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Burger King Customer Service Phone, Email, Contacts

Burger King
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1.2 17 Reviews 4584 Complaints
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Burger King complaints 4584

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S
1:10 am EDT

Burger King taco

Was not at all impressed with the new taco. You had a great opportunity to do something really original like the new crispy chicken sandwich (the best tasting chicken sandwich out there) and instead you took Jack in the box taco and made it your own. Paste like meat no fresh cheese. I can buy 2 of these for a dollar at Jack in The box. I'd try again, maybe something like the old taco Bell taco before they introduced greese into there taco. They were good back then. The meat was a dry crumbly seasoned beef, loaded with fresh lettuce and cheese. Then even Burger King could give them a run for there money! Sam D.

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lionsman1
, US
Jul 14, 2019 4:21 pm EDT

I agree. These tacos are the WORST ever! They aren't even like real tacos. The mystery meat is kind of FUSED into the corn tortilla. Sure this is through over cooking in the microwave oven. No fresh lettuce, cheese, or tomato. The Kning should stick to making burgers.

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W
11:44 pm EDT
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Order number 22, 7/13/19 7:53 pm. I was in drive thru to order a $6 king box. The porder screen was flashing different promotions, the $6 dollar King Box was seen on the screen of suggested items for sale. I ordered this as it is something my daughter will eat. The employee working the drive thru told me you no longer offered this item, I told him it ha...

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G
10:22 pm EDT

Burger King tacos

The taco I ordered was the worst tasting taco I have ever gotten. It only had overcooked meat sauce and five pieces of lettuce. Not even cheese was added. The shell was way overcooked. Was not impressed at all. Not even close to the advertisement pictures. I feel this kind of quality food will hurt your business for sure. I should have taken pictures of it. But I will stay away from burger king for now on.

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B
4:48 pm EDT
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Burger King tacos

I was very disappointed in the new tacos from Burger King, they were hard as a brick and inside was just a partial piece of hamburger patty and ground up "slop"..
After posting on social media, I found out that I wasn't only one who was disappointed..
I can honestly say that I WON'T ever order this product again not will I be recommending it.
Burger King should be ashamed of passing this horrible product out to customers..

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mike crazytown
, US
Jul 19, 2019 7:58 pm EDT
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YES! nasty brown sludge taco. I had the same experience. I got attacked on social media the same way it's people with no life. They work for Burger King complaints sites. They want to discourage you don't let them. Have a great day

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C
4:18 pm EDT

Burger King undercooked bacon

I have been going there for years and maybe one time the bacon was crispy. I mean not even close to it, was like they just warmed up some raw bacon and that's it. I'll buy a bacon cheese burger and I'll get rid of the gross bacon. Total waste of money. Sure would like to get my money back just for the bacon I paid for and went to waist. [protected]@yahoo.com or [protected] 13627 131st st ct nw gig harbor wa 98329. The bk I'm referring to is in wanna wa. Thanks Curtis Burkart.

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S
3:38 pm EDT
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Stopped by to eat in at the Burger King upon walking in there were flies flying around. When ordering the cashier was rude, ex rolling eyes around while ordering because of a large order. No straws or ketchup in their corresponding areas, dirty tables from previous customers left unclean. I asked A worker that just got off shift for straws she (black young lady) said "[censored] it, it ain't my shift anymore."

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J
1:06 pm EDT
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The restaurant has flies everywhere, there is a smell by the pop machine that will gag you, no Dr pepper, staff are rude, food discusting, another person came in from the drive thru because something was in his food and the employee told him he would lick his old [censored] and the manager never said one word to that employee.very very disappointing!¡!will never eat here again!

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J
12:00 pm EDT
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First off, their phone number does not work, you cannot call them! Second, they took all the napkins away, no napkins! Are they going to take the straws away next, smh. Third, potholes everywhere, along with the woman manager with a horrible attitude/customer service. Ive addressed all these issues to her and she just shrugs her shoulders, ill be going to a different one, until resolved

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D
10:53 am EDT
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On multiple occasions I have gone to get breakfast just to be told that we are out of biscuits before 10: am or they have even slipped me croissant instead. Plus I have her (manager) screaming at her employees in front or customers before! I believe the store is just poorly managed and will not be returning to this location! There are 2 other location in my area but I did like this one as it was close to home & new!

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P
8:46 am EDT

Burger King halloumi burger

I thought it would be good to try the new halloumi burger and not only did I get charged for a double and only wanted a single but also it was so over cooked it was like cardboard and I couldn't chew it. You cant be charging these prices when people dont know how to cook it, horrible and I wont be buying one again!

Also when do you plan on getting the Fanta on the machine fixed at the Teesside park one it has been off for over a year and the only option of drink choice is a coke? I've complained about it before with nothing been done!

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C
4:06 am EDT
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july 12, 2019 burger king on ann street pull up to drive thru was told it was not working was told i had to come inside. went inside and placed my order, i ordered 2 whopper combos, 3 cheeseburgers, 1 doube cheeseburger and 2 whopper jrs and 2 smal fries. when we got home we noticed burgers were cold and had no tomato on either burger had i been told in...

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1:42 am EDT
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Burger King home delivery

Dear,
Date 13-07-2019.
number [protected]

Today 12:10 am i placed my order to your customer services officer they give me 1hr and 10min delivery time i said its ok.
Till 2:30 am i call back to your help line i asked them please deliver my order. every time i said kindly give me the number of respective branch manager or any one else but they did'nt.
i hope that you will take strict action on my complain.

