Menu
Write a review
File a complaint
Boston Market Profile

Boston Market

www.bostonmarket.com

Learn how the rating is calculated

1.0 1 Review 206 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Boston Market Complaints Page 11 of 11

ComplaintsBoard
N
2:34 am EDT

Boston Market employee

The Boston market in huntington beach, Ca on warner street has the most rudest employee his name is Kenneth seiver he is very rude to customers and he lies and steals from the restaurant I watched him take money and stuff it into his pockets and I can never talk to the boss cause she always busy or not around when I want to talk to her. I think he should be fired for stealing and being rude

Read full review of Boston Market
Hide full review
ComplaintsBoard
J
6:50 am EDT

Boston Market unethical behavior the boston market, in hillside new jersey, 523 chestnut st

As a regular customer that support Boston Market, i know good food when its cooked to perfection, i simply ask the manager for hot chicken from the oven after he gives me chicken that was dry, burned and cold, he rudely reply all the chicken are the same! this man body language was rude and unwilling to provide good customer service, some employee's are rude also, i been there a few times and ask for chicken out the oven and have over heard one telling her manager she don't like me because i always ask for hot chicken, i am shock of the unprofessional people working there and the manager puts up with it, the manager tone was outraged just to serve me hot chicken, i quickly told him it ok give me my money back and left i also told him anyone i know or family will never come back to this Boston Market...

[protected]@gmail.com

Read full review of Boston Market
Hide full review
ComplaintsBoard
M
8:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Boston Market quarter of chicken and quarter ribs

I went to boston market tonight in Hagerstown md the1st time back in years ordered the quarter of white chicken and quarter of ribs the breast was average my wing was gone only had the very end of the wing where there no meat just skin and bone it was hidden under ribs so i didnt c it the ribs were soaky as soaky can get and mostly fat and bone and asked if mixed vegs was soft they said yes but they were not they were cruchy the cornbread was excellent other then that the meal was waste

Read full review of Boston Market
Hide full review
ComplaintsBoard
C
2:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Boston Market disrespect poor customer service

Went to purchase food and was laughed at and ridiculed by the staff due to sexual orientation. I look clearly male and as an officer I when in uniform am referred to accordingly. On Friday 7/5/13 I was treated with respect, I returned to the following day with business partner and was laughed and made fun of by the employee . Then when asked for management, was told "what is there an issue with the food" I stated no I have a problem with the respect I received.
The government respects Alternative Lifestyle Members so to walk in and spend my money and be treated as the topic of the casheir and servers entertainment was very hurtful. Boston Market on Registers town Rd will receive official notifications of the disrespect of the employees

Read full review of Boston Market
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
3:28 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Boston Market burned chicken & bread

Ordered two 3-pc chicken Dinners (Dark Meat ) carry out from the Boston Market Store # 0986, located on Rt. # 159 in Fairview Hts. Il.after leaving the resturant and arriving at home in East St. Louis, Il. my wife removed the dinners from the bag and discovered that the chicken was burned black and dried out also the corn bread was burned and hard, the side dishes were cold and not well done. Unable to contact the store by phone because they were now closed.

Read full review of Boston Market
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
6:08 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Last night, which was Tuesday November 9 2010 we decided to go to the local Boston Market in East Islip NY instead of eating at home. We waited our turn on line to be served. We then placed our order, the plates were filled, we paid for the meal and headed to a table. When we got to the table, we realized that we had forgotten to order one more item which...

Read full review of Boston Market and 29 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Boston Market Category
Boston Market is ranked 40 among 60 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

What are Boston Market working hours?

Mon 8:00 am - 5:00 pm Tue 8:00 am - 5:00 pm Wed 8:00 am - 5:00 pm Thu 8:00 am - 5:00 pm Fri 8:00 am - 5:00 pm Sat Closed Sun Closed