Bank of America

I had done all the leg work for Bank of America... the claims department has yet to perform a complete and thoroughly investigation.
I have made out several police and Sheriff reports and the CID have recovered other items that was reported. As of today, I continue to received blanketed responses from the claims department without issuing me a refund.
August 3, 2020, my daughter died. On the same day her boyfriend and his mother (police detective) begin using my deceased daughter debit card. I had asked for her items to be returned and was refused. I reported her to The Chief of Police and informed them of the matter. She lied and stated that she had none of the items.
When the CID begin their investigation they received some of the items that was said that they did not have.
I called the bank and reported my daughter death. All accounts were shut down. Weeks later... I received a letter in the mail stating my daughter had been reported deceased erroneously.
Upon, receiving death certificate I went to the local office to handle affairs of my daughter. I learned more than I would have expected a crime against my deceased baby girl.
Calls were made and people remember me calling in and reported the death of my daughter.
As I've said and reported that the two people people would not give me items of my daughter. I did not receive her driver's license, her cell phone, and other items... I had ask for her credit card and debit card. When I turned in both cards I learned that a malicious with intent had been performed. The debit card that I received was a temporary card and the thrives with intent kept the the debit card to commit crimes.
People at the local bank remember my daughter deposit a sim of $20, 000 plus and had the thieve with her. My daughter had even stated that she had inherited this money from the passing of her great grandmother.
The bank records indicates he walked out of the hospital and begin using the credit card on the same day of her death. And on the same day of my daughter being laid to rest.
This young man was so stupid and cocky that he made over 200 hundred withdrawals with many occurred at the same bank in which the account is located. They bank has him on tape making withdrawals from the drive through ATM.
On my daughter's bank statement it states that her last payroll check is deposited to her estates.
As her mother I have the legal documentation as the owner of her estate.
I'm the one listed as her beneficiary on her life insurance. [protected]
As a veteran I departed my business with Bank of America because of bad acts. And I'm fully aware of the large fraud that was committed by Bank of America and the people.

The absolute worst bank I have ever dealt with in my life, you could not pay me to do business with this bank again. Been trying since July to have an auto debit account changed, phone call after phone call and here we are end of October not resolved. On phone now, talked to supervisor, she sends me to online banking who sends me to the auto loan dept who tells me to call online banking. NEVER do business with this bank, and on hold for 20-30 minutes each time. Words can not express my frustration.

My name is Harry Khachikian, a US citizen, residing now in Romania and having an checking account at B.o.A. since 1971.A month ago I was notified of bank's action of blocking my account ( no more payment with my VISA Debit card).No reason explained and no remedy suggested.The attempt of contacting them by direct visit of a bank's branch, obviously, it's impossile, the offered contact phone it's a catastrophy (it's bussy al the time, 24 hours aday), their e-mails are "one sided", so to speak, being impossible to replay.Please advise.Thank you.H.K. My e-mail is : [protected]@yahoo.com

I have had a BOA account for several years. I opened my account when I lived in Missouri. I now live in TN and have been for 4 years. On 9/18/20 BOA Closed my account without any warning because I was receiving unemployment from Tx. The company I worked for is in Tx and paid our unemployment to that state. I have called many times trying to resolve the issue and get my money back. I have proof that my unemployment is a legitimate claim, and told them that I can provide it to them. I have my furlough paper work and last years taxes to show them where I worked and that unemployment was being paid to TX. They are still holding my money and said they can do so for 120 days. Everything I had was in that account including money from auto insurance policy where my daughter had totaled my car. I no longer have a way to pay my bills or replace my car. they said they are going to send it to unemployment. They are still holding it. I have called Unemployment many times checking to see if it has been sent to them yet, and it has not. Unemployment said they will return it to me when it does. I had over $13, 000 in my account. I need this money now. Because of the pandemic each time I call unemployment I am on hold for at least 2 hr just for them to tell me it hasn't come yet. I am sickened by how BOA has treated me as a criminal!

Thank you,
Amy Scallion

Someone accessed my account and took $500. I have tried to report this and file a claim but no one ever answers when I have been transferred to the claims department. I waited on the phone 3hours Oct 19, and two hours on Oct 20. I believe B of A purposely does this to frustrate the customer into giving up and not filing. The bank does not advertise that the claims department is only open 8-10 EST. There are a lot of WST people waiting on the line not knowing they are closed. I believe they do this as one of their trip to get you to give up. I heaved heard that even if you get through the vast majority of claims are denied.

