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2/27/2010 yes, I went to burger king off of fremont street in seaside, ca. I went inside and placed a order for a whooper and a whooper jr and asked that the patty come fresh off the grill, and asked how long would it take and the lady that took my order said about 5 min. (Paying close attention, since you can actually see the employees putting the burgers together) I notice that she put my order on a bun and placed it in a microwave and took it out put the burger together and wroter "off the grill" on the wrapper. The lady put the burgers in a bag and called my number and I opened the burgers right on the counter and looked at the botton of the burger and seen the soggy bottom bun. I told the lady I said off the grill and that theese burgers were not off the grill because I watched them pull the pattys out of a tray and put them right into the microwave and heat them up. (they must really think that people dont pay attention at all, it was funny though because the lady that took my order knew that I was watching and tried to block my view but I even told more than once that I wanted mine fresh and make sure because I was watching burgers get heated in the microwave. But anyways, knowing that I was watching they still put my pattys that were already cooked and put them right into the microwave, and wrote off the grill on the wrapper. I told the lady, " so these are fresh off the broiler and she just gave me a stupid look like ahhhhh. So I just said give me a refund and them she told me to wait a second and passed me on to I quess the store manager and I told I asked for my burgers to come fresh off the grill and she tried to tell me that even if they are fresh off the grill we still put them in the microwave, I looked at her like "what" just give me my money back. So she did do that, but what I noticed was that after I took apart the burgers with my hand they gave the burgers back to the people that put them together and they basically broke the burgers back down and are/did sale the burgers to the next customer. Anyways after going through that episode I dont think that I will be going back to burger king at all. (If you notice that your burger bun is soggy at the bottom its because it has been reheated in the microwave). What's the point of having a option for ordering a burger fresh off the broiler...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered two Whopper meals from the drive thru in Houston, Texas # 6686 on November 16, 2012. I arrived home and I took one bite of my hamburger and bit into something hard it was so hard that it chipped two of my bottom teeth. I then noticed tucked inside my burger was a nasty pencil with a string attached to it with something that looks like a band-aid on it as well it was about 2 inches. I was livid and horrified I immediately called Burger King and spoke with the manager and he was more concerned with my tone of voice rather than the foreign object that was in my food. I asked him how in the HELL did a pencil get inside of my burger. Let me tell you before you pose the question” the pencil was the pencil they use to mark on your burger wrapping or box to let you know what burger is which” So with that being said it was there pencil and SOMEONE put it in my burger. I then asked for corporate number, which he stated he did not have. Therefore, I asked for his supervisor’s number, I called him and explained the incident, and he was baffled as well, he assured me he would call me once he arrives at the store. Well, he called me back and stated they just fired the person that was responsible because he did on purpose and he was acting strange. This person could have done other things to my meal that I am unaware of. This information did not make me feel any better. I am completely GROSSED out. They offered another meal and a gift card. I think not!I believe I was told that so I could feel sympathy I don’t feel any .I was WRONGED AND CORPORATE HAS YET TO CONTACT ME !
my son and his wife were treated like a cpl of dogs at this foley bk...the ast mgr tony gill...was hateful, rude and plain ignorant, he does not need to work in the public, they went to the drive through and placed their order, and was asked to pull forward...they did, the cashier brought them their bag of food, and of course it was wrong, so my son went back to the drive through and told the cashier that their order was wrong, she said " pull up"...AGAIN . my son said ..if you dont mind i will wait here till a car comes then he will pull up..here comes Tony Gill...motioning with his fingers directing my son to pull up...when he didnt he jerked open the window and starting to yell at him...saying i know cops, attorneys..and doctors...my son said yeah so?...while still sitting there in the car tony gets his food and goes out the door way ahead of the car and shakes the bag of food at my son like he is a dog!...no way to treat a customer much less a human being!
Everytime that you go through the drive thru you are asked to drive around the building, so that they can have a perfect drive thru time . Its a pain because you wait in this long line waiting for your food. One day the dreive thru mic was not wrking and I stood there about five minutes before an employee came outside to smoke a cigarette and he told me to pull around instead of them having a sign up to say drive around or out of order. And the ultimate thing is one day they DID NOT have any BURGERS. Now how does "burger" king not have any burgers. The worst service ever.
I vist the Buger King on East Main St in Meriden Ct at least once a week, and I ALWAYS have to wait in the INSIDE line for a LEAST 20 min for my food. Today for me was the last straw i normally dont complain but today that was it. People who ordered AFTER me got their food first, there were kids running around spilling ketup and fries i belive as i been there MANY times before that they be "friends" and "family" of the manager and or crew. There were about 5-6 employees "working" but only saw about 2 people at customers aid, the rest were in deep conversation . I paid for my food witch was a wopper and chessebuger and fries at around 5:30pm. and did not get it handed to me until 5:55. I could not find a clean spot to stand and check my food(which was WRONG) tables covered in soda and ketup food all over the floor just gross. I then got home and went to call the complaint department but could find no service number what so ever on anything no napkins cups or bags i had to look it up on line and so here i am posting my complaint hopefully they strighten up that place i WONT be back, i have been grosed out before, but this was the worst.
