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Burger King

www.bk.com

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1.2 25 Reviews 4596 Complaints
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Burger King Complaints Page 112 of 230

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M
1:21 pm EDT
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Burger King customer service

I am beyond pissed. I was in Burger King two days ago and ordered about 4 sandwiches and a hasbrown and the guy on the drive thru says do you want 9 cookies with that very rudly and I hear everyone in the background just cracking up. I have never been treated with such disrespect. Then after that our whole order was messed up. I already reached out to one person but I have yet to hear anything back. I cannot believe how this situation turned out. Absolutely disrespectful and I'm not sure who to go to next.

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C
10:24 pm EDT

Burger King employee crystal

She had me park in a parking stall For over 10 mins for 2 whopper meals and 2 original chicken sandwich meals and 1 10 piece nugget then i get home and its not all there i make contact and the lady (crystal)answers the phone i explain what happened she was rude af! Hung up on me! Then i call back she refuses to give me corps num since she claimed she was the only supervisor i could talk to or call back and talk to nick another day! Such [censored]! Burger king is the only fast food here in mariposa this happened around 8 pm by the way so we eat here frequently and the night crew here sucks [censored] they screw up all the time when we visit at night 2 weeks ago they put 1 two many double bacon whoppers and failed to put 3 things of nuggets im just like [censored] its everytime we go at night this is hwy robbery im sure there is plently complaints and management not doing [censored]

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M
10:24 pm EDT

Burger King philly sourdough

I ordered the new sourdough sandwich, two double whoppers and i got a hot mess, or should i say cold mess cause the food was refrigerator cold! My entire order was messed up and to top it off, i didnt get a receipt! I hate Burger King in Quincy! First off, they did not have whopper buns, only sourdough buns. Secondly, I asked for no onions, no pickles and all i got was a bun and some meat. Then I got two hamburger patties instead of the 1/3 patty...look at tge video, that burger was horrible. I spent $25 on garbage that i wouldnt feed my dog!

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K
8:09 pm EDT

Burger King grilled chicken sandwich

I verified it came with lettuce, tomato and mayonnaise. The lady said yes. I got home after going through the drive thru and there was no tomato and very little lettuce and mayo. The chicken was burnt. It was actually black with black burnt crumbs laying on the wrapper. I now wish I would have taken a picture. I usually check in the bag to make sure I have everything before I leave but now I feel like I have to check quality as well.

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D
2:11 pm EDT

Burger King fountain drinks

I went to Burger King today and I order a medium bacon and cheese chicken sandwich the total came up to 11.52 they asked what drink I wanted I said sprite and then the cashier said they only have HI-C fruit punch and orange so I said ok fruit punch it took a while for my food to come once I got my food they said they ran out of ALL fountain drinks and they only have bottle of water and orange juice and I DIDNT know that the orange juic they gave me was gonna be from the kids meal I was gonna ask for my money back but since it looked like only 3 people was working at the time because they were moving slow and there was this one girl who was doing both taking the orders and giving the food to the costumers I decided to not bother them and just report them instead I'm very upset that this happened cause I paid for a MEDIUM DRINK and got a KIDS MEAL DRINK Idk know how a fast food store can run out of drinks and not have refills to refill it

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C
1:35 pm EDT
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Burger King bk philly cheese

The burger the philly Cheese did not look anything like picture, we eat there a couple of times a week, it was such a dissapointment with that price!
I talked to manager he said yes that's all you get in it, I will post a picture of what it looked like, I said that it didn't look like what the burger supposed to look like he said that's what you get.

