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Burger King

www.bk.com

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1.2 25 Reviews 4596 Complaints
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Burger King Complaints Page 197 of 230

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J
3:42 pm EDT
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Burger King customer service

I go through the drive thru at this Burger King more in the summer because of the frozen cokes and being close to my work. I thought I would try again this year even though the same thing is happening this year. Both times in the last week I have ordered a frozen coke only for the person to say "I'm sorry our machine is down". I said again, it's always down. When is it going to be working? She comes back with "when the humidity goes down" do you want anything else? Most of them are not ever friendly at this location anyways probably because of the area it's in but no reason to smart and rude.

It was the same way last year. They always say the machine is down but always have the $1 Frozen Coke light flashing in the drive thru where you order. I think they just don't want to turn it on or mess with it cause none of the others or the Burger King in my home town ever has a problem with it.
Thank you,

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S
10:13 pm EDT

Burger King drive through service

Tonight I was shorted my sons Chicken fries. Only got 4 of 5 items that were ordered and paid for. I called the restaurant and they said sorry, come back and get them, or come get a refund. Unacceptable! I am almost 4 miles away now at my home and I am supposed to fight traffic to pick up what I originally paid for! This Burger King on Mira Mesa Blvd is the worst. They mess up most of the orders. Last time I asked for ranch and they gave me bbq sauce, the time before that I asked for extra pickles and I got NO pickles. The Icee machine is always broken. This place is the worst and I plan on letting as many people know about it as possible. I guess I just lose on this one. Seriously, I have had more screwed up orders from this particular BK than all the other restaurants that I have eaten at in my entire life. Must be a training issue, because the BK at UCSD is always spot on...like it should be. Location #5955 Mira Mesa 92126, on 7/26/2017, order #95. You need to fix this. You ruined our dinner and pretty much our evening...again. Make it right. Customer Service was not helpful and quite rude about this as well.

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9:29 pm EDT
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Burger King food quality

Cheeseburger was not warm and tasted funny
My wife said the same about her chicken sandwich We did not eat more than a couple of bites each. The chicken nuggets were edible only after reheating in microwave.
1700 E State at N Bell School Rd in Rockford
Illinois. Total price was 14.06. what more can I
Report but to say we were very unhappy to go without dinner that evening 7:15 PM on Wed July 26

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D
9:20 pm EDT

Burger King food

The food was cold and not fresh it also made us sick and I'm not happy about I have a very big family and ordered a large quantity of food and this is not right at all I've been calling all day long nobody is answering the phone at all it's just making a very loud noise and I would like for someone to please contact asap at anytime is fine with me Thank you

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H
6:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Burger King did not fulfill order

I was at the drive thru for Burger King #1808 to order some food. my order was number 47 at around 7:30pm. Three people were talking on the other end while I was trying to order and when I got to the window they just handed me the food, however when I got home it seems like they didn't give me my chicken sandwich, so is there any way to rectify this situation?

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email:ckrainbow0206@hotmail.com phone :347-363-9592

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O
5:45 pm EDT

Burger King cleanliness / poor service

Have you read any of "the Google reviews" for your Burger King @this location? The physical appearance of your restaurant (on this inside) is disgusting (unsanitary *). Also, you are receiving bad reviews about your food.

Burger King
2203 Ripley St, Lake Station, IN 46405
[protected]

You can email your response: [protected]@gmail.com. Thanks in advance.

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P
5:18 pm EDT

Burger King restaurant manager

My friend and I went to store # 3975 in North Dartmouth, Ma. on Saturday July 22nd. I ordered a hot coffee, the cashier was very nice. She(Ashley) got me my coffee and it was luke warm. The manager was right there ( I never left the counter area). Manager came over and asked what was wrong, I told her the coffee wasn't hot. She put her finger in it and said it's luke warm . I told her I didn't want to drink luke warm coffee and she said she would microwave it. I said after you just put your finger in it, are you kidding me. She then got mad and had an attitude. Ashley looked at her and said, it is from this morning. She was so upset with Ashley, poor sweetheart ! I was and still am very upset with her attitude !

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1:38 pm EDT
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Burger King employee at burger king

Hello my Name is Tiesha Tate and I been working at Burger King for 4 months and I haven't been getting any hours and only been working 2 days out of the week and then last week I had the whole week off . The frist incident I have encounter when I never got Trained right the manager told me that I have to learn on my own and how o don't know how to do anything as far as Expedite food and handing out orders to the customers which I know how too and also I been getting called off and it's really been hard for me because I am a really hard worker and I just want more experience for the near future.

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L
10:17 am EDT

Burger King triple whopper with cheese

So I went into burger king about a week ago to get some food I went up to the counter ordered my food the cashier seemed like he was annoyed with each customer, anyways I ordered a triple whopper with cheese no lettuce or pickepickles and a small fry... got home washed my hands so I could eat looked at my whopper and it was one single patty with lots of lettuce and six pickles the food was not warm it was gross it looked like they just threw it together and didn't care... I wanted to go back but it was pouring rain and I didn't want to go back out.. that burger was just nasty...