I received a letter from the company saying I am past due on my payments. The last ten years my payment comes out of my retirement account. I feel someone has pocket this money. Jan - Jul 2020 money as on time.

I opened a bank account for my small business on October 7th and got everything in the mail an email that approved my account and sent me online banking information. I then got a letter that they were closing my account. I have no idea why they would go through the process of opening it up if they were going to close it an no one can explain it to me.

Through Justin McDonald, Charlotte NC's BoA, the American Express ATM Card was repeatedly delivered to me during advance fee fraud. Despite the payment of the delivery fee, the delivery was stopped by your agent.
Due to the fact that the content of these ATM Cards was intended to financially limit the spread of epidemics, this transaction came into question with the emergence of COVID-19, as the timely delivery of these ATM Cards could significantly reduce the number of COVID-19 victims.
How is it possible that your banking institution does not respond to such alerts in a timely manner.
All data are substantiated.

I have been applying for a loan modification for 6 months and they refuse to help me out. After I told the im out of work on disability for the past year and its getting hard to pay my bills. Ive sent in every form they have asked. They say they can not prove that I live at the address that is on there mortgage. Ive lived here for 16 years and have been paying them for 16 years. They say since I have a po box and I dont get the mail delivered to my house that I dont live here. They say since my utility bill has my po box as my mailing address even know the utility bill has both service address n po box on it. I went to the utility company and had them change the mailing address to match my service address and gave thgat to bank of america like they asked and that wasnt good enough. They asked me to get my parents utility bill to prove I dont live there. It is crazy they had asked me that. Ive sent a letter to whom it concerns like they asked stating why I have a po box box and why I get packages sent to my parents house. I live in the woods and the mail doesnt get delivered to me. Thats why I have a po box. They refuse to help me and keep getting a run around

I have been on hold 6 days in a row now with bank of america with the wrist department for about 3 to 4 hours a time i've gotten as close as having the risk department pick up the phone and basically the call would drop or I would not reach somebody at all i'm trying to desperately just make my account useful and active again and I can do so with just a simple pickup from bank of america it's been almost two months now and I feel like contacting the risk department is absolutely impossible and not likely please if there's anything I can do to get a hold of somebody please let me know I need to fix my account with bank of america

Recently my card wad closed by boa. I called they told me that Unemployment Office did it and I needed to call UI. I called and they have no idea what I was talking about. I had 360.00 in that account and 3 pending transactions. I received a letter from UI stating direct deposit was rejected. I need thia money to pay my mortgage and utilities. When I talked to boa customer service she told me UI closed it now I am stuck wondering where my monies and deposits are. I was given no explanation for this happening. Please explain this and how I can retrieve these funds. I did get a lawyer on retainer and I will sue if I have to. This has happened to 1000s of people that get their Kentucky Unemployment Checks on this card. Their is a facebook page solely for closed account by boa. Im desperate and have 3 kids and im facing eviction and disruption in electric. Please help me find these funds and the 364 dollars I had in my account.
[protected]
John Smith
09/30/1977
4888
Pin# 0187
814 walnut st Owensboro ky 42301

I have been trying to get a resolution to my unemployment money that was stolen from me beginning Sept3, 2020. I have called BofA 56 times as of today. I spent 6 hours on hold for the claims dept today only to get hung up on when they finally answered. I am contacting the BBB and our states Atty.General and seeking legal action. It was a total of $10, 092.00 that was spent on my card, yet I can't even make a 60.00 withdrawal without having to unsuspended my card every 10 minutes. My name is Shannon Fuentes. My card is [protected].
My address is 83105 Alvarado ave. Thermal, Ca.92274
Phone [protected]
My security question is Tiki.

