CB Fast Food Chains Burger King Complaints #142-161

Burger King review: Customer service

DebG2 of Bushnell, US

Aug 31, 2023 1:24 pm UTC

Verified customer

I went to store last evening, drive thru and tried to order your $6 your way meal which on the board said choice of double whopper jr or double bacon cheeseburger, chicken fries and value french fry... I wanted the double whopper jr; however, the manager on duty on drive thru said her "button" only shows double bacon cheeseburger and she could not give me the double whopper jr. I explained to her that her menu board said it was an option and she flippantly asked if I wanted to come into store and look at her order board as she said again she cannot offer than as she does not have an option on her key board.

Not really good customer service...

Desired outcome: Only real outcome to be had would be for the menu board in drive thru to be updated to remove the option of the double whopper jr. and state only the bacon double cheeseburger is offered in that $6 your way meal.

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+1 (866) 394-2493

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+1 (844) 576-0546

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Canada

+61 130 085 2326

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+64 800 425 464

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+43 122 602 260

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+90 850 222 5464

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+86 212 422 6000

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China

+81 120 945 630

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+82 80 228 163

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media@rbi.com

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privacy@rbi.com

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5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States

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