The complaint has been investigated and
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Resolved / Rewardcant find the website

I too signed up for dsl and they said after I signed up a check for 50.00 would be in the mail, plus where do you sign up for the rewards except
throught the complaint dept. Is there another site besides


  • Ro
    ronnie woolfolk Nov 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have been waiting for my dsl rebate for over 7(SEVEN) MONTHS and all i get is the run around, they tell me to send the numbers on the box the modemn.

    0 Votes
  • Yo
    Yolanda Fullerton Feb 19, 2009

    I called the att to see if how much I own on my bill. They told me that it was 128.98. I then told them that it was not right Cause I ordor theHigh Speed Internet and the Modem and the shipping with my CreditCard. That is when the person told me that they don't take Credit Cards ordors. now here I am that I met have to pay for everything again.

    -1 Votes
  • Pa
    paul Mar 12, 2009

    when we called att for our service*s we were told about the 100.00 rebate. well nothing has been sent out.can you tell us why? thankyou...p .raymond

    -1 Votes
  • Ne
    Nellie Mar 13, 2009

    I am very disappointed in your company ATT, I have been calling for a referrel rebate, on 12/9/08, 1-4-09, 1/22/09, 2/20/09, 3/13/09, and everytime I call there is a different story, and not the right one. they tell me it take 2-3 wks before I get my referrel rebate. Now they tell me I am not getting it because I did not register in time and I registered my son on 12/9/08, when he got service . and all this time nobody told me that I was not getting it they told me a bunch of lies. Train you people to answer the right questions. i know that there is always a problem with rebates from your company because this also happened to my granddaughter. It is possible for me to still get the rebate? nellie

    0 Votes
  • Ga
    Gary Truwe Apr 22, 2009

    Yesterday I reveived a meiling from AT&T U-Verse, indicating that there was a reward waiting for me, and that I should check the website to redeem and track the status of my AT&T rewards. The website has no such option. What can I do? My name is Gary Truwe.

    0 Votes
  • An
    anna m stalder Jul 16, 2009

    I was promised a $20.00 reward for upgrading, over the phone and with a postcard.
    Went to the web site but nothing worked. My bill jumped from $107.20 to $119.82.
    Please explain!!!

    0 Votes
  • Su
    summers Sep 08, 2009

    i was told i would recieve a $150 visa gift card signing up and and a $50 check. Well, the check is being processesed but why can't i recieve a redemtion for my visa gift card? kristine

    0 Votes
  • An
    Anita Brown Sep 22, 2009

    I A.Brown was told that I would receieve my a free modem in the mail, but when I received my bill I was charged 125.90. I would appreciate if I would be credited my rebate

    0 Votes
  • Sw
    SweetSag12 Sep 22, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I have also gotten the reward, you can all the phone company and have them redeem it with them and get a confirmation order, and if you give the phone company your e-mail they will send you a confirmation online that you will be receiving it on a certain date.

    I have gotten this before, they will send you your check with no problems.

    0 Votes
  • Cu
    Cutie22 Mar 05, 2010

    Try: -- Went through an online chat with an AT&T employee and received the CORRECT website address ! It worked !

    0 Votes

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