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Arby's review: Incorrect order

J
Author of the review
2:34 pm UTC
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I placed and online order at the 8737 store in Carrollton Texas’s night. Order#1000030835697 The order was missing sandwiches and the ones in the bag were not made as ordered on the app. Some of the sides were missing as well. I turned around and went back and returned everything untouched. They told me nothing can be done. My bill was over 65$ and nothing can be done? I’ve always loved Arby’s and take lunch 2-3 times a week at the one by my office and never experienced anything like this. If I have to just shrug off almost 70$ I’ll never return. That’s robbery straight up

Claimed loss: Order# 1000030835697 for a total of 62.06

Desired outcome: A full refund

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