Burger King

Nothing has been done on a complaint I turned in over a week ago. BK headquarters said someone from the store would call me and no one ever did. It was a terrible waste of money on a meal for two...
Two pork sandwiches, two tacos, and a large onion ring..
For a total of 17.87 all I want is a refund on a meal that we threw away. Bk was too far away to return that day and we cannot believe you think every meal is going to be perfect...mistakes happen... I have been eating at Bk for 50 years having grown up in Miami and south Florida, And all I was hoping for is a refund...
Lawrence Winick
210 Boardman Ave. Maryville, Tn.37803

My family and I went to the Sturbridge Burger King to get lunch. There was a sign on the door no ice cream or milkshakes to start. There was no ketchup in the dispenser. The assistant manager took our order and couldn't get it right. She acted as thought we were speaking a foreign language, and then proceeded to tell us she was having a brain fart. Then when we finally got our food my crispy chicken with bacon and cheese, was over cooked and completely dried out (old). So I took it back to the counter to order a new one and waited 10 minutes before any even acknowledged me. I finally got my new fresh sandwich( 10 minutes later). Then my sister went to the counter to ask what kind of pies they had and was ignored for 15 minutes, then she got a written list that listed the Oreo pie and others. I went to order 2 Hersey pies and 2 Oreo cheesecake. I waited 15 minutes while the staff walked back and forth looking for them. Finally after looking 4 times each the two asked the assistant manager and she said oh yeah they were discontinued a month ago. I said then why was I able to order them and was told oh because the staff didn't know that they were discontinued. Then it took another 10 minutes and me giving back the change I just got from ordering them. Only to get charged for the 2 hersey pies... the pies came out of the refrigerator and were already melted. My sisters ate them anyway. Then when we were leaving they just stood at the counter and didn't say good bye, have a nice day or anything. Rude staff, no condiments, and very little food ( no good tasting at least).

I bought a wopper and it was covered in mold on the bottom of the bun. I went to the counter and the clerk snatched it from my hands and gave me a number to headquarters. The guy I talked to at head quarters said burgerking has a claus and aren't liable for buns because they're made somewhere else. Then he told me to be lucky that mold is all I got and that dead rats are found when they open the buns all the time and to have a good day. Well I've let this slide and sent a couple letters but now I'll just let the public know about the rats. Have a nice day.

I have a video recording of your manager refusing to serve me because my 5 year old granddaughter is wearing a bathing suit. This is clearly discrimination and i would like to speak to someone about what you are going to do about it.

Jodi Jackson
[protected]
Buffalo ny
Please leave a voicemail with return contact information if i do not answer thank you

Drive Thru is supposed to be open 24/7 if I am not mistaken, there are two people here and one seen me and went to the back so I can't see them no more! Went back around nothing, parked at the window nothing, absolutely frustrating because this is the only drive thru open in our town! Someone needs to tell them employees something! I'm usually a patient person but when I made eye contact with the lady and she just leaves I felt really disrespected. So I'm staying till they come out!

Purchased a Whopper meal with NO onions from Burger King on 22nd St in Tucson AZ. The Whopper had Onions, NO tomatoes, barely had lett. and it was cold. The fries wasn't even half way in the fries packet and I had over 10 packets of ketchup. I was pissed. If I was driving my own car I would have taken this order back asked for a refund immediately 😑😑😑

We recently purchased 4 of your tacos and were very disappointed. They had no lettuce or cheese in them just the taco shell and what tasted like a meat and bean mixture of maybe a couple of teaspoonsful . Unfortunately we will not order them again. The flavor of the meat was mediocre. They had approximately 9 or 10 made ahead and were only luke warm.

I went through the drive thru this morning with my cousin.The lady on the intercom sounded rushed and we asked her to give us a min to which she gave us all of 5 seconds and rudely asked again if she could help us and he told her again to give us a min a little louder to which she got even more rude and said can't I help you find something to which he said no you can't finally!So then we ordered and she rudely read the order back to us and said pull around.We get to the window and the lady opens the window and didn't greet us at all and looked like she was speeding on drugs my cousin handed her a hundred dollar bill and she was so rude and said yeah I don't have change for that and I tried to ask her if maybe a manager had it or could get it and she said excuse me ma'am and threw her upper body out of the drive thru window acting like she couldn't hear me I asked again and she told me she was the manager and no she did not have change we would have to go get change or go elsewhere!I told her she didn't have to be so rude to which she acted surprised to but didn't apologize for it she just said I'm sorry you took it that way!This is the 4th incident I've had at this Burger King in the past year and honestly I don't even know how it remains in business!The other red headed heavy set manager acted the same way towards us about 6 months ago and I had to report him to which nothing was ever done and I was never even followed up with about!I just want to bring this to someone's attention because y'all could be losing lots of business over this!I myself will never go back to that particular Burger King and plan on informing everyone I know about these incidences!I also will write reviews on Yelp and the Better Business Bureau today!Im not letting this go this time!That lady and man should not even be employees let alone managers working in customer service!Her name was Tracy by the way!Thanks so much for your time!Have a great day!

There were 25 people in line and only 1 new employee cashier taking orders. No one came to help him a lot of people got mad and left. I wish I had so not to experience your new taco. This was not even related to a taco. It was deep fried, greasy and the meat was burnt. It was totally disgusting! I at 3 bites and threw it away. Will never go back. Did not want to get back into the 20 people line for a refund.

Initially, I found the bathroom filthy when I went to wash my hands. Then my son bit into his burger that contained a black hair. We showed the manager and then I told the counter guy about the filthy bathroom. He said he would check on it and I checked on that and found that it was a poor job and nothing else had been cleaned. Also the terrible unclean conditions around the beverage serving area and kitchen service door were sickening. I told the manager how I felt and also told her I took photos. The place was not too busy to give the bathroom the cleaning that it absolutely needed. The other filth was not from just one day but as habitually not properly cared for. Our family only lives about 4 miles away from that BK and we have been there before as it is conveniently located. The conditions have bothered me but last night with the hair in food, sink, [censored] on the stool, etc, and apparent lack of concern by staff... I was really disappointed. My wife wanted to put photos on the FB but I thought that someone in upper management needs to hear about this and hopefully a meaningful change can come about. We lost our appetites from the hair problem and the failure to clean is a serious matter! If you had experienced this with your family would you want to go back?
Blaine, Karla, Andrew Pederson
813 Hagenson st
Starbuck MN 56381
[protected]@gmail.com
[protected] home
[protected] work

A employee at centreville, va burger king . Her name was Lina, a female at the drive through. Treats me and my mother with disrespect every time we come and accused me of smelling bad and would not take my form of payment . Which was change and my card, a lot of disrespect i would like to have her fired. Unacceptable . Name is LINA, burger king 1369

My husband bought me six tacos. I tried to eat them, but threw them out. They were hard, about 1/4" thick, greasy and tasteless. So I went back there and they gave me a choice of what I can get. No tacos for sure 😝. So I got a fish sandwich. The fish was overly crispy, 2x2 inches, dry and very fishy tasting. That's it. No more Burger King for me. I was really disappointed 😞