Burger King

So on Friday I went to the Viers Mill Burger King and they completely messed up my order. I live about 45 minutes away in the Odenton/Ft Meade area so I have been trying to call the store to speak to a manager but the number on their website isn't a working number. I ordered almost $23 worth of food and only recieved half of my order. I did not receive my drink, my spicy chicken sandwich or my fudge sundae.

If this story is true and have no reason to believe it is not. Than you just lost a frequent customer. These Louisiana employees and manger should be fired. The police is here to protect, they don't share there political views like some federal agencies (FBI). They would protect your employees if required. Either you sever all the people or none. I know you would not put up with this in Canada. Vince Scatuccio

I was returning home to Pennsylvania after a business trip to Richmond Va. I stopped at the Burger King at 740 Warrenton Rd., Fredericksburg, Va. about 2:00 PM Friday June 22nd.
I placed my order. I had to ask for my receipt, which was so poorly printed it could not be read. The store was not busy except there was a long line of customers waiting on their orders. There seemed to be a lot of confusion in the kitchen with getting the orders out. There were lots of sandwiches on the ready rack going nowhere. There was mass confusion. Then the lady (I'm guessing the shift Mgr.) started asking waiting customers to see their receipts. The confusion went on and on. Finally it got the point I couldn't wait any longer. At least 30 minuets maybe longer. I told the clerk at the register to give my order the someone that looks hungry because I was leaving and couldn't wait forever for a simple sandwich and fries order to be filled. His response was shouting out "Hey this guy is leaving ". How rude. So I left with a $9.17 small soda. No one offered a refund or a apology. Disappointed former customer.
Would like a response. [protected]@dejazzd.com

ZERO stars . Horrible Service . I rode my bike 20 mins to get there at 9:40 only to be told the lobby is closed . I ask why and she says the managers told her to close cause she was short staffed . I said ok cool can i get your managers name and number and she goes i cant give you his information . I told her i just rode 20 mins either you take my order of give me your managers number and she says she can take my order thur the drive thru . I told her im right here at the register . whats the difference ? It shouldn't be all this for some fast food . I ended up just leaving . This isn't the first time i had an issue with this place . I'd advise to avoid this place all together .

I went to the drive thru at your store on Cache Rd in Lawton, OK. I ordered a #1 with cheese, no pickles, extra ketchup, small, with a sprite, no ice. I also ordered an apple pie. Nothing wrong with the service at all, that was great, but the food: the bun was stale like it had been sitting out for days, actually the entire burger tasted like it had been under a heat lamp for several days. This was at 1100 hrs, a time I would presume that the lunch menu would be made fresh. The fries tasted like they were reheated several times. The apple pie was dried out, crust just broke off and the apple spice part of the pie was like old Jello.
First time I've ever had bad food from this location. I hope this isn't going to be an ongoing issue.

The service here at this burger is horrible and they are rude. The cashier and manager need to be FIRED. I went there last night to order food, my service was horrible I ordered food and five people came in after and ordered food and they got there food right away and I was still waiting. A women and her son came in after me told cashier what she wanted she dropped everything and made her food right away and gave her food to her and son and I am still waiting. I thought it was first come first serve I guess not here. The place is dirty and trash all over the place tables are dirty and food all over them . Bathroom are nasty. Sorry my experience here is horrible and rude. I will now start to go somewhere else from now on. The cashier and the manager need to be, I truer to speak to manager she is busy she kept taking more orders from the drive thru and the cashier was the same kept taking more orders to busy to talk to me to solve problem. (FIRED). Thank you Doris

Friday June 22nd 9:30 ish in the morning my husband went through drive threw like he normally does and was discriminated based on his appearance ( noticeable tattoos ). As my husband was going to pay he saw from the corner of his eye that the manager was visually inspecting his tattoos. As he handed the manager the debit card he notice it had a girls name on the card which was mine then went upon saying this is a girls card this isn't you. Now my husband and I are loyal customers always through drive threw either him or myself or sometimes together never has any other employee or different shift manager ever denied him from using my debit card. My husband felt like he was humiliated and judged based on his appearance. I later confronted the manager and made him aware that he was very disrespectful and told me he was only doing his job. We feel like the manager judge him on how he appeared to look and if he was doing his job why isn't this policy of card holders name implemented each time ? Very very unprofessional and disrespectful!

I stopped at burger king to get a 2 for 6. 1 chicken sandwhice and 1 whopper. The whopper was great the chicken sandwich was so burnt. The worst ever it looked like a burnt burger. I was so disappointed because, I was all the way home when I realized it wasn't any good. This is actually the 2nd time they did me wrong . Last year they charged my credit card twice and it was at night time like it was tonight . They need to make sure they hiring the right employees.

On June 22nd 2018 at 11:54 p.m. I went to Burger King at 1088 Broadway Bayonne New Jersey and ordered Two Bacon King burgers that was raw in the middle. Yuk. I was so displeased that I got back into my car and took them back, my stomach is killing me for what I have eaten already. I would like someone to contact me at your earliest convenience at [protected] thank you so much.