WE OUT TO GET A BUGER AT 10:30 PM YOU THINK THAT EVERY THING WOULD BE FRESH AND HOT BUT LIKE AWAY NOT THE CASE AT BUGER KING EVERY ONE IS TO WORRYED ABOUT MAKING SURE THEY GET EVERY MINTUE OF SITTING ON THEIR BUTS THAT THEY CAN THAT IS WHAT COMES FRIST NOT THE COSTUMER OLD CLOD STEAL FRIES IS NOT WHAT I WONT TO SPEND MY MONEY ON I WOUL JUST LIKE TO KONW WHAT HAPPENED TO GETTING YOUR WAY TO ME THATS GETTING IT HOT AND FRESH NOT OLD AND COLD
Denial of Internet, profane message on log-in site, unacceptable behavior ! I stopped by at approximately 2:30 pm in the afternoon, on Tuesday December 28Th, 2010, to have a drink and check my e-mail. It is to my UNDERSTANDING BURGER KING PROVIDES FREE INTERNET, yes ? Well, after sitting down and logging on the first time, my battery was low, so moved to charge by a wall socket, at which time. My laptop no longer would access the Internet, even though the icon said it had full access. After trying a couple of times, by logging out and in, a short message in the log-in box where the icons tell you, what store, street your on is located...IN THAT BOX, RIGHT BELOW THE BURGER KING NOLANA ICON...IT SAID, " WHY DON'T YOU BUY YOUR OWN ###IN INTERNET. " I frequent this place often, and eat breakfast, lunch and supper there. I see people sitting in there all the time, longer and sometimes with nothing ! To be treated like this by your company is a disgrace. I know, I'm only one small person in your million dollar business, but you will no longer have my business after this...I wish, I would have snapped a picture of that, because, I'd be taking your rear ends to court !
We were watching TNA wrestling tonight and the new commercial for buger knig came on and the last verse said" they want me to seal the deal"refering to Buger King and the content visualy is totaly not something you would want you 8 year old comming up to you and asking what dose that mean so if you can review teh true purpose and the kids you are reaching
I ate at Burger King located in Glendale Az 85309 and got food poisoned when I ate their chicken salad.
how in the world did the idots in your ad department come up with spoung bob and big ### for a tv ad yyyyyyyyyyyyyy how can you be so stuped take it off the air don, t you know kids see that ###
i am very dissatfided with the sevice i recived 9/16/08 this make a person stop going to this eaterley i would like to be conforsaided for this BAD TRIP my #[protected]
I think that your complaint would be taken seriously if you did not use all caps and learn how to spell. Spellcheck is your friend!
Maybe your complaint would be taken seriously if you did not use all caps and spelled it correctly.
Its probably because you were black. Racism still exist. I'm african american and just want to say it happens so you should let management know or shop elsewhere
No BK's here provide free internet. Anyways, just because they provide internet does not mean you're allowed to charge your laptop there. Those plug-ins aren't for customers.
THE PROBLEM IS THAT MASS PRODUCTION NO LONGER ALLOWS A ONE TO ONE ORDER RIGHT OFF THE GRILL---BUT THE BUNS ARE SUPPOSED TO BE TOASTED, NOT STEAMED LIKE LAUYNDRY IN A MICROWAVE BOX ! THAT HAVING BEEN SAID---HAVE YOU CONSIDEREDC THE PURE CRAP THAT IS TOUTED AS A BEEF BURGER FROM THAT PLACE---IT AIN'T MEAT! TRY TO GUESS WHAT IS IN THE BUN WITH SUPPOSED WHEAT AND GOOD HEALTHY ADDITIVES---NOT IN MY MOUTH, YOU DON'T! ANY MASOCHIST WHO OPENS HIS MOUTH TO A "WHOOPER" DESERVES A STOMACH "WHOOPING!"
i think the BK tv ad about square booty is offencive and nothing but trash. take it off the air.
You're stupid enough to watch "wrasslin' on tha teevee", so who gives a ### what you think? Shut up and go to McDonalds, you white trash ###.
I JUST HAVE A COMENT ABOUT A BURGER KING IN WTBY CT, THE PEOPLE THAT THEY HAVE WORKING INSIDE ARE RUDE AND SLOW A 80 YEAR OLD PERSON CAN MOVE MORE THAN THEY DO ITS DIRTY IN THERE GARBAGE FULL THAT YOU CANT EVEN THROW ANYTHING AWAY.EVEN IF YOU GO TO THE DRIVE THREW THEY ARE SLOW OR HAVE YOU PULL BEHIND AND WAIT AND WAIT THERE HAS BEEN A TIME WHEN I HAD TO GET OUT OF MY CAR AND GO IN WITH A INFINT TO GET MY FOOD CAUSE AFTER 20 MINUTES THEY FORGOT THAT I WAS THERE.
Buger King? Have you been eating your bugers?
Maybe that is how you got sick, not the chicken salad.
hehe
"I come here for the raw entertainment I get from reading these posts".
Chad Bradley