Menu
Write a review
File a complaint
Burger King

Burger King review: Customer service and improper money practices

P
Author of the review
9:24 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Oct 9th At 1235 PM my girlfriend and I went into Burger King store #3381and ordered lunch. I paid with a hundred dollar bill. As the lady in charge that took my money handed me my change and my receipt without counting it I was talking to my girlfriend and was distracted, put the bills in my wallet and got our drinks and waited for a short time for our food. As we sat down to eat we realized our order was incorrect, so the only male employee there quickly corrected the problem and was very pleasant and professional. Upon finishing our meal I cleaned the table and put all trash in proper can, tray on top. I threw away the receipt when pouring our drinks. Less than an hour later when paying for groceries at Walmart I discovered I only had a 5 and 4 ones in my wallet. We went directly back to Burger King and asked to see the lady that waited on us and waited for her to finish her phone call. I politely stated my case with utmost respect and was confronted with a seriously disrespectful attitude from what appeared to be the manager. I asked her please watch the video from the camera mounted less than 7 feet above our head to prove her mistake but was told that the cameras dont work. She then took the drawer at my request and returned saying it wasnt over and she was calling the police. When the police officer arrived I identified myself as a retired law enforcement officer and what my complaint was. The initial officer on scene was truly a professional and informed us that it was a civil matter and would document the incident with a police report. after receiving the the report# we were escorted out by the second officer on scene, once outside he advised us the we were forbidden to return for life from this establishment and would constitute trespassing if we did. During that conversation the initial responding officer rejoined us and stated that the manager informed him that if she finds the money she will let the officer know. So we left knowing they must of mistaken us for scammers and realizing that we are out $80 living on a fixed income along with the public humiliation by the lady that was incredibly rude and unwilling to help remedy this situation.

Desired outcome: I would appreciate a review of the companies video tape by investigators to prove my case and a refund of $80 dollars. Thank YouT. Daniels [protected]

View 0 more photos
0 comments
Add a comment

More Burger King reviews & complaints

Burger King - discontinued item 367
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - payroll revision 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Burger King - application/questionaire 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Burger King reviews and complaints
  1. Burger King Contacts

  2. Burger King phone numbers
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 84 84 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 5 5 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
    17%
    Confidence score
    Canada
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 22, 2025
  7. View all Burger King contacts
Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category