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At&t Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 6 12
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 32 40
Work days:
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
More...
 

At&t Complaints & Reviews

AT&T / vicksburg ms store

Ak
akinstley on Mar 13, 2017
Hello my name is Amber Kinstley and I want to file a complaint with At&t on their store in Vicksburg ms. I went into the At&t store in vicksburg ms on 3/9/17 to file an insurance claim on my phone. The man that helped me was very helpful and filed the insurance claim and told me I should...

Vista AT&T / charged multiple times for services not ordered.

Sk
SKG1 on Mar 11, 2017
After reviewing my bank statement I was charged a total of $103.03 which resulted in having to pay two over draft charges. My statement shows they were recurring charges from VISTA *A T&T 11950 SW Garden Place 866-608 and missing the last 4 digits. 1/30 Ref#636552000881 for $22.40, 1/9...

ATT / wireless - unlocking device, cancelling account

Ka
Karthi5 on Mar 10, 2017
Due to increase in monthly rates for grandfathered unlimited plan, I made the decision to move my wireless account along with my dad and sisters to another carrier. Note: I had been with ATT for over 10 yrs. On March 3rd: paid early termination fee as requested by ATT Customer Care for my...

AT&T / internet/email

Je
Jenny Alexander on Mar 9, 2017
AT&T has been advised more than once about the fact that digitalpath.net emails are not delivered to any sbcglobal.net users. Many complaints have been filed and still we are unable to email anyone with the sbcglobal.net users. This keeps us from doing business...sending our construction...

AT&T / directv/at&t bundle package

Ly
Lynda O'Dowd-Morra on Mar 6, 2017
Direct TV & AT&T overdrew our bank acct. From 1/27 - 2/1 by $721.00 due 2 unauthorized chgs. We have several hundred $"s in OD fees & I was forced 2 pay a $106.00 bill they removed from my credit via Credit Karma in 2015.This caused a domino effect leading to a negative bal this month too for $671.00. We want all charges returned & cancel our acct.

AT&T / tv commercial

Tr
Tripster on Mar 4, 2017
Obviously the people who designed the commercial with the man screaming in the shower never had the misfortune of ever being in a mental hospital. Those are the horrifying sound you'd hear there. I have horrendous flash backs every time that commercial comes on. People screaming like that...

AT&T Beltline and the Tollway / cell phone

Ca
CatherineR on Mar 2, 2017
3/2/2017 - I drove my friend who recently had surgery and could barely walk to the AT&T store as her phone quit working while in the hospital. They said they could not fix it and she would have to buy a new phone. She was on a cane and barely walking but Ashley had her walk across the...

AT&T / warranty department

Pl
plh333 on Mar 1, 2017
My son who is away at school, phone broke 2/17, the screen is black, after buying it 9/16. He took it to AT&T in Boston who told him to call warranty and get a new one. He told him to tell them the phone was in perfect condition, no cracks, water damage etc. but he could not get into the...

AT&T / internet service

To
Tom on Feb 28, 2017
I paid my bills in time but my Internet is not working! I contacted AT&T support service and they said they had an error and promised to fix everything as soon as possible. It is now third day and my Internet still is not working!! I called AT&T and demanded some reasonable explanation and...

AT&T / cable still not buried after over 3 months. one excuse after another!

Ca
carolthurber on Feb 24, 2017
Have been waiting over 3 months to have cable buried that AT&T promised to have done in a week. After numerous calls regarding cable needing to be buried for not only safety but aesthetics as well, I've still got this ugly, dangerous cable hanging out on my front lawn. All I get from AT&T...

AT&T / business phone service -

Ds
Dschott on Feb 23, 2017
Our company - Anderson Machinery Co Acct #171-800-3346 001; Corpus Christi, Texas.. is now on day 4 of no phone service. On Monday February 20th before 8am.. a thunderstorm took down all electricity.. it was restored at 12:30pm.. except for the phone service . On Tuesday, Feb 21st.. 8:35...

ATT / tv and internet service

Wi
Wilfredo Feliberty on Feb 21, 2017
I completed a 1 year agreement with AT&T paying $89.00 per month. After 1year contract was completed my bill doubled to about &180.00 a month. I cancelled 30 days after my first bill. I was refunded my overpayment as I always paid early. After a few month I noticed I was in collections for...

AT&T / dsl service for small business

Jo
joosoebang on Feb 21, 2017
I brought my old modem and requested for same kind of service when I moved my store to a new location. The old modem is the one still being used at this location. But AT&T Charged for a new modem which I did not even receive, and increased internet service fee without a notice or my...

AT&T / at&t commercial

Up
upset225 on Feb 20, 2017
Would you please take off the disgusting ATT commercial with the guy screaming in the shower. I have to mute my tv every time it comes. What is the ####ing reason you have people screaming at us on your commercial. It makes me HATE your company. I would switch to another internet/phone...

AT&T / unauthorized charges

Da
Dale Horne on Feb 17, 2017
Robert Horne 1103 Bern Circle Anderson, SC 29626 dalehorne123@gmail.com We cancelled our service. AT&T waited 3 months before disconnecting. This ran up a bill of over $2, 000. We continually complained. They finally reduced the charge to $1500. They ignored our complaints and turned thi...

AT&T / account was never put on vacation hold after 2 phone calls and an att autopay showed paid with at&t but never deducted from our bank account

De
Debbie Perrine on Feb 17, 2017
I called in December 2016 stating that I would like to put our att uverse tv, internet and home phone service on vacation hold from January 10, 2017-March 22, 2017. I spoke to someone in early February in regards to our January bill and was told it would go on vacation hold on the next...

AT&T / installation of neighbors at&t services.

Me
Memow on Feb 2, 2017
ON 12/31/2016, AT&T stretched a utility wire from the utility pole on the west side of my yard, across our backyard to our neighbors house on our east side. WHY? There is an utility pole in the east side neighbors backyard. TWO weeks later an AT&T employee came to complete the work of...

AT&T / unethical behavior, unauthorized phone charges

Ch
chokolyte on Jan 30, 2017
On 12/29/16 I went in to upgrade my old phone. The cashier informed me that there were a few free gifts which came with the purchase of the phone I was getting. I was excited about the free gifts, who wouldn't be. My husband & I were there for over 3-4 hrs listening to this cashier talk...

AT&T Direct TV / internet cable

Ma
margaret lipsie on Jan 23, 2017
Broken contract... I have been with this company for as little as 120 days and i have had nothing but broken promises. I was promised excellent service, i have had none as i have come to find out so i have been told because of where i live (Being in the heart of the city) (Not even in the...

AT&T Internet / unethical behavior

Ne
Netlace on Jan 21, 2017
Since our new home was built and our "landline" service in 2012 was installed we have had constant issues. First off we were not informed we had a uverse line installed and not a landline. The line has terrible static, can hear clicks when in use and even heard others talking. Bank account...

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