Burger King
reviews and complaints

On Sunday April 24 I went to the Burger King on West Shore Road in Warwick, RI. I ordered a Whopper with cheese, Ch’King Deluxe, and 2 small fries. My total (including taxes) was $22.97. I could not believe that the small fries were $3.99 each. I know prices are high, but I could have bought 20 pounds of potatoes for less than $7.98. I could have gone to a restaurant for less than I paid there. My visits will surely be few and far between!

this is the WORST Bk in the world! Unfortunately it's the closest one to my home, so i've put up with it. But it's just maddening! If I"m told ONE MORE TIME to pull up and wait for my order, I'm going to SCREAM!

and today I went for the $5 double whopper junior special, for which they charged me $6 with no explanation even when asked.

You guys should audit this location. it's shameful!

I ordered two meals but only got one and it was cold.no fries at all and cost £21.I’ve tried to complain but Burger King don’t accept complaints conveniently.if I was any one else I would go to McDonald’s app at least you know what your getting and it’s warm not stone cold.now I’m told my complaint hasn’t got enough words.I just said it and summed it up.don’t ever go Burger King or use there app.it dosnt work and food is disappointing

i went there for lunch made my order the manager came out refused me service cause i had a service dog ,i had all her paper her picture id showed him he said he didnt accept any type of service dogs in the store ,even if they were registered with a picture id ,ive been told this is against the law to refuse service again this happen at hobart indiana 46342 store number 720,on monday april 18th,i beleive the manager needs to be refreshed on service dog laws ,and a verbal appolagy given

I am a creature of habit & when I work which is usually 2-3 times per week as a nurse practitioner on the road, I stop for breakfast at the Burger King near me in Lakewood, OH and then sometimes if I am in the area in Akron, OH, for lunch I'll order at the Burger King there. For breakfast I usually have 2 egg & cheese croissants and an orange juice. For lunch I'll have one or two of the Jalapeño bites, large and a large unsweetened iced tea. I just happened to notice one day in glancing at my Burger King orders I always use my debit card and noticed there were 4 charges for the same breakfast, and I never get more than one breakfast peer day. I had time to look at my statements closer, and it has been going on for quite awhile. I want to know if it is a glitch in your system or if you have employees that are just continually ripping me off. I will print out my statements so you can see the charges if you are at all interested in solving this as much as I am.

Me and my family were off for a day out and so decided to grab something quickly from the Burger King drive thru. We only ordered one thing, which was the vegan katsu royal. We received the order, only to find out later when I opened it, that it was actually normal chicken, which was clear as they didn’t use the vegan packaging and also put cheese in the sandwich (which of course isn’t vegan). At this point we couldn’t return to the Burger King otherwise we would be late, in addition to them not providing a receipt in the bag anyway. Apparently there is no easy way for me to reach out to the branch for a refund. Very disappointed and a complete waste of food. As a vegan I do not want to contribute to any use of animal products which I have been forced into to by this mistake.

4 of the last 5 times i have been there, my order was wrong, no receipt. i have had items missing 2X. I started checking it upon leaving.

My wait in the Drive thru was 32-48 Mins long, As c comparison i can go to MCD's and get thru the drive thru in 3-8 mins.

I like BK food, this locatio9n is simply crap, never Staffed correctly, on weekends it is 1-2 people, usually 1.

If you are going to charge the prices you do for the food, hire people to work. and train them correctly.

I went through the drive-thru on 4/12/22 and was given the wrong order, even when asked about it, the server was very rude and then we were charged for cheese on a whopper with cheese and also we were charged for tomatoes (which knowing that these are both supposed to be included with a whopper with cheese. The onion rings were old and hard, inedible. The whopper with cheese was supposed to have mayo, tomato, and lettuce ONLY! unfortunately, it was not made right and had no mayo but tomato, lettuce, and onion! The bun was old and hard as well! I even asked her to repeat it and she said onion and I corrected her but it was just not right. This bill was $24.07 and a total waste of money since we could not even eat it. the associate gave us attitude when we asked about the extra charges and then low and behold, the food was terrible! I am very disappointed as I worked for many years at a BK in Pennsylvania! You guys should be very embarrassed by serving this horrible food!

BK in Newaygo has been a problem for a while but last night was ridiculous. I had two infants and a granddaughter with me at the drivein area. It took 47 minutes from order to receiving our food. at one point the woman in front of me was handed our food. I know there was a "help" shortage but they should have just closed their doors. My order was over 26 dollars and had it not been for my money already having been paid, I would have just left.

