing as well. The stix alone are pretty bad, but dipping in a sugary bath of icing wasn't better.

Thanks for ruining one of my favorite carnival snacks ever. Stick with the french fries and chicken finger bang sticks.

Your lastest Burger King commercial is absoutely, inappropiate. The commercial with the women shaking their sqauare butts, on the tv screen. Our children, would rather be interested in what burger king might have in a kid's meal and NOT "I like square butts". You tell me, what does that have to do with eating?

I will take my kids to McDonald, where they will eat burgers and not have to deal with the memory of "SQUARE BUTTS AND THE BURGER KING MAN.

I was in line trying to get a meal, when I saw the guy that makes the sandwiches using his cellphone with one hand and preparing the food with the other, I called the supervisor named: Heather, and I told her about this person unsanitary behavior, she ask me if I'm goint to order anything which I replied, of course not!.
The restaurant is located at 2122 E 10th st., Indianapolis, Indiana.
It's going to be along time before I come back to that location.

I purchased a $6.89 A1 burger today, and it was awful! I cannot belive you charge that much money for a horrible burger. There was no A1 for one thing--if thats what you call A1--you have no idea what the original A1 tastes like then. If I had time, I would have actually complained in person, but I was on my lunch break. I hope you take that burger off the menu, or at least make it like its suppose to be. I spent $19 there for lunch today for myself, daughter and husband. My husband and I pitched 1/2 our lunch cuz it was sooo nasty!

Lately, I have noticed a disturbing trend at BK, especialy in yrban laocations, I recently went to Rest. #2471 at 24th & Oregon in Phila., Pa. I ordered a Whopper meal and asked for 2 BBQ sauces. I was told that the 1st was complimentary, but I would be charged for the 2nd. I refused the extra charge, but it made me wonder about the charge for extra BBQ sauce. As I said this has happened before, and the price for the extra sauce has varied from $.25 to $1.00. Is this a legit charge? What is the set price for an extra BBQ sauce? Are there charges for other condiments? If so, where are they listed? As a lover of BK for many years I am very disappointed in this revenue strategy of charging for condiments. I would like someone from BK to clarify this for me.

Last night 3 of my friends and I went to our local BurgerKing (Deptford, NJ) and were told that they had no buns. About a month ago we went to the same BK and they had no burgers. How can a burger restaurant run out of hamburgers or buns and why didn't they close? Instead of fixing the problem the manager thought it best to get a nasty attitude with customers.

I have no clue if I am in the right area for this complaint or not, but I am so disgusted! My husband and I are in our early 70s and enjoy a Burger King (Whopper) we usually go thru the drive thru, but the lines were too long and were in a hurry, so we went in. The place was so full of teenagers, loud, swearing, and smoking in the back of the resturant. We were the only adults in the place, and could see why! we wated for our food for over 20 mins. when we were given our food, it was cold. there was one cook and one person serving or taking orders, plus a person at the drive thru. There were no napkins, ice for drinks, and now catsup or salt. The teens were yelling "NO CATSUP OR ICE" at the top of there lungs. No one came. the kids were all right from the school behind the resturant. This was a disgrace! Someone should check this place out. We had heard of this but could not believe it. Thanks for reading this anyway. Sandy Yeck

I was reading about how Burger King is losing customers. They think it's all about losing their "Super Fans" to the economy. Their problem is in 4 areas. #1. Marketing has gone mad! They run commercials that seem to compete with Hardees in the "idiotic" sense. What happened to "normal" people who like to eat fast food? Their ads do not represent me or even people that I know. #2. What ever happened to "have it your way"? Try ordering a Whopper with extra pickles or no onion and you'll get a look that could kill. If not from the cashier, from the cooks that can be seen from the counter. Then again from the person who calls out your order. "Whopper extra pickles and no onions"? It is as if they want the other people who have been waiting in line to know that it as "you" who slowed down the burger making process. 3. Kids. What happened to the days of the Kids Club? Where is the focus on children? Who do they think encourages Mom and Dad to go out and eat? 4. To me the most important influence as to why I eat at Burger King only 2-3 times a year (vs. when I used to eat there 2-3 times a week) is that they changed their french fry recipe. They did this several years ago and I tried to hang on as a loyal Super Fan. Now I have get my french fry fix at McDonalds. I later asked a Manager why they changed the fry recipe. He indicated the fries got an extra 3 minute hold-time and required less salting by the employees. So, they sacrificed me as a customer over cold fries that don't go limp? ... and a seasoning issue? I'm glad McDonalds didn't go drastic on us.

Burger King allowed an individual arrive to work when extreme weather advisory was out for travel due to road conditions. Area had 4 to 6 inches of snow to fall. When employee arrived and dropped off, District Manager informed the employee they fired them the day before and refused a seperatation notice. Individual had to start walking on dangerous roads until they were able to reach someone to travel again on the bad roads to pick up the individual. If they were firing the employee the day before they should have been notified then. Not after arriving to work on time under the extreme weather conditions.

Hello
My name is John Diaz, I am a District Leader for Quick Chek Food Stores and a Citizen of Kearny New Jersey...My Kids and I, we love to Go to our Burger King Location and we bought hundred's of dollars in Burger king meals for the last 13 years and today, my daughter and I, we were rudely treated by the staff or what I guess they call staff at the Burger King on Kearny NJ 07032 on Passaic Av.. I was yelled at through the drive thru window to "PULL AWAY ALREADY" and "WHAT ARE YOU WAITING FOR"! the cashier name is Patricia C.! I called to let the manager know and when she finished laughing she told me that she thought I was over reacting and I could call corporate but it meant nothing.YMy daugther is 11 years old only and she is afraid to go back to this location...I will go to Wendy's now...With this economy situation and the budget you are triyng to heat, I do not think that with cashiers like Patricia you wilkl be able to reach your customer count target...I will talk to my family my friends my coworkers...You are loosing not only one customer but more...
I will not return and either will family or friends. I am offering customer service for the last 7 years and the way how patricia talk to me and my daughter is not going to make me come back any more...I plan on posting something in our local news paper. Treating paying customers like this is unacceptable.
Please call me back my number is [protected] or e mail me ..my email address is [protected]@qchek.com
Thank You
for your time
John Diaz

My comment is concerning the Burger King in Dracut, Ma on Bridge St. I would like to see them clean up there act. Go in to the ladies room, you will see the toilet paper holder cover on the floor. There nothing to wipe your hands with since the electric hand dryer doesn't work and the water is as cold as the bathroom itself. I wonder how the workers wash there hands! On any given day around lunch time look behind the counter! You will see french fries, onion rings, cups, etc. all over the greesy floor where the food is being prepared. It's so bad that the employee's are sliding across the floor trying to keep up with the orders. My last question or comment is what happened to hairnets or tying your hair back when working with food? I guess you should ask the manager...Oh Yea! P.S. If you make a cup of coffee be prepared to put the empty sugar packets and creme containers in your pocket, there's no barrel to discard the trash over that side.