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CB Telecommunications AT&T Business practices
AT&T

AT&T review: Business practices

D
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1:40 am EST
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My services have been suspended although I made payment arrangements. The lady I spoke with failed to enter it to my account. They turned my services off because of it and they refuse to listen to the conversation which will prove I did set up payment arrangements. I purchase a Samsung Galaxy from AT&T. With in 2 weeks I started having problems with the phone. I contacted AT&T technical support who told me the problem was in the phone and I needed to contact Samsung. I contacted Samsung and they told me to contact AT&T. After going back and forth with these 2 companies AT&T replaced the phone

Claimed loss: $ 400

Desired outcome: I want AT&T to refund my money back because the phone they sent me was just as bad as the new phone. I am still paying for a new phone but I have a old phone.

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