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AT&T Customer Service


AT&T Inc.

575 Morosgo Dr., NE Rm 14f67
United States - 30324-3300

Customer Support Phone Numbers

+1 800 288 2020(Customer Service)
46 73
+1 888 333 6651(Order New Wireless Service)
1 1
+1 877 782 8870(Check Wireless Order Status)
3 1
+1 314 925 6925(Support For Travel Abroad)
1 1
+1 800 901 9878(AT&T PrepaidSM)
7 9
+1 844 827 7057(Order New U-Verse TV Service)
1 1
+1 866 861 6075(Order New Internet Service)
1 2
+1 800 331 0500(Wireless Customer Service)
15 34
+1 866 294 3464(ConnecTech PaidTechnical Support)
3 1
+1 866 435 3264(Dial-Up Billing & Payments)
1 1
+1 877 990 0041(Order New Fixed Wireless Internet Service English)
1 1
+1 866 861 6075(Order New Digital Phone Service)
1 2
+1 866 975 0050(AT&T PREPAID Wireless Home Phone)
1 1
+1 855 288 2727(Digital Life)
2 1

AT&T Complaints & Reviews

AT&T / customer service

Harvey Schmidt on Sep 22, 2018

I took delivery on an ATT trimline land line phone a week or two ago and upon receiving it immediately realized it wasn't what I needed because it does not have caller ID--my mistake. I then called a phone number for (what I thought was) the local ATT office in Leominster, MA, and was told...

AT&T / phones not paid off as part of an agreement for a special ran last april, I believe it was.

Dale Needham on Sep 21, 2018

AT&T ran a special on the 8+ S phones (buy one get one free, plus reward cards back). My wife and I decided to switch carriers and go with att to possibly save some money by combining our three phones with Direct TV and internet. the third phone of ours is held by my mother in law in...

ATT Uverse / uverse

Trish Labbe on Sep 19, 2018

On August 18, 2018 I received a call from ATT about my Internet. They persuaded me into switching from Dish TV to Direct and bundle Internet. I was told it would only cost me approximately $80 per mo. After the installation the Direct TV/Uverse is not working properly and they will be out...

AT&T / telephone wire hanging down from the pole into the weeds.

Fred Sayre on Sep 19, 2018

I was mowing on Sept 19, 2019 on a riding lawn mower when I ran over some telephone wire in the weeds. One end of the telephone wire was in the weeds(I could not see it, the weeds were about 12 inches tall) and the other end of the wire was still attached to the telephone pole. When I ran...

ATT Uverse / uverse

Donna Kay Smith on Sep 17, 2018

This account, while in my name, was an account for phone, fax, and internet service for my husband's business. He is the owner of a small business of which he is the only employee and for which I handle the books and company service records. In August, prior to his closing one office and moving...

AT&T / inadequate wireless billing resolution (ticket# cm 20180720-134616365)

Lee Sias on Sep 16, 2018

I noticed in late June my July 2018 wireless billing statement an unusual increase in charges (doubled amount) and made an inquiry to AT&T customer support. I was informed by the AT&T representative that it appears the charges were from an overseas call through a third party application on...

AT&T / cell phone roaming

John P. Wells on Sep 15, 2018

Prior to travelling to Europe last month I called customer service and agreed to a plan called "Passport" for a charge of $60 to minimize my roaming cost. I received a bill for $300 for roaming charges and the Passport was never applied. I called for help. First time the customer service...

AT&T / direct tv

Kathy Major on Sep 14, 2018

I tried to handle this on a chat line with Steve three days ago and thought it was resolved. DirectTV had installed my neighbors dish on my property a couple of years ago without my permission. I was home at the time. My area has a lot of trees and is hard to get a signal. My neighbor then...

ATT / wireless

Vkot on Sep 12, 2018

I planned to leave the country in a day, so I contacted an AT&T support service to cancel all my plans at the end of the current billing period, which would be in 5 days. I was assured everything is settled. However, I haven't got any post call mail notifications or any emails proving the...

AT&T / directv

Shrwood on Sep 10, 2018

After so many years with DirecTV it may be time to leave. Love the service, but I sincerely believe AT&T/DirecTV management is just cheap. Your customer service is great, when you can get them. But, waiting over 30 minutes is just stupid and crazy. Hope you all get it together one day, a...

ATT Uverse / landline service

Andriette Ward on Sep 10, 2018

Your customer service in nonexistent. You should not be allowed to provide services that require you to interact with people if you are not going to make sure that HUMAN BEINGS are available to address our concerns. Three months ago, I paid AT & T $100 to install a new jack to a newly...

AT&T U Verse and beIN Sports / financial differences concerning programming cost

cyclesailor955 on Sep 9, 2018

At&t u verse and bein sports are at odds over programming cost and as result at&t u verse has stopped broadcasting the bein sports network. I do not appreciate me, the consumer being short changed as I am still paying for the bein sports network and at&t u verse has stopped broadcasting bein...

AT&T / high billing for my wireless phones

Bob-Barb Wilmot on Sep 7, 2018

I contacted an AT&T service representative, via a phone call, and signed up AT&T services which included two wireless cell phones and Direct TV. Billing for these services started on June 1, of 2018. For the plan that I selected, the two wireless phones were to be a total of $84, 52 and...

AT&T and DirecTV service / por customer service knowledge of product

Ulmi Pozo on Sep 6, 2018

I called be having one of my channels been cancelled the lady remove a package that I had called the next day i call that I did not removed a package for my account which I never approve a channel has been cancelled from my account which I'm filing complaint for bein sport Channel has been...

AT&T / at&t small business phone lines

Tracy King on Sep 5, 2018

I manage an apartment community with 14 phone lines. In October, our services were cut off because payment had not yet been received. I made the payment over the phone, and the rep assisting me explained that we were not in a contract and she could save me money by bundling our lines and...

AT&T / tv, internet & home phone interruptions

Ronnie Oliver on Sep 5, 2018

My name is Ronnie Oliver Account # 102682316 Phone Number 313-371-3771 The following is a List of TV Interruptions August 20, 2018 at 9:10 am and 4:30 pm lasting for about 5 minutes . August 22, 2018 at 11:47 am lasting about 8 minutes. August 23, 2018 at 8:27 am, 12:07 pm, 3:45 pm &11:15...

ATT Co. / tv service cable

Cicinelli on Sep 4, 2018

7/11/2018 Request new service by internet as the pack price will not be for queens, cancel. Follow a new request as onlt cable with att co, for 6062 70th ave, as to follow they send The orden the men follow the conection can not do internet pack, ok. Follow internet with spectrum. But after...

AT&T / land line service

Helen Bassett on Sep 3, 2018

In June, 2018 I tried to end the service for phone number 979 830 9133. I was told that the bill had not been paid. I had not received the bill as it was being sent to an email address that I did not have access and I could not access the My account and neither could the customer service...

AT&T / reconnecting cancel service

karlecia on Sep 1, 2018

Due to the Executive Office Manager (Shannon White) I canceled all my service in June 2018. Due to medical issues, I needed reliable phone service (Landline not VOIP) so on 09/01/18 I decided to keep my landline. Therefore, I called to reconnect the service and spoke to a Account Manager...

AT&T / horrible customer service

Kyle Hudson on Aug 30, 2018

After spending 4+ hours calling AT&T and my bank over a charge back of $160, I called in again on 8/30/18 at 3:10 ET to try and locate the source of the problem. I got on the phone with Rodrigo Godoy #RG5947 out of the Salt Lake City call center. Mr. Godoy was beyond reprehensible in how...