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CB Telecommunications AT&T The ATT.COM website makes logging on to my ATT Wireless account and my Directv Account (separate accounts) a pain in the butt.
AT&T

AT&T review: The ATT.COM website makes logging on to my ATT Wireless account and my Directv Account (separate accounts) a pain in the butt.

J
Author of the review
2:33 pm EST
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The ATT.COM website makes logging on to my ATT Wireless account and my Directv Account (separate accounts) a pain in the butt. When I attempt to login the website recognizes that I have in the past logged in to both my ATT Wireless account and my Directv account, and it presents me with the choice of which username/email address I want to use. So far so good. But once I have successfully logged into one of these accounts, the website seems to remember which account I logged into and on future logins it sends me to the prior website regardless of which account I'm trying to login to today.

So if I logged into Directv previously but today I want to login to ATT Wireless I get a message that I'm trying to login to the Directv website.

I have received instructions to clear my cookies for ATT.COM. This doesn't always work, and even if it does work it only works once. So in a given month I need to login to ATT wireless and Directv multiple times, this becomes incredibly annoying. Please fix this!

Desired outcome: Please correct this login issue.

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    Oct 08, 2024