My contact number [protected]
my address House # 20/20 Mina street Kareem Town. Faisalabad.

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D
8:33 pm EDT
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On 07/12/19 at approximately 6pm CST, I encountered a very rude Manager at the Burger King on Eastchase Parkway in Fort Worth, Texas. I made an order and paid for it. When I got my order 2 order of onion rings were not in my bag (that I already paid for). When I asked about the onion rings, I was informed that they were "out of onion rings". This was the...

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J
8:08 pm EDT

Burger King taco

This is how they are serving your product it's all over Facebook my wife and I stoped in and was disgusted we could not believe this is how Burger King represents its new product, now I ask you to look at this and tell me if you think you will lose money and customers if this keeps going out the window like this we deserve our money back and a apology for the false advertising you guys are doing with this taco compare what you are advertising and the pic of our first time and last time buying this trash.. thank you Joseph durbin

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R
3:08 pm EDT
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Burger King employee and district manager

A new location. The 1 and only young girl taking orders-there was a line- no manager no one interested in how long customers were waiting at this New FAST food "restaurant ". I watched as the girl struggled to take an order had to redo several times.either not bright or not paying attention. I slowly clearly said baby whopper with cheese and everything, large frie, to go that's all. Wha? Baby? Ask another girl we don't serve no baby...the other girl smiled and said jr. The cashier again asked for my order. I gave. Asked more questions ckealy not listening. Asked for my name? At a FAST food place? No. Your DISTRICT MANAGER showed up with an attitude. No appology. Only- she's new. This DM has no sense? Never put a brand new person alone on a register. Never a new person alone when she is the Only cashier and there is a growing line. Your Dm Clearly was angery at me the customer. excuse me? The girl asked Again for my order. The amount was too low. I aske for the ticket. The Twit had only charged for the burger! No! No. Refund! I want my $ back! The DM had to waste MORE of my time and get Another person to give refund. This? This is what you consider customer service? A brand new location. Hummn...you would think they would want to do a great job.the line gew behind me as this mess went on and your people continued to be INCOMPETENT. No concern for wasting many customers time. How many do you think will come back? Asking for the name"we want to give it the personal touch". Stupid. Customers at a FAST food want to walk in, order, get their food and leave. No on cares about "personal touch". Your marketing team is stupid and out of touch. Your DM doesn't understand customer service or how to run a food store. Disgusting. I had been looking forward to having a burger place near by. I Still dont have a burger place near by.

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Update by Risa Sams
Jul 12, 2019 3:19 pm EDT

The cashier wasted more customers time by slowly one letter at a time hunt and pecked out the Full name of the customer! Yes, yes, the " personal touch" is so much more appreciated than time. It will sure make me want to come back. A person on lunch break 15-30 minutes does not have time to waste for " the personal touch".The place was Hot inside on a Hot dry Atlanta day. Another reason to stay away. Futher proof of incompetency and lack of concern for customer. A new store open less than a week and there is no manager? The DM not watching? Can you say Mickey Mouse?

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D
2:57 pm EDT

Burger King job

Worked for store for 3wks got let go because i pulled a car up instead of letting it sit at window so we could move cars.feel I was let go for something I was not told.really upset feel I should have never been let go.my email is elliottdawn22@yahoo.com..loved the job other wise IT was great til this..really would loved to hear back in reguards to this..there is another burger who is willing to let me work but not sure if im aloud..really upset.considering I didnt know

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J
1:55 pm EDT
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Last night my family and I visited the above location. It took 36 minutes from when we ordered to get our food. Then to top it all off everything about the order was wrong. I.E. my double whopper with cheese meal. Ended up with bacon and jalapeño peppers. My sons stacker meal was short a beef patty. My wife's apple pie was cold. When asked about it they...

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L
1:50 pm EDT
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went to your burger to order some lunch. before even walking into the place there were three dirty looking people standing by the door begging for money from everyone walking in or out of the place. After I placed my order of 2 tacos and an onion ring it took them 50 minutes to get the order ready. my plan is to never go to that store again and I will let...

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1:45 pm EDT
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I just had someone go (7/12/2019) to the location at 620 Aviation Road in Queensbury NY 12804. So we could get tacos for our employees and we were told that there was a five taco limit, we when were also at the same location the day before (7/11/2019) and got eight tacos no problem. We are all very disappointed and hungry from not receiving the proper amount of tacos. We will be going to Taco Bell from now on.

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R
1:37 pm EDT
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Burger King bacon double cheeseburgers

I am at BK often, over 35 years ago BK was my first job and I've loved it ever since. Lately I have been having issues like this...I order a bacon double cheeseburger, I'm happy seeing it on the value menu however I only wanted mustard and onion on it. Not everything else like a regular cheeseburger. I was charged almost $.50 for the onion ALONE and below is a picture of what I got, 1.5 slices of bacon, hardly any mustard and one RING of onion...for $.50 ? That is ridiculous ! Now keep in mind just because it was on the Value menu doesn't mean it was $1.00, it was approx. $2.69 If I'm going to pay over $3.00 for a burger with onion and mustard only it better have a decent amount of onion. I'm truly disgusted and disappointed in this with BK.

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.

Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
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    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    33%
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    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
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