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C
5:55 am EDT

Burger King lettuce in chicken royale

Bought 2 chicken Royale meals at Burger King at hurghada ariport in Egypt. Service good.
I ordered 1 with just lettuce and mayo and 1 just mayo. These was the best tasting chicken Royale I've ever tasted BUT I've had the most awful upset stomach since. I had the one with lettuce and my daughter had the one without and she is fine.
Both of us hadn't eaten for 6 hrs previously so it is my belief that it was the lettuce in my burger which was contaminated. This also happend last year despite getting through 2 weeks at our hotel with no such problems.
I think you must make sure that the salad is washed with bottled water.
Catherine

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D
6:33 pm EDT

Burger King drive thru

The burger king on Broadway in Cleveland [protected]@720pm I just went thru the drive thru we asked the girl a question about the price because on the broad it say 349 for the two cheeseburger but on her screen it said 549 so we asked y did it say 549 n so rudely she like it will once yall done now anything else . Customers service suck here n I didn't want food from
There after that for last time food look like it came off floor

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K
3:39 pm EDT
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Burger King my food

My chicken wasn't even warm. My bread was burnt and I ordered a large fry and got a medium. The restrooms are dirty. I was there on July 24 2017 and July 25 2017. Today my fries felt like I was biting into week old fries. And my burger didn't even have pickles on it when I got two cheeseburgers and a small Fry and small drink. Ad my small fry was so much larger than my large fry yesterday

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bsmooth
US
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Jul 27, 2017 12:57 pm EDT

Today I visited bk for lunch had a buy one get one free whooper well my only complaint was that for the second time my bread was stale not toasted and the sandwich fell apart I really like bk but this is turning me away from your food please try and fix this so I can come back home thanks

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C
12:04 pm EDT
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Burger King the way the employees were cleaning

I walked in to the Burger King in Gardnerville, NV and first thing that I saw was an employee dumping a bucket of cleaning solution on the ground, as he did that it splashed up on some condiments, and some buns. I walked right out. I know this is the incorrect way to do this, and it was very disgusting because the solution was very dirty. So please resolve this.

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E
9:45 am EDT

Burger King overcharge - need refund

Dear Whom It May Concern,

Hello, My name is Soo Yeon Choi and I am writing to request for a refund for the over charge.

I have recently visited Burger King at the upper east side location(226 East 86th St, New York, NY 10028) on July 19, 2017. I only ordered a Burger Meal, by using one of the machine near the entrance. However, it charged me $108.86. Also, I never got the receipt that surprised me when I saw how much was charged on my bank statement.

The card I used for the purchase was a Master Card (Issued from South Korea), and the last four digits on the card is 2953.

Please find the attached photos. The attached will show you the transaction history.

Please contact me back by any following contact information bellow.

Phone : [protected]

Email: [protected]@relix.com

Thank you.

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B
8:45 am EDT
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Burger King chicken parm sandwich

On 7/21/2017 I purchase a chicken parm sandwich, two fish sandwiches and an original chicken sandwich. The commercial makes the chicken parm sandwich look so good but not so, my sandwich was a tough piece of meat . I took just a couple bites and threw it out. The fish sandwiches were burnt. All in all I spent $23. on terrible meals. Your meals are very over priced especially on the quality of your food. The store was on Welsh Rd in Phila pa . I did not receive a receipt with my purchase so I don't know the store number.I would like a refund if possible.
Thanks, Beth Knight 8012 Leon st Phila Pa 19136

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P
11:22 pm EDT

Burger King cockroach/chicken

Never have had a problem with Burger King until today. There was a cockroach that crawled out of my bag when I sat down to eat at my place and then there was a half eaten chicken nugget in my brothers bag. This occurred near 10:45 to 11pm on July 24th in Lawrence at 4671 Bauer Farm Drive. I quickly decided to throw my food away and not eat it. I hope this issue gets resolved and I can get my money back at least.

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A
8:34 pm EDT

Burger King the new chicken fingers

date 7-24, 2017 ..time 5.56pm bk 4008 45 south highland jackson tn.. r.g.m susan bray..to start with i can not read the survery code any way the food was cold and gross, my little dog did not even like them im sure the person that made them up would not eat them.this was so wrong, i had to get them because yall were out of the nuggets, i dont do this to get a free bk just wanted u to know about this so called food..

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C
6:48 pm EDT
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Burger King service food and restrooms

I'm sitting in the Burger King in Sonora CA! First off this place is gross and filthy dirty, the food is stale and really cold straight up horrible I wouldn't feed this to my dog! The restrooms are foul the sinks look as if someone took a bath in them the urinals look as if they haven't been cleaned in two years I almost asked for my money back it's that bad!

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4:35 pm EDT

Burger King food /service

I have been to this burger king several times and every time I have been there the service is horrible and they close whenever they feel like closing. you never know what the service or food will be like. I have found hair in my food. they are close and convenient for me to go there that is why I kept going. I will no longer go there and I will tell all my friends to not go there there is plenty of other fast food restaurants in our area to go to with this one being on the very bottom of my list.

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P
3:09 pm EDT

Burger King tacos

Where are the tacos... Everyone I talk to remembers these delicious tacos that would appear one day then gone... Please bring them back... Live on the east coast so can't even substitute jack in the box. Please say they will be back! These had to be a money maker for bk. Better than taco bell all the way around. I know others must be asking as well. We love bk tacos.

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About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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