Menu
For Business Write a review File a complaint
AT&T

AT&T review: Fiber line burial

R
Author of the review
1:11 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had fiber installed on 08-14-23 and was advised by the technician that the line would be buried by 08-28-23. Here it is 09-01-23, eighteen days later and no one has shown up to bury the line. This is the third time that I have had service with AT&T and both of the other times they failed to come back and bury the lines. The customer service from AT&T is the absolute worst of any company in the United States. I was given a number of the installation technician if the line wasn't buried by the 28, but when I called, I never got an answer and there was no voice mail to leave a message. Since then, I have made several calls and each time I only received the run around, told not my department, I will send you to someone that can help you. And each time I have to give my name and account # and pass code only to her I will check to see what the problem is and then let me connect you to someone else. But they make sure to bill you every month and God forbid your a day late because they will charge you a late fee.

Desired outcome: How about finishing your damn job!! Get the lines buried by the time frame given. And for God's sake come bury this fiber line before it gets damaged, because if it gets damaged, I'm not paying to have it replaced.

0 comments
Add a comment

More AT&T reviews & complaints

AT&T - Carl blust 353
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T - Uverse equipment returns 348
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
AT&T - unauthorized bank charge 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T - billing rip-off 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AT&T - at&t rewards 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. AT&T Contacts

  2. AT&T phone numbers
    +1 (800) 288-2020
    +1 (800) 288-2020
    Click up if you have successfully reached AT&T by calling +1 (800) 288-2020 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 288-2020 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number
    Customer Service
    +1 (888) 333-6651
    +1 (888) 333-6651
    Click up if you have successfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (888) 333-6651 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number
    Order New Wireless Service
    +1 (877) 782-8870
    +1 (877) 782-8870
    Click up if you have successfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 782-8870 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number
    Check Wireless Order Status
    +1 (314) 925-6925
    +1 (314) 925-6925
    Click up if you have successfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (314) 925-6925 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number
    Support For Travel Abroad
    +1 (800) 901-9878
    +1 (800) 901-9878
    Click up if you have successfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 901-9878 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number
    AT&T PrepaidSM
    +1 (844) 827-7057
    +1 (844) 827-7057
    Click up if you have successfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (844) 827-7057 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number
    Order New U-Verse TV Service
    +1 (866) 861-6075
    +1 (866) 861-6075
    Click up if you have successfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 861-6075 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number
    Order New Digital Phone Service
    +1 (800) 331-0500
    +1 (800) 331-0500
    Click up if you have successfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 331-0500 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number
    Wireless Customer Service
    +1 (866) 294-3464
    +1 (866) 294-3464
    Click up if you have successfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 294-3464 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number
    ConnecTech PaidTechnical Support
    +1 (866) 435-3264
    +1 (866) 435-3264
    Click up if you have successfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 435-3264 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number
    Dial-Up Billing & Payments
    +1 (877) 990-0041
    +1 (877) 990-0041
    Click up if you have successfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 990-0041 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number
    Order New Fixed Wireless Internet Service English
    +1 (866) 975-0050
    +1 (866) 975-0050
    Click up if you have successfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 975-0050 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number
    AT&T PREPAID Wireless Home Phone
    +1 (855) 288-2727
    +1 (855) 288-2727
    Click up if you have successfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (855) 288-2727 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number
    Digital Life
    +1 (410) 739-2095
    +1 (410) 739-2095
    Click up if you have successfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (410) 739-2095 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number
    Director Of Sales
    +1 (469) 216-8520
    +1 (469) 216-8520
    Click up if you have successfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (469) 216-8520 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number
    More phone numbers
  3. AT&T emails
  4. AT&T address
    575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States
  5. AT&T social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 03, 2024