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At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 6 13
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 33 43
Work days:
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
More...
 

At&t Complaints & Reviews

AT&T Wireless / rude and disrespectful/ lack of service

Fr
french lick on Aug 4, 2017
We are seniors and definitely not tech savvy. We went into the att store in Smith Farms in Owasso, okla for help to download pics that my daughter sent on our new I-phone. Chris told me right off that I needed to come to their information class to learn how to do this stuff, that they were...

AT&T u-verse / internet

Je
Jewel Rose on Aug 4, 2017
I am a professional in the customer service industry and have been for 15 years. This is the worst customer service experience I have ever seen or experienced. My husband and I moved to an area that unfortunately for us, AT&T is the only internet service for our area. We have made an...

AT&T Directv / directv

Bo
Bob De on Aug 2, 2017
One year ago an ATT sales person told me the package I wanted to order Mas Ultra would cost $55 a month on a 2 year contract. I compared the package to one offered by Dish, and the sales rep told me told me again...$55 a month for two years. She must have said "$55" 4-5 time during our...

ATT / directv / cell / internet

Br
Brandon Keskitalo on Jul 31, 2017
AT&T violating rights against disabled consumers: On 6/15/2017 I requested cancellation of service for DIRECTV over the phone to an ATT representative, it was clear that I made the service request for cancellation clear and coherent to the representative over the phone. In mid – July about a...

AT&T / mobile phone service

Ma
marghar60 on Jul 30, 2017
On July 29th I went to AT and T in College Mall, Bloomington IN to get a local SIMcard for my three week stay in the US. I come from Switzerland at least twice a year and have used At and T for my visits for the last 7 years. I brought my small Nokia phone which I have had since 2010 but...

AT&T u-verse / at&t u verse

Ma
Mary Smallwood on Jul 30, 2017
On May 30th a U-verse service tech was sent to make repairs to my U-verse service. My television modem, and cable boxes were knocked out of service. My 32 inch television was connected to one of these boxes. In order to correct my issues with my U-verse service, the affected equipment had...

AT&T / home phone/ internet service

Jm
Jmilks on Jul 30, 2017
Home phone and internet stopped working a week ago. Made a phone call to at&t, only to run circles with the automated system. Called again and finally made contact with a live customer service representative and was informed that the problem would be corrected in a week's time. If there...

ATT / at&t tv billing & directv bundle

Si
silveroak2003 on Jul 30, 2017
We received a flyer offering us to switch from ATT U-verse to using Direct TV and ATT internet for $79.99 a month. On March 25th they hooked up our Direct TV and I called AT&T to ask them to combine our billing for the bundle deal. ATT said that we had to wait a couple of billing cycle...

AT&T / antoine at searcy, ar store

So
Sonyajay2764@gmail.com on Jul 29, 2017
I entered the Searcy store on 7-29-17 because my son's phone quit and I wanted to use the insurance. Antoine met us at the door and asked how he could help. As I explained the problem he advised me that AT&T didn't file insurance claims and he would get the insurance company on the phone...

ATT / tv, internet, phone [bundle service}account no. 101800761

Je
Jetman on Jul 29, 2017
I terminated your service and returned the equipment as per requested on a email to me, with the exception of model VIP 1200 it had been replaced by your service people sometime during one of the many service calls. It was replaced with Model VAP 2500 S/N M9 that is the info on the box. I...

AT and T / free products

Gl
Glenn De Vries on Jul 29, 2017
1. we are long term customers of directv - so we have and account with them 2. our phone being serviced by Verizon stopped working and was advise by AT&T as well as Verizon that we needed a new phone this was in Venice Florida we reside there for six months each winter and stay at an RV...

AT&T / customer service and supervisor

Sh
Shangra Freeman on Jul 28, 2017
I called Att 5 times ..went into the store july 10 to upgrade i already had Asurion to protect phones apparently when i upgraded it started from that day not freaking fair all i did was got a new phone which i have done before its bad enough i give att almost 700 a month for cable...

AT and T / no service near or in house

Al
Alison Pryce on Jul 27, 2017
I have an iPhone 7 phone. All was well until July 9th when I lost service. Apparently a tower was down and I was told it would be repaired. 19 days later and I have been given the run-around. I keep getting messages, saying I would be back in service "tomorrow." I requested a boost to the...

AT&T Store / in store customer service

Ha
Hair4dee on Jul 26, 2017
Coy, Connor Owen and Miranda C. At my local store in oxford ala. .. I made a cash payment on 6/23/17. I got a notification in july that my payment was not received thus I went to the store to clear up this matter. When I asked for the supervisor I was told he was at lunch by miranda c...

AT&T / at&t goes against their word

Ki
Kim Hanna on Jul 26, 2017
We decided to cancel our Att/direct tv acct soon after they merged. I had been a long time customer of both independently. However, after the merge the cost was atrocious. So I contacted them via chat explained that I wanted to cancel. Of course we went through the process of them trying...

AT&T / constant and rotary phone calling

Mu
Muddobber on Jul 23, 2017
The most recent is the "your credit card is ok". It always says that if I do not wish for any further calls, press 3. I usually do. Two times I pressed 1 so I could ask them to never call again and was hung up op before I could ask. Today 7/23/2017 we have had six by the same people...

AT&T Prepaid / multiple charges for one text

Pr
problemswithatt on Jul 23, 2017
ATT prepaid is charging me multiple times when I send or receive a text. I've called them twice and can't get a resolution. The customer service agent is polite but being located in a foreign call center, doesn't seen to have any authority to fix this. I wonder how many other people are...

ATT / uverse and internet residential billing

Po
Portal on Jul 21, 2017
AT&T Account #115741959 I contacted AT&T on May 16, 2017 to discuss my monthly bill charges. They had gradually increased and I wanted to reduce the bill. The monthly charges had exceeded $200. The representative told me that I would receive a credit on my account and that the billing would be...

AT&T / landline and internet

St
Steph A. on Jul 19, 2017
Since Tuesday, 7/18, I have been without a land line and internet. I have been on the phone with AT&T tech, Sales and customer service because everyone keeps transferring me. NO ONE WILL HELP ME. One person says my internet needs to be fixed first. The next says my phone line needs to be...

AT&T / wireless service

Sy
Sylvia Bennett on Jul 17, 2017
ve had Directv and ATT service for approx 2 months, it has been a nightmare. I paid my wireless bill in the amount of 320.00 3 days later my service was interrupted for non payment. Since it is impossible to speak with a representative if your phone is disconnected, I was forced to pay an...

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