Boston Market review: Customer service

On May 22, 2021, I went to Boston Market at the location of 5200 Baum Boulevard Pittsburgh, Pa. It was approximately 4 PM. The store was not busy at all. My daughter and I went to order and the cashier (black girl with dreadlocks with different colors) who was very rude took my order as if it was a problem that we were in the establishment. Whenever asked if a particular item (chocolate cake) was available she said "no" real snappy. My fourteen-year-old daughter said, "Daddy I feel like she is mad at us because she works here, she shouldn't work here if she does not like her job." And the rudeness continued with every customer that came through the door. This female went to the back, we watched her heat our chicken from the chicken sandwich up and started texting on her phone. She had no gloves on, no mask not even an apron. We were not even asked if we needed a drink, I went out to my car and brought our drinks from outside in. She ruined my experience. We drove an hour to visit this establishment to be disappointed with rude customer service and cold food.