Cameron Arizona location. I come here all the time at least once a week. Well this evening I placed my order to the newest team member who I did not get his name. I placed my order and I requested for all meals to be off the grill and he did know what that meant. So I asked to see if I can get one of the meals to to so I can pick it up later to keep it warm. I young man said "we do not do that". I was very disappointed because I placed at orders like this in the past. The young ladies who I place my orders have always did 100% guest satisfaction.
Later when our number was called I repeated on the Togo order and the manager Israel gave me a bag and said all orders go out together. Very rude I do Not Israel should be in the restaurant business. You need to find a well trained manager with customer service experience.

The St. Francisville Louisiana burger king owners response to his employees behavior to police officers trying to order food at his establishment was unconscionable . I will NEVER go to any Burger king again and will encourage everyone I know or talk to to do the same. NO RESPONSE from bk's corporate offices to the sheriffs requests is inexcusable and elevates the discrimination from a particular franchise to a corporate policy problem of great importance! Unbelievable!

On June 21st I ordered food for not only myself but for my co workers. I asked for my receipts and the lady told me the receipt is taped to each back. I looked and they didn't have the total of my orders or time on the receipts only the food. I asked for a receipt with that information and she told me they only give receipts to customers that pay with credit cards. I am not sure when this new rule started but needs to be changed back. I am responsible for giving the correct change back to my co workers when I pick up their food and can't do that if this company doesn't give receipts to the customers.

At first, I went thru the drive-thru simply for a burger(qp w/cheese) The fries were forgotten by the server. I had to turn around in rush hour traffic to go back. When I got home, quite literally across the street, the burger was barely even luke warm and tasted as though it had been sitting for far too long. This is by far the worst quality food I have ever had at this location. Also, the fact that two such mistakes leads me to believe there could be either a lack of qualified supervision or a lack of training could be an issue.

Last night we stopped for food at the Burger King located in the travel plaza on interstate 80/90 in Rolling Prairie, IN Store ID 4INBK25. The service was slow, the girl at the counter was not into her job at all. Wanted a Sourdough swiss but there was no sourdough bread and no fountain drinks. I took a water but my son didn't want a water so he went to the travel center store and bought a drink. He order a Bacon King Jr. with fries and was charged for a meal even though he didn't get a drink. I also feel that the Bacon Jr. King for $8.39 was outrageous since I got a whopper which was 3 times the size of the King Jr. To me the King Jr. was nothing more than a slider. Last time I will visit Burger King!

This was a few months ago, The location has totally went down hill. For lunch my burgers anymore are literally thrown together looks like a soft taco falling apart in the wrapper then once was SMOTHERED with mayonnaise like it was done purposely I dont know . . the mayo was dripping off of it . I had to throw it away .

Onion rings totally old or freezer burnt ..Hard

So this morning I figured I would try it again but with breakfast.. WELL ... I asked for cream and sugar with my coffee . no cream was given to me in the bag.. Croissant
and hash browns were COLD and bacon wasn't all rubbery .. .

Another throw the food away situation . I ended up having to go to Dunkin Dount

To whom it may concern,
I would like to express my disappointment and anger regarding this particular store. The last 5 or 6 times i visited the store, I was told that " the system went down" only to see people on the inside doing nothing. My sandwich on 2 of those occasions I order bacon and cheese on my whopper which i didnt get. I work late and sometimes thats the only place I prefer to go late nights. Burger King is my spot and I love you guys but that particular location dissappointments more often than not. Im actually getting ready to get off work and head over there shortly. Im going to give them one final chance.

You have lost business with the Albia Iowa people at your Ottumwa Iowa branch. How dare you treat a child with autism with such disrespect. They are different and can't help the way they are and do not understand and process things the way we do. This child I am close with and to see his mom hurt because you think you are better than that you are wrong. How dare you label people. I have been in your store many times and your employees are not that respectful to us who do not have disabilities. I guarantee this will get out and you will have less business. We live in a world today that is supposed to understanding of people with autism not demeaning of them. Shame on you. You are not a family restaurant. Knowing the child I am pretty sure he was doing nothing wrong, just singing and dancing which he loves to do.
If you want to reach me my email address is: [protected]@hotmail.com.
Very very sad by your decisions.

Went through drive through on 6/21/18 @ 8:05 and left the drive thru finally with my foid a 8:29! Are you kidding me!?! Not acceptable at all. Retrain your help! It was evident that the only thing holding up the girl working the drive thru was waiting on the inefficiency of the back/"cooks"
And after waiting way longer than I should of, I didnt get the correct food!

I sat down ate a double Texas whopper meal. Threw my food tray away, walked over refilled my drink and walked outside. A manager met me outside and said you have to pay for that drink sir. We don't give free drinks around here. I went inside told her I sat right there ate my meal and walked to get a refill and left. I was treated like a criminal over a stupid drink. You don't have to worry about me. I will never ever go to a Burger King again. Her excuse was they had trouble with people stealing drinks.