CB Vehicle Rental and Leasing EconomyBookings.com Very disappointed – booking not confirmed, no support, no refund

EconomyBookings.com Reviews and Complaints

EconomyBookings.com – Very disappointed – booking not confirmed, no support, no refund

Саша Брижак of US

Jun 16, 2025 8:32 pm EDT

Verified customer

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I booked a car through EconomyBookings and needed it for the same day. Unfortunately, I never received a confirmation, even though the payment was processed. I contacted customer support multiple times – they were not helpful at all and couldn’t give me a solution or alternative.

As a result, I was left without a car when I really needed one, and the charged amount still hasn’t been refunded.

This experience was very frustrating and stressful. I do not recommend using this service, especially if you need a car urgently.

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EconomyBookings.com response

Jun 26, 2025 9:39 am EDT

EconomyBookings.com customer support contacts

Phone numbers

+1 (202) 800-9938

+1 (613) 701-0911

Address

616 Corporate Way, Suite 2-3973, Valley Cottage, NY, 10989, US

Website

www.economybookings.com

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Hello,
My name is Alex and I'm part of the Community Relations team at EconomyBookings. Unfortunately, we could not locate your booking or complaint based on the information provided. To ensure we can assist you accurately, please reach out to us directly via Help Center on our website with your booking reference or further identification details, so our Support Department will get with you in touch. We are committed to addressing legitimate concerns promptly.

Best regards,
From your team @ EconomyBookings

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.