The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Assurance Wirelessre: a wireless phone

L Jun 04, 2019
This review was posted by
a verified customer
Verified customer

RE:
Please provide customer service.

Laurita Mechy
[protected]

My phone is charged, green light is on, and the phone seems to be dead!
please refer this to someone who can help me.
I do not have another phone to call you and email is a good vehicle to communicate.

I was away for two months, in California, and my phone went to ROAMING status so
I shut the phone off, keeping the battery charged.

Laurita Mechy
LJ.[protected]@GMAIL.COM

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Assurance Wireless's response · Jun 04, 2019

    We appreciate your feedback and sincerely apologize for the inconvenience you have experienced. We value your business and appreciate you as our customer. We called your number but reached your voicemail. For security purposes and to further assist you please send us an email at [email protected] with the following information:

    Assurance Wireless Phone Number:
    PIN:
    Full Name:
    Address:
    Last 4 of SSN:
    Date Of Birth:

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.