The complaint has been investigated and
resolved to the customer's satisfactionResolved Aspen Dental — dont waste money or risk your teeth!
resolved to the customer's satisfaction
I went to aspen dental in Richmond, Indiana... I wish I had checked out their reviews before I went there... there are hundreds of reports against them in ALL states! (Fraud and malpractice, etc.) They tried to scam me out of $600 just to "clean" my teeth. thank goodness I ended up with the one honest hygienist in the whole place when it was time for my cleaning, and she said there was no way I needed all that work done to my mouth, and had them give me back most of the money. They tried to convince me that my teeth were practically rotting out of my head even though I go to the dentist every 6 months and brush and floss three times a day... they made me feel like I was disgusting and diseased and they acted like I had this huge dental emergency and demanded all this money up front before they would even touch my teeth even though i was schedualed for a cleaning that day, but did not have that kind of money on me. Then the hygienist looked at my mouth and had to go get my records because she was so confused by what they told her I needed. None of that was true at all.
Then I had to have a couple of my fillings replaced, which was fine, but now I doubt it needed to be done at all. This visit began with the dentist wanting to argue with me about whether or not I was “really” allergic to latex. Why argue?? It’s in my chart for a reason! He questioned me all about if I’d had it tested by an allergist and blah, blah, blah... wasting my time. And really, it’s none of his business “how” I found out. My doctor told me I was definitely allergic after several trips to the ER with anaphylactic shock… so clearly I didn’t need an allergist to tell me. it seemed like he was a pervert with a latex fetish who wanted to coax me in to telling him about my condom usage. Finally I just got tired of arguing said “FINE! If you want to put latex in my mouth, you can call me an ambulance when you’re finished.” The rest of the visit was no better. They put dental dams on me and tore up my gums and now they are painful and infected. They squeezed my teeth so hard with them it felt like they would pop and it was painful while they were drilling. They also wouldn’t stop drilling on one of my teeth and give me more anesthetic when I was actually crying because the drilling was hurting me so badly, it felt like I wasn’t numb at all. They just said "oh, is that hurting you? .. hmmm..." and then he just kept going! Now I have had a searing tooth ache for 4 days in that same tooth. I thought the point of having fillings was so you wouldn’t get a tooth ache??? I am starting to think they drilled down to the nerve, which will mean a root canal. Also I had asked him to file off just one small chip in one tooth, my lower canine, because it was a little sharp. But before I knew what was going on, he had filed off my upper canine on the same side too, now it is rounded and funny looking! He changed the shape of my teeth with out my permission! And it’s not like you can just put the tip of your tooth back on! I am so angry- I can’t breathe! So now I have one canine that is long and pointed, and the other is over 1/8" shorter, stumpy and rounded (and also hurts)... and he thought it was okay to just leave my teeth looking like this... I really liked my teeth just they way they were! Now they will never look the same again! I also have a huge gap between two of my molars that wasn’t there before... I’m not even sure what they did to create that, but both of those teeth also really hurt. I paid $1000 for braces and orthodontic work, and in one dentist trip I now have a gap, and I am snaggle-toothed…. Thanks a lot Aspen! I guess I neglected to tell them I work as a model and I am not supposed to have crazy looking teeth! But it seemed like that should have been a given for anyone...
Also when we were taking a break from drilling.. I overheard him telling an elderly woman that a root canal and a crown would be over $2000. When I know of other dentists that do that for about $700 and sometimes less!
This is the worst and most painful dental experience I have EVER had, and I have had to have a lot of work.
My insurance isn’t that great... so I am just going to drop it and pay the extra to go where I want!
More Aspen Dental Complaints & Reviews
- Aspen Dental - unsatisfactory work
- Aspen Dental - class action lawsuit against aspen dental
- Aspen Dental - Practice!
- Aspen Dental - be weary and do your research!
- Aspen Dental - charging us for services covered by insurance
- Aspen Dental - dental appointment
- Aspen Dental - peace of mind promise
- Aspen Dental - payment for non services
- Aspen Dental - bridge/crown work
- Aspen Dental - aspen denatal