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Assurance Wireless review: Assurance wireless androit l50 cell phone; ph.# [protected]. Complaint! My ph# [protected] @ 11695 griggs st. Detroit, michigan 48204.

R
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3:09 pm UTC
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5/5/19
Cell phone new replacement 1week ago activated by Assurance Wireless. I have a senior Citizen Snap Program agreement and am up to date with account acitivity. Complaint: This replacment phone is serviced through Assurance wireless. And I cannot make calls or text messages suddenly; 5/3/19. This is a replacment phone because old phone was defective and could not work properly all the time. The old phone was serviced through Sprint telephone services. The New replacement L50 cell ph I see is serviced through Assurance Wireless. When I try to Boot it up too use and make calls or text it will not load but will stop working. It will read No service and com.android.phone has stopped; close app. This is the only means I to make emergemcies phone calls. I am disabled and live alone. The phone is no good and just replaced as new to me. please reply this message complaint asap. fix it at your end as usual that I can use this phone or send another replacement ph. email address: [protected]@gmail.com

Assurance Wireless response
May 16, 2019 7:04 pm UTC
Assurance Wireless customer support contacts
Address

P.O. Box 686, Parsippany, NJ, 07054, US

Website

www.assurancewireless.com

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We appreciate your feedback and sincerely apologize for the inconvenience you have experienced. We value your business and appreciate you as our customer. For security purposes and to further assist you please send us an email at OurTeamAssuranceWireless@virginmobileusa.com with the following information:

Assurance Wireless Phone Number:
PIN:
Full Name:
Address:
Last 4 of SSN:
Date Of Birth:
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