CB Fast Food Chains Burger King Complaints #902-921

Burger King review: Customer service

Chance43 of San Antonio, US

Mar 31, 2021 8:26 pm UTC

Verified customer

On a few different occasions I've gone to Burger King and each time is worse than before. Today I went to the drive thru and there was one guy ahead of me. Waited a few mins and the customer was told to wait. For what? There are no customers in drive thru, the lunch rush is passed over so what's the waiting for? He drives off really angry and now I'm expected to hear a friendly welcoming, but no. The customer service attitude is just terrible no matter what time of day or night you go there. On another occasion, went to the drive thru and was told I'd have to wait at least 15 mins as they are short staffed. Just once I'd like to have upper management make a surprise visit in drive thru so he or she can see and hear the experience I've gone thru.

Desired outcome: Not going back

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Burger King Contacts

Burger King phone numbers

+1 (866) 394-2493

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United States

+1 (844) 576-0546

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17%
Confidence score

Canada

+61 130 085 2326

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Australia

+64 800 425 464

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New Zealand

+43 122 602 260

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Austria

+90 850 222 5464

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Turkey

+86 212 422 6000

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China

+81 120 945 630

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Japan

+82 80 228 163

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South Korea

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Burger King emails

media@rbi.com

100%
Confidence score: 100%

Support

privacy@rbi.com

100%
Confidence score: 100%

Burger King address

5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States

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