We would like to bring it to your kind notice that since July 22, 2017 our telephone bearing no: [protected], installed at our residence (Address given below) is lying dead. We have already many times registered complaint and burble/Telecom discussed with Incharge Khandouli Telecom office, SDO-Khandouli for the same, however it is still not working.
We would also like to bring to your kind notice that for long time we are facing following problems
1. Distance Between pole and telephone set: This is more than approximately 200 meter, drop wire cross three high tension electric lines. This is dangerous at any instance. So please approve 5 pairs cable for the same distance.
2. Incoming Line Showing Busy Tone: Whenever caller makes a call at our no., he gets a busy tone, even when the phone is free and is not in use.
3. Disturbance in Outgoing line: Outgoing line, whenever used, is having disturbance and the voice of the person on the other side of the line is not clear.
You are requested to look into the matter and arrange for rectification of the same and cancel the rent charges during period July to as rectify the problem.
Please confirm by your valuable comments, on my e-mail id (given below)
Hope to receive an early and favorable decision.
Hari Kant Sharma S/o Mr. G.Prasad
Village – Bagal Ghunsa (Ajeet Garh)
Post – Tarrakpur
District – Agra, Pin – 282006
Tel. No. – [protected], Exchange : Khandouli
E-mail – [protected]@rediffmail.com