Burger King review: cleaneless, food, drink and service

We only have one burger king in gatineau and I will go less and less from now on. One time we went and there we're a bunch of fruit flies or mosquitos on the wall we're we get our drinks. A few times we went for lunch and the food was cold. Today we went and after we paid our orders, an employee told the cashier that they had no ice and the drinks we're flat and that it's been like that for a week, my husband told the employee that we pay for that, that's not right. They should have a backup plan for the drinks. Also the restaurant itself is not very clean

Here is my e-mail
sylvie.[protected]@videotron.ca