Burger King reviews and complaints 2
View all 4585 complaintsBurger King - Reward points not adding into my rewards balance
2023-11-20. 12:35pm Lunch hours I entered the Burger King store# 3581 Greenbelt MD to order lunch. I went to the register and gave the code that appeared on my phone. It said to provide this code at the start of your order. The cashier keyed in my code and then took my order. I used a coupon for two Whoppers, fries and drinks. The total came to $14.30.
I just checked my history of orders and it appears on my app but the points/crowns were missing. It had '0'. This Burger King is the one closest to where I live so I frequent this location a lot. I would like for someone to add my points to my Reward Balance. I would also like for someone to fix this problem so all my future orders don't go missing as well.
Claimed loss: $14.30
Desired outcome: Add my missing points/crowns to my Rewards Total
Burger King - Unfair, deceptive pricing
I was in the drive through at the bk in greenbelt, md today around 1:00 pm. I ordered 2 bk king sandwiches and a large fries after seeing the sandwiches were on the menu board for 2 for $10. When my order was rung up, the cashier rang it as 1 bk king and 1 bk king sandwich causing the sandwiches to be $4 more. I pointed it out to the cashier and she brushed me off. I pulled up tp the next window and explained my concern to the man at the window and his response was "tough". "if you don't order it with the complete verbage, you don't get the discount>" I had him refund my purchase and left. Maryland state law says items have to be sold at the posted price. This was not done today at this bk. I am furious.
Desired outcome: Please follow up with the staff at this store. I'm fairly certain that I am not the only person who would be upset with this behavior. Also, you could send me a coupon to use at my next BK visit although probably not at this location.
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