J Jul 10, 2019

Signed up for U-verse on June 30 of 2018.
Cancelled U-verse on July 1st 2019 because bill was going up $60.00 because one year was up. When you 1st sign up they charge you right away and prorate your service and your basically paying for service you didn't receive yet. So my bill for June 2019 was my twelve bill. So when I cancelled on July 1st 2019 I should have got a prorated bill from June 22 till July 1st. But they sent me the full bill with increases and told me they stopped prorating bills in May of 2019, 3/4 of the way through my contract.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.