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AT&T Customer Service

1537 Reviews

AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
Atlanta
Georgia
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
45 65
+1 888 333 6651(Order New Wireless Service)
1 0
+1 877 782 8870(Check Wireless Order Status)
2 0
+1 314 925 6925(Support For Travel Abroad)
1 0
+1 800 901 9878(AT&T PrepaidSM)
6 8
+1 844 827 7057(Order New U-Verse TV Service)
1 0
+1 866 861 6075(Order New Internet Service)
1 0
+1 800 331 0500(Wireless Customer Service)
14 32
+1 866 294 3464(ConnecTech PaidTechnical Support)
2 0
+1 866 435 3264(Dial-Up Billing & Payments)
1 0
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 0
+1 866 861 6075(Order New Digital Phone Service)
1 0
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 0
+1 855 288 2727(Digital Life)
1 0
Plus

AT&T Complaints & Reviews

ATT Co. / tv service cable

Ci
Cicinelli on Sep 4, 2018

7/11/2018 Request new service by internet as the pack price will not be for queens, cancel. Follow a new request as onlt cable with att co, for 6062 70th ave, as to follow they send The orden the men follow the conection can not do internet pack, ok. Follow internet with spectrum. But after...

AT&T / land line service

He
Helen Bassett on Sep 3, 2018

In June, 2018 I tried to end the service for phone number 979 830 9133. I was told that the bill had not been paid. I had not received the bill as it was being sent to an email address that I did not have access and I could not access the My account and neither could the customer service...

AT&T / reconnecting cancel service

Ka
karlecia on Sep 1, 2018

Due to the Executive Office Manager (Shannon White) I canceled all my service in June 2018. Due to medical issues, I needed reliable phone service (Landline not VOIP) so on 09/01/18 I decided to keep my landline. Therefore, I called to reconnect the service and spoke to a Account Manager...

AT&T / horrible customer service

Ky
Kyle Hudson on Aug 30, 2018

After spending 4+ hours calling AT&T and my bank over a charge back of $160, I called in again on 8/30/18 at 3:10 ET to try and locate the source of the problem. I got on the phone with Rodrigo Godoy #RG5947 out of the Salt Lake City call center. Mr. Godoy was beyond reprehensible in how...

AT&T Wireless / at&t wireless

Bl
blindman123 on Aug 30, 2018

WILLIAM SIROIS 860-326-8980 billsirois@outlook.com AT&T For over 3 weeks now I have not been able to view my data usage or phone/text log on either your website or phone app. I have called customer service many time & they have opened many tickets. It goes round & round but never gets fixed...

AT & T / cell phone customer service.

Dm
dmf1952 on Aug 29, 2018

Tried to change my cell to a new number. Followed prompts online, said new number was available. Got email that my new number was now working. 2 hrs later I had no service. When my daughter tried to call me on the new number, we found out it belonged to someone else..Called AT & T c.s. to...

ATT.com / lied over the phone, broke agreement, erroneous charges

Je
Jeff1984 on Aug 28, 2018

I was told that my installation fee would be waived because of a past dispute with AT&T that was resolved through the Better Business Bureau. I called to setup service and informed them of this and they assured me it would be honored. It has not been honored. My first bill carries the...

ATT / wireless bundle

St
Streethawk11 on Aug 27, 2018

At&t hooked us with a bundle of two phones and Uverse tv service at a discounted price and a gift card for $300. $300 never came. Discounts never properly get applied. Always get huge bills sent out to us. And the customer service is the worst. They talk sweet and all but no actual or...

AT&T / billing and specials that are not honored

Gk
gkgoodman on Aug 27, 2018

I signed up with AT&T / Directv there was a special to get $200.00 if you keep there services, But I was told the person that hooked up my cable did not turn the paper work in so they were sorry but would not honor there agreement. Also everytime I try to call about a problem I never...

AT&T / at&t internet

Te
Terri Raymond-Smalley on Aug 27, 2018

I called ATT in June to see if they could offer me any deals that would reduce my bill. I was offered a $5 monthly discount! I then found another provider, Xfinity, for my television and internet service. I not only have a lower bill but I have better service, more options and I added a...

ATT Uverse / billing

Ki
KimDan on Aug 25, 2018

I have been a long time customer for the past 20 years. We decided to change our service due to no service when our truck broke down. We switched on the day that our next billing cycle started and even went down to ATT store and spoke to the manager. We received a bill for over $185.00 I...

ATT / difficulty unlocking phone

Ri
Richwester on Aug 25, 2018

Due to no cell service available at new address, we were forced to change carriers & AT&T was very slow in locking a device as the computer said a balance was owed yet live people said no balance was due. I was supposed to get a call on 8/23 saying the issue was resolved & the phone would...

ATT / att mobile billing and accounting

Ec
ecnorton on Aug 25, 2018

My ATT Mobile Account number is: 565308847. My name is: Edward C. Norton. My complaint is as follows: I closed my ATT Account on April 2, 2017 and paid the final billing. ATT informed me that I did not pay my final bill. I disagreed and asked for ATT to provide additional information;...

AT&T Wireless / customer service

Ye
Yeanell on Aug 24, 2018

AT&t Wirless has the worst Customer Service ever. Their managers needs to be retrained. Wheres is the loyality as they use for their slogan. I advise anyone to please stay away from AT&T they are the worst out there. I've called in every month because of my bill being wrong . Today I'm on...

ATT / direct tv

Ti
Tina Ann on Aug 21, 2018

On May 22, 2018 I called Direct TV because my 2 yr contract was expiring on May 25, 2018. Gesinius ID#2162 told me my same service( EXTRA Package) would be $55.00 per month with a total of $67.00 plus tax plus $8.99 for the protection. When I get the bill in June I was charged $114.36. I...

AT&T Wireless U-Verse / all

Ab
ABear56 on Aug 20, 2018

AT&T are a bunch of worthless money hungry zeros who have no understanding or caring regarding their "long term" residential and wireless customers. I have been with them long enough to witness them lose any resemblance of a customer concious providor. I strongly suggest ALL...

AT&T / $direct tv service (customer service)

Ea
Earnestine Poe on Aug 17, 2018

On 08/13 I contacted ATT and requested assistance with lowering my bill. The representative I spoke with advised of specific promotions that could be applied to my service and offered services for 1 year. Home Phone: $25 Internet: $30 I contacted the office back on 08/17 regarding my...

AT&T Connectech / technical service

Da
David 67 on Aug 16, 2018

I might understand if the technician was unable to solve a problem with a non-AT&T piece of hardware, but after several hours and their taking remote control of my PC, they were unable to open the ports on their own AT&T router! I was told when I purchased the service that I could cancel if...

AT&T / subcontractor verbally abusive

No
not applicable1 on Aug 15, 2018

The City of Margate City Manager's Office received a complaint of an AT&T subcontractor being verbally abusive to resident [removed], at [removed]. She had expressed concern for the pole in the yard being a hazard to her young grandaughter as well as, as owner, being responsible...

ATT Wireless / wireless service

Ki
kit60 on Aug 15, 2018

 I'm writing to let you know that I was scammed by an AT&T Representative. I called August 8, 2018. I wanted a 45$ a month prepaid plan. I had just stopped service with Straight Talk. AT&T Service was set up on my iPhone 6s Plus, and I thought all was good. I had perfect reception with WiFi...