I have een trying to unlock my card since sep 16th I have called atleast three times a day for almost 3 weeks now I keep getting toldthe same thing to ontact my sponsor but my sponsot says I am clear woth them

It's been since august 21, 2020 I've been on the phone with boa on a constant loop from one department to the next to just be hung up on even after taking the issue up with multiple supervisors. This "flag" that's preventing me from getting a card was placed on my account due to an address change, now I'm about to become homeless again over this mess I've verified and even had Edd note to my account i verified threw them and now just can't get threw. My name is Kyle j kresge 02/13/73 is my dob [protected] is my social and can be reached at [protected] or [protected] I need my card to be issued this isn't right especially during a pandemic this isn't ok to keep my Benifits from Me and it's putting my family at risk now

I have been on hold 6 days in a row now with bank of america with the wrist department for about 3 to 4 hours a time i've gotten as close as having the risk department pick up the phone and basically the call would drop or I would not reach somebody at all i'm trying to desperately just make my account useful and active again and I can do so with just a simple pickup from bank of america it's been almost a week now and I feel like contacting the wrist apartment is absolutely impossible and not likely please if there's anything I can do to get a hold of somebody please let me know I need to fix my account please bank of america

the hang in my face they dont help curse at me and this cutomer service number edd.gov.ca they should be fired someone should really tap in and hear there conversation and they treat the public.

On September 22 2020, I wanted to make an online purchase using apple pay. Funds I was using to make the purchase was on my EDD Bank of America debit card. So I went to add EED to my apple pay but was not able to. That I had to contact card issuer about it. Since I had a prepaid card already added to my apple pay alteady. I figured I just transfer some funds from EDD card to card that's already on file. Then I signed on Bank of America to start the transfer. Everything was fine until I had to put pincode Pincode was sent to my email to verify that it was me. I hit done button then get message saying code is wrong. so I copied the pincode and pasted it and got same message, that the pincode was wrong. Bank of America locked my card right after. I called Bank of America and was on hold 7-8 hrs. During this time. I found out through a representative of BankofAmerica that my card was on hold because I tried to transfer fund to a prepaid card.. I from there, verified myself with fraud department of Bank of America then they sent me to EDD. Told me that EDD will know what im talking about and they they will give ok to bank of america to unblock. I called EDD shortly after and EDD didnt know what verification BofA is asking for. So he didnt know what to do but have me talk to a specialist when they are available. in 2 weeks.
I dnt know what more verification do BofA need. they dnt answer email. I dnt know how to get my money back or if ima get it back at this point. all money that I have is on that card. so I have to survive 2 weeks to talk to a specialist. how much longer after that? will I still be alive after that?

Thank you BofA for protecting me by not letting me have access to my money

I recently applied for a B of A credit card. The application process was very easy, but setting up options for this card — notifications of charges, autopay, and so on — was horrendous.

Using the card was similarly horrendous from the start — purchases questioned, a call to my phone in which the caller (B of A) was not identified, and so on and so on.

And every time I've called B of A, I'm told I'm a "preferred client" (or something like that), yet I've wasted lots of time on the phone with B of A.

By contrast, I've had a Capital One card for years, used it with never any problems.

Bottom line: I will be keeping this card (since cancelling it will reduce my credit rating), but never using it. If you need a new credit card, I strongly recommend against anything from B of A.

A unknown charge I want to seek help I need to know what the issue
In what is really happening on what ever it is
I need help from it
It been since it was closed all of sudden I prior talked with the institution to tell what it is pertaining to bank of america

I will like a compliment on what the next step on what it would be the next step I consent

I have been with Bank of America for 17 years. I had good credit, 2 accounts (one being a AAA card), and a credit limit of $17, 500 on one of my cards.
In June of 2020 I paid my card off for the month as usual. In July of 2020 I didn't get a bill in the mail so I assumed it was still zero. The following month I received a letter from them saying they were closing my AAA account because I had not paid the $40 I owed them for July. I didn't know I owed anything. Turned out it was a once a year charge for a website. I immediately paid it. I called in Sept to pay off my card and found that they had indeed closed my AAA card and had taken my other card from a $17, 500 credit limit down to a $500 limit and had reported the $40 non payment to all the credit agencies.
They are not going to change any of that. So for 17 years I was loyal, careful to make all my payments, had good credit but for $40 they didn't want me anymore. I will be looking for a new bank who values my business. Apparently Bank of America doesn't care about its clients. By the way, there is no one in corporate that you can talk to. You must speak to the people in customer service who answer the phones who have no authority to do anything for you.