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R
10:22 am EDT

Burger King king rodeo burger

I recently went to a local Burger King in Rochester, New York and ordered a take-out for a King Rodeo Burger, which I had ordered multiple times earlier in the summer of this year. When I got my food home, the burger I was given was a single patty with one onion ring and a squirt of barbecue sauce and looked like it was a kiddie burger. I was expecting double patties with cheese and bacon and more than one onion ring. I took the burger back and was then told they don't have the Rodeo Burger any more, (which I should have been told when I placed the order) so the person took the burger (now very cold) away from me, plunked a 2nd patty on top of the original burger and threw on some lettuce and a tomato and said that was the best they could do. Clearly they had no idea what was on the original Rodeo Burger.
The only reason I went to Burger King earlier this summer was because I had seen a commercial for the Rodeo Burger, which happens to be exactly the way I like a burger when I make one at home or order one in a restaurant. I sincerely hope that if you have indeed discontinued this item, that you will consider reinstating it permanently on your menu. I will only be a customer for that particular item - it is the only reason I went to Burger King in the first place and will not be a returning customer if this item is no longer on the menu. You can sell anything if it is promoted properly!

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M
10:06 am EDT

Burger King new hire

My son just got hired last week and worked only 4 days. They told him they were letting him go and didn't give him a reason. They trained him for 2 days in different areas and nobody really didn't want to do anymore training. They didn't give him a chance to learn anything or find a good rhythm to improve himself in a new environment . Just to let you know it was his first job. They really discouraged him by not giving him a chance or a reason! Burger King needs to give there employees time to adjust to new work. I'm very upset because he was so excited to start work and now he's questioning himself that he's no good! The Burger King is in the Colorado mills mall in Lakewood Colorado.

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11:40 pm EDT
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Burger King drive thru personnel

I drove up to drive thru speaker and sat there 4 minutes before saying hello. Then the lady said hold on mam. So I wait another 5 minutes and she was talking on her head set but I could hear here and I thought she said go ahead so I proceeded to tell her my order when she said "I said hold on a minute", as she proceeded to talk on her headset where I heard her calling someone's name which I was guessing was another employee. I was very upset at that point like I was disrespected so I said " are you serious right now" and she came on the speaker again and said " mam I asked you to wait a minute." They weren't that busy it was like 9:20pm only 1 vehicle ahead of me and 1 behind me and I heard other employees laughing in the background so I drove off without ordering what I wanted and that is one burger king I wouldn't go back to.. 10/25/18.

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M
7:28 pm EDT

Burger King food

I ordered the new sourdough Philly sandwich meal and some breakfast items in witch I got very sick and was in drive threw almost 45 minutes no one said sorry for the wait I have diver tic u ites I got a seeded bun now am in extreme pain very sick would like to make this right would like food replaced and more please I might be contacting the board about food poison might be getting a lawyer involved hope someone can contact me asap to get this taken care of I am in a lot of pain please help

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E
6:28 pm EDT

Burger King service no one helped me

On oct.25 at 305 pm I went to 14420 Outer 7th St, Victorville, CA started to go thru the drive thru only 2 cars there I waited over 5 min but nothing moved so I decided to go inside waited over 10 min till someone adressed me at that time said be right with me she came out to dinner room and started to talk to someone else waited another few min then got fed up and went to carls where I was served I less then 5 minis this normal in this burger king

PISSED AT SERVICE
THANKS ED DAVIS

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L
4:12 pm EDT

Burger King customer service

Waited over 20 min to get my order while at airport, in a hurry for my flight. Several customers who ordered after me received their orders before me. Eventually my order just disappeared from the order screen without my being served. I had to go to the counter, where I was told they were out of everything I had ordered except the drink. I received no apology and no refund.

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R
2:41 pm EDT

Burger King philly cheesesteak

Just ordered the new phillycheesesteak sourdough combo and the phillycheese steak regular bun combo, The grilled onions are burnt and old, and what is philly cheesesteak about this item? Its 2 burger patties with a slice of cheese and burt onions. Just because you tgrow some sauteed onions on something doesnt make it a cheese steak. I am very disappointed. And anyone else who loves a good philly cheesesteak would be as well.

