Booking.com review: x11 deduction from my credit card received against actual invoice

I booked to them and received official email from them that they need to verify my bank details. Take note that its official email from them with all my records. Then I received message from my bank that I got a deduction amounting x10 of the value. I immediately called my bank to block my card and cancel the transaction and immediately called the hotel and booking.com as well. Hotel informed me that its phishing while booking.com said they will file a complaint. To my surprised the next day, I received a message from booking.com that they are not able to refund it because its Phishing. How the official email from Booking.com became Phishing? The correct term is SCAMMED not phished. Booking.com & Manhattan Guesthouse deliberately scammed me and try to excuse and blame it to me that I've been phished. AVOID using booking.com at all cost. I have attached screenshot of the email received from them as a proof that its them who has a problem and not me. I know that its not the first time that you did this kind of scamming and you are shameless enough to just ignore complaint like this.

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