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CB Furniture Stores Bob's Discount Furniture Complaints #382-401
Bob's Discount Furniture

Bob's Discount Furniture review: customer service

J
Author of the review
5:30 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Bobs Discount Furniture advertises that "We care about your complete satisfaction". I purchased a wardrobe closet and waited for delivery. Unfortunately the furniture was damaged upon delivery. I was told I had to set up another date for delivery. I explained to the rep that I had took time off from work to accept delivery and it would be difficult for me to take off again. I asked for the delivery charge to be refunded since this would be appropriate and the rep explained that if There were any other concerns with the furniture I would be stuck with it. I asked to speak to a supervisor and basically she agreed with the rep. I then asked for a refund. So much for the Bobs Discount Furniture slogan "We care about your complete satisfaction".

Bob's Discount Furniture response
Dec 28, 2011 6:24 pm UTC
Bob's Discount Furniture customer support contacts
Phone numbers

+1 (800) 569-1284

+1 (860) 645-3208

Address

428 Tolland Turnpike, Manchester, CT, 06042, US

Website

www.mybobs.com

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Hi Joey, please contact us at bobcares@mybobs.com. We would like to assist in resolving your concern. Thank you, Laura.
Bob's Discount Furniture response
Dec 28, 2011 6:24 pm UTC
Bob's Discount Furniture customer support contacts
Phone numbers

+1 (800) 569-1284

+1 (860) 645-3208

Address

428 Tolland Turnpike, Manchester, CT, 06042, US

Website

www.mybobs.com

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View all Bob's Discount Furniture contacts
Hello Joey, please contact us at bobcares@mybobs.com. We would like to assist you with resolving your concern. Thank you, Laura.
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The complaint has been investigated and resolved to the customer's satisfaction.

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  1. Bob's Discount Furniture Contacts

  2. Bob's Discount Furniture phone numbers
    +1 (800) 569-1284
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    +1 (860) 645-3208
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    +1 (860) 645-3200
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    Public Relations Director
    +1 (860) 214-1145
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    Recruiting Manager
    +1 (860) 812-1111
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    Customer Service
    +1 (860) 474-1000
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    Support
    +1 (209) 929-0840
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  3. Bob's Discount Furniture emails
  4. Bob's Discount Furniture address
    428 Tolland Turnpike, Manchester, Connecticut, 06042, United States
  5. Bob's Discount Furniture social media
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Bob's Discount Furniture Category
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Most discussed complaints

Goof proof
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