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S
12:42 am EDT
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Burger King food order

I ordered through DoorDash and the food was disgusting and inedible. In regards to the Spicy Chicken Sandwich, The chicken patty was extremely burnt and overcooked, cold, and it was difficult to even chew. I decided to just toss it out after a few bites. The sandwich was also missing tomato. The Nuketown Whopper was also missing tomato, cold as well so I threw it out as well. Not happy at all with the money I spent.

Burger King location: 3830 Saint Rose Pkwy Las Vegas, NV 89044 (10/24/2018, order placed at 8:35pm PST)

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10:06 pm EDT
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Burger King food

Poor service food cold and taste horrible missing fries from my ordered workers are rude u need to close this location down I got food poisoning san bernadino ca 92404 off Waterman ave.
What else do u need to know I have called before to complain about similar and I see problem still has not got resolved u need to call your locations from what I see on your guys reviews world wide shut down...

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B
10:01 pm EDT

Burger King closing early and rude staff

I arrived to burger king located on 72nd and stony island at 930pm and they was close. On the door it said the lobby closes at 10pm. A person walked up at the same time I assumed was a costumer and started banging on the door. A employee came and opened the door for the man then I realize he was also a worker. I proceeded to ask why was they close early? The employee was extremely rude and yelled because we are. I asked for a manager he yelled again and pointed to her. I asked her why are they closed early she said call corporate and closed the door in my face

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7:48 pm EDT
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Burger King filthy place and bad management

on Oct 23 2018 we stopped at Burger King on 3314 Greensboro Hwy, Quincy, Fl. I asked to use their bathroom, the cashier said that it was at a separate building outside. While my friend was placing our order I headed to the bathroom. In front of the building housing bathroom were two Burger King employees feeding two large stray dogs. when the animals saw me they ran towards me, and one of them put its paws on me. I am scared of large dogs and hollered for the employees to get them away from me. They did not. The dogs did stop when, I went into a filthy smelly bathroom. Upon my return inside the restaurant I asked for the manager to complain about the dogs, First he said he did not know where the dogs came from and added that they were hungry and deserved to be fed. He could care less that I was scared and upset. I am not even sure if the two employees washed their hands after handling the strays. That manager needs to be fired. I am a senior citizen and am partially handicapped. I could have easily fallen when the dogs came at me. Horrible place and horrible people.

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2:35 pm EDT
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Burger King restaurant often "out of" items

I have gone to the BK at 16004 Shady Grove Rd, Gaithersburg MD 20877 a number of times, including today, only to find they are out of important items. Today it was ICE. In the past it has been Coke products, Hershey's pie, etc.
I am very fond of BK burgers and consider them a treat but half the time I choose another restaurant, like Popeye's, just because I am reluctant to go to BK and find them out of items I want. This has been going on for years, so I don't understand what the issue is with the owner or manager or whoever is responsible for smooth operation of that store. I don't experience that with other restaurants, like McDonald's or Wendy's.
To add to my annoyance, twice I have attempted to fill out a "mybkexperience" report, only to be rejected on the grounds that the reporting period is over. Today I tried multiple times just to fill in the restaurant #, having it rejected time after time because it was too long. When it finally went through (by leaving off the last digit), up comes the "too late" announcement.
Diane Bender, Gaithersburg, MD

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T
10:44 am EDT

Burger King advertisement of food

I stopped at burger king on Mesa st el paso TX to order cheesy tots at 940 a.m. there's a big sign that they are back but the dt person told me that they weren't available at this location. I thought it was because the time but questioning him he said they weren't available at this location. So why advertise? I thought all burger kings served the same food

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D
11:29 pm EDT

Burger King drive through service

Mercy! Fast food?
Consistently waiting way too long in line for my order. Please, half an hour last time!
The place is othello washington. Hopefully you can remedy this. I'd hate to give up one of my favorite restaurants for a quicker one. Oh... By the way, when I finally got my food... It was cold!
How can you expect to have a successful business when it's run that way?

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About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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