On 4/7/2022, I ordered 4 rodeo burgers, 8-piece chicken nugget and 8 sticks of cheese sticks that came up to 10.21. Someone else ended up paying for my meal and took my food as well in the car. Someone who had a black burger king shirt that looks like the manager came to the window and I told her my food went through another person car and do not know if they touched my food and so I asked if I could get it redone. I got the nastiest attitude. My order number was 557. The car in front of me did not get his order in due to them not responding to him as he yelled hello! To take his order. I paid cash and another worker no name tag comes to the window and asked that I paid, and I told her that I paid already... And gave me a hard time so she went to the manager. Then other workers came out and looked through the window so I did not want to wait outside so I came inside to get my order. The food was cold... It was disgusting. This happened at 5:52pm I was just trying to get a quick meal for my kids. Not once have I yelled or catch an attitude. I even said thank you for redoing my order which I do not believe was done because of how cold I got the meal. The manager lied because based on the receipt she gave me, it showed that a twenty dollar bill was given to pay for the meal. I gave the exact change. I sat inside to eat with the children in disbelief of what went wrong. The dinners room was dirty. Crumbs on tables were no one was sitting at. Several used cups left at tables. I could not sit any longer in that building and I left. This was not made my way at burger king. The food was served at incorrect temperature, the order was mixed up. I could not even go to the website to give my experience because there was no receipt number on there but the ticket was closed. This is an experience I would not want any customer to go through. I will not go to that location for my food due to these circumstances.

at burger king i ordered the 2 for $5 double breakfast sandwiches.when i got home it turns out they gave me the singles sandwiches but i was charged for the doubles. this happened at 10:09 on [protected].the restaurant is at 240 n chicago ave south milwaukee wi 53172.transaction id [protected]-020528

i asked the clerk to make the burger very hot but was told we don't do that anymore. I said I do not want a warm burger. he placed my order and I had to ask him would my request be conveyed to those who are prepping my burger. He then made an effort to heat my burger be on warm.

when I got my burger, it was warm and my fryers where hotter then the burger.

I just can't get it my way. very sad they where once my favorite but not no more.

Not just one burger king has a near cold burger

Timing we waited 20 minutes during normal business hour with no one speaking over the drivethru speaker. For the 5th time this year.

The girl taking orders at the drive thru spoke far too fast to understand. I had to ask her twice to speak more slowly. The first time was when she was telling me about sauces. Next time was when she asked for a donation to the scholarship fund. When she gave me my order, she also gave me a snotty attitude.

As if that wasn't bad enough, I had to go back since she got my order wrong, giving me a spicy ChKing meal instead of the regular ChKing meal. When I returned the wrong sandwich and got the correct one, I suggested she should listen better and got more snotty attitude.

Additionally, the fries were so salty they could not be eaten.

Store #1799 on 3/21/22 12:23 pm Order 211638

My order number 138 Transaction ID [protected] 201799

At the drive thru on Sunday, March 20th, 2022 between 6:30 to 6:45 pm, I asked the window employee for salt with my meal. I was told there was no salt at the window.

I then proceeded to park my car and enter the building. The door was closed eventhough it was before closing time - sign posted - open 9 to 7 pm.

An employee came to the door and offered to get the salt for me. I entered to get the salt from him, and the guy who said he was the "manager" YELLED so loud that I jumped. He SCREAMED something like, "LEAVE THE BUILDING; WAIT OUTSIDE!" It was so unexpected! "No one is allowed in the building!" And that was it!

The employee who was getting the salt directed me to wait with his hand and then got the salt for me. The manager YELLED again for me to leave, and I turned to go until the employee called to hand me the salt.

When I turned completely around to head for the door the manager YELLED AGAIN for a third time to leave the building.

I then called the store and spoke to him and he told me he YELLED because I was not allowed in the store because it was closed. I told him I didn't know the restaurant was closed because it was before the posted 7pm closing time; but he continued YELLING and arguing saying I wasn't listening to him.

Perhaps next time he shouldn't yell to the point of scaring customers, and maybe I would have not gotten so nervous and done exactly as he said. Also, I was getting conflicting information from the employee who was trying to give me the salt.

I didn't know if I should've waited for the employee who was giving me the salt or run out of the store because there was a "nasty manager" screaming at me to leave!

So disgusting and non apologetic. I told him never to do that to me again or any other customer!

Today my wife and I via the Drive Thru each used a Coupon for 2 Whopper Juniors & 2 Fries. My wife asked for her 2 with Cheese. I asked for NO Cheese.

My wife got one with cheese; neither had tomato or lettuce. Mine had NOTHING but the burger!

I tried the BKExperienece.com survey:

Store/Order 96 Pottstown, PA 19464

Transaction ID: [protected] 021102(Will NOT ALLOW the last "2"!

Nice BK. Screw up our order and then don't allow us in the survey to complain.

Bob Faro

12 Tern Court

Bechtelsville, PA 19505

[protected]@earthlink.net