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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

Phone:
+1 800 331 0500(Wireless Mobile) 1 5
+1 800 901 9878(Wireless GoPhone) 1 4
+1 800 288 2020(Digital TV/Internet) 27 29
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
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AT&T Complaints & Reviews

AT&T / Telephone truck damaged my mailbox

Na
Nancy Holland on Aug 2, 2016
on July 28th AT&T came to bury cable. Truck was parked in front of my mailbox. after they left and I went to mailbox, the mailbox had been damaged as well as the glass globe light above the mailbox. no one came to my door to tell me. I am sure the truck is damaged. I called Christopher...

AT&T / At&t + directv bundle

Th
thetexpat on Jul 29, 2016
Just less than two (2) weeks ago we moved 6miles to a house in Cleburne TX. Prior to that we were in an unincorporated part of the county near Cleburne. We had AT&T Uverse installed at the first house and wanted to retain when we moved into the town. Well, according to AT&T we are 'SOL'...

AT&T / Tasha richards rep for at&t business solutions problem

La
Lawrence Bigdaddys on Jul 28, 2016
On Tuesday July 26, 2016. Tasha Richards came into our business with an ATT flyer and a business card representing that she works for ATT. She proceeded to tell us that there would be techs in the area switching to new upgraded types of Internet and phone lines, that the copper wiring that...

AT&T / Cable and internet

Ku
kuu on Jul 26, 2016
hello, I am so tired of dealing with AT&T. If you don't baby sit them every step of the way they will find ways to rip you off. I love the service, hate the billing and various ways they come up with to rip off the loyal clients. I negotiated with them to remove some channels so...

AT&T / Switcher reward

Ka
Kathy12345678 on Jul 25, 2016
On March 31 I switched 4 phones from Verizon to AT&T. I sent 2 phones back to AT&T since the local store was a franchaise and the Baybrook Mall store said they wouldn't take the 2 phones I was trading in (iphone4s and Moto RAZR). I was assured by the AT&T phone...

AT&T / Credit management fee $449

At
AT&T Poor Service on Jul 17, 2016
AT&T charged me a "Credit Management Fee" under their contract which they refer to customers on the phone as a deposit. They are making customers feel that this is refundable due to a low credit score or just moving to the country and justifying this charge. I moved with a credit score in...

AT&T / Phone and internet service

Sb
SB1757 on Jul 12, 2016
I have had service with AT&T for 16 years. We live in an area where my only option is AT&T or I would change service. I have been very patient with them all these years, but now I am at my wits end! I started a business in my home which requires heavy internet usage and VOIP phones. I...

AT&T / Customer service

Sh
Shekia S. on Jun 29, 2016
7/24/16 is when the incident started. It continues until today 7/29/16. i live in Vicksburg Mississippi. Don't know where i was calling but the numbers are 1-888-957-3714, 1-855-367-9381, and im sure it's about 3 more. I am so tired of talking to uverse about the order i made. I...

AT&T / U verse internet, u verse phone and wireless support

Te
Terry Maupin on Jun 22, 2016
I would have directed this locally, but I don't think there is anyone locally who can address my concerns, and I hope that someone reads this and directs it to the appropriate people. I had been carrying a flip phone for years with service from Sprint, and that served me well. One of my...

AT&T / Have trouble with billing since nov. 2015, help

Fr
Franklin & Joan Stephens on Jun 4, 2016
We signed up with at&t last nov. When a rep came into our home and gave us a price of $122.14 monthly which sounded great to us. We are senior citizens with a very, very low income and it was a better price that we were paying to bright house. Since then every month the billing is way...

AT&T / U Verse

De
Debby12 on May 31, 2016
Over 6 months ago (November 2015) I called for help with my answering services. First of all, when we have a caller, when I answer the call, there is no sound for at least 5 seconds when finally there is a connection with the caller. If I am not home, the phone goes to voicemail, but the...

AT&T / U verse internet

Br
Brian Mazakas on May 24, 2016
I had DSL for years. Back in 2014 I was sent a letter that my DSL service was not going to provide the 1.5 speeds so they were changing my account to be a lower rate account. They did that and I paid about $30 a month for a yr then it went to $32 then to $34 then to $36 then to $41 when I...

AT&T / Credit management fee

Jo
John Jones144 on May 17, 2016
AT&T took my deposit as a Credit Management Fee. This was $449. I originally spoke with Alicia who had worked in their customer service over 10 years and i confirmed this was a deposit. It was never confirmed to me it was a Credit Management Fee that was non-refundable. I spoke with her on...

AT&T / Customer service, at&t u-verse

Ho
horrified1 on May 11, 2016
We have AT&T U-Verse as our internet supplier and over the past six months since I moved in to the apartment wireless service has been questionable and dropped out often. After a few disgruntled calls to AT&T we were finally able to get a technician to come and test our...

AT&T / U Verse TV

Gi
Gigi Abrogina on Apr 29, 2016
I am very frustrated with the AT&T Uverse customer support. On Monday, April 25th, my internet service was cut off. I came to realize that I was month behind my bill, and the amount of total due was $390 something dollars. I was very shocked because, I was only supposed to pay for...

AT&T / U Verse

Ta
Tamanna Hasin on Apr 28, 2016
I did request for uverse TV for my home on January 29th, 2016, after several attempt because of connection issue they were able to do the installation on February 18th 2016. After I receive service I wasn't happy with it at all. It was getting frozen every 2 min, I was surviving. I...

AT&T / Visa reward gift card, for change in service.

Ma
Mary Halloran on Apr 25, 2016
I received 2 $100 gift cards from ATT. The first one seemed to go alright, but the 2nd I used for only 3 times, and then charges were debited for 11:48pm on 4-4-16, twice . since then 2 places denied my card for the purchases I made about $12.00 at a restaurant on Apr. 20, 2016, and a...

AT&T / Internet cable

At
attbrown on Apr 21, 2016
On 4/12/16 an at&t person came out to run a cable in my yard. He did not follow the orange paint marks that a previous att technician had drawn for him to place the cable. He tresspered and ran the wire through my septic pipe drain fill and he damaged the pipes with heavy tractor and...

AT&T / At&t/directv unlimited wireless bundle

Ve
Versability on Apr 18, 2016
After hearing at&t was offering unlimited wireless data for bundling with directv, I stupidly fell for the bait & switch and signed up for service with both. I was told it would cost $110 per month total for both services, which would appear on one bill. Unfortunately, since signing up...

AT&T / U-verse Internet/home phone

Ja
Jab P on Apr 5, 2016
I WAS a U-verse customer, but needed a faster internet service. I was told my early cancellation fee would be waived due to the lack of a faster speed in my area. I called and cancelled, returned my equipment, and was told it wouldn't effect my home phone service. I lost my